Key Accounts Receivable Collections Specialist

Garmin; Olathe (KS); On-site; USD 65,000 - 80,000; Full time

Job summary

Garmin is seeking a full-time Key Accounts Receivable Collections Specialist at its U.S. headquarters in the Greater Kansas City area. The role focuses on maintaining Key and OEM Accounts and collecting past-due balances to minimize delays in payments.

Ideal candidates have 5+ years in AR or related accounting, strong Excel skills, and the ability to navigate customer portals. Collaboration with multiple departments and legal to secure funds is essential.

Qualifications

• High School Diploma or GED with 5+ years AR or related accounting experience, or an equivalent combination
• Proficient in Microsoft Office Outlook, Word, and Excel
• Ability to navigate various customer portals
• Team-oriented, positive attitude, able to work with others
• Ability to prioritize and multi-task in a fast-paced environment
• Strong problem-solving, negotiation, and interpersonal skills

Responsibilities

• Maintain and collect on large volume Key and OEM Accounts to avoid delays in resolving disputed, unpaid invoices
• Assist in analyzing web orders in the Fraud Queue
• Communicate with other departments to resolve account-specific questions and problems
• Apply cash receipts to assigned accounts in a timely manner
• Complete daily check of AR order holds and follow-up with appropriate action
• Develop and maintain weekly, monthly, and quarterly AR reports by deadlines
• Maintain Key Accounts by keeping current with all unpaid issues and payment applications
• Provide analysis to management regarding key accounts status
• Regularly communicate potential account collections issues to account contact, sales contact, and management
• Serve as point of contact for account collections
• Work with management and legal department to secure funds from customer accounts in a timely manner

Skills

Accounts receivable

Negotiation

Analytical skills

Communication

Problem solving

Microsoft Office

Education

Associate degree in Accounting/Business or related field

Bachelor’s degree in Accounting/Business or related field

Tools

Microsoft Office suite

Excel

Oracle

Job description

Overview

We are seeking a full-time Key Accounts Receivable Collections Specialist at Garmin's U.S. headquarters in the Greater Kansas City area. In this role, you will be responsible for maintaining assigned Key and OEM Accounts including collecting past-due balances.

Essential Functions

• Maintain, research, and collect on large volume Key and OEM Accounts to avoid delays in resolving disputed, unpaid invoices
• Assist in analyzing web orders in the Fraud Queue
• Communicate with other departments to resolve account-specific questions and problems
• Apply cash receipts to assigned accounts in a timely manner
• Complete daily check of AR order holds and follow-up with appropriate action
• Develop and maintain weekly, monthly, and quarterly reports by deadlines given
• Maintain Key Accounts by keeping current with all unpaid issues and payment applications
• Provide analysis to management regarding key accounts status
• Regularly communicate potential account collections issues to account contact, sales contact, and management
• Serve as point of contact for account collections
• Work with management and legal department to secure funds from customer accounts in a timely manner

Basic Qualifications

• High School Diploma or GED AND a minimum of 5 years of experience in Accounts Receivable or related accounting experience OR an equivalent combination of education and relevant experience
• Demonstrated proficiency using Microsoft Office Outlook, Word, and Excel
• Must have the technical aptitude to navigate various customer portals
• Must be team-oriented, possess a positive attitude and work well with others
• Ability to prioritize and multi-task in a flexible, fast paced and challenging environment
• Demonstrated ability to be self-motivated with strong problem-solving and negotiation skills
• Demonstrated strong verbal, written, analytical and interpersonal skills

Desired Qualifications

• Associate's Degree in Accounting, Business, or another relevant field
• Bachelor's Degree in Accounting, Business, or another relevant field
• Experience with large volume key customer accounts
• Experience with Oracle

Garmin International is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, veteran's status, age or disability.

This position is eligible for Garmin's benefit program. Details can be found here: Garmin Benefits