Key Account Manager Structural Solutions

Henkel Corporation; Seattle (WA); On-site; USD 60,000 - 90,000; Full time

Job summary

Henkel is seeking a results-driven sales professional to execute strategic plans, manage key accounts and grow distributor partnerships in the Seattle area. You will build loyalty, coordinate with cross-functional teams and drive pricing, promotions and channel strategies to meet KPIs.

Lead customer engagements, conduct field visits, and ensure on-shelf execution and brand representation. Strong negotiation and data-driven decision making are essential for success in this role.

Qualifications

• Experience in B2B sales and channel management.
• Strong communication and presentation skills.
• Ability to analyze data to drive sales actions.

Responsibilities

• Executes sales plans and strategy to maintain and grow existing customers.
• Develops action plans for each account to build loyalty and long-term partnerships.
• Delivers sales targets and market share goals in territory and defined accounts.
• Maintains relationships with customers and implements feedback for improvements.
• Coordinates with Sales team on tasks, priorities and pricing positioning.
• Leverages CRM tools and data analytics to optimize orders, credits and promotions.

Skills

Sales planning

Account management

Customer relationships

CRM analytics

Negotiation

Cross-functional coordination

Tools

CRM software

Job description

About this Position

At Henkel, you’ll be part of an organization that’s shaping thefuture through innovation, sustainability and collaboration. With our trustedbrands like Persil®, ‘all®, Loctite®, Snuggle®, and Schwarzkopf® and ourcutting-edge technologies, you’ll have countless opportunities to explore newpaths and grow.

This position is with our Adhesive Technologies business unit –where we empower our people to transform industries and provide our customerswith a competitive advantage through adhesives, sealants and functionalcoatings.

Dare to learn new skills, advance inyour career and make an impact at Henkel.

What you´ll do

• Executes sales plans and strategy in line with SBU and sustainability strategy to maintain and develop existing and acquire new customers.
• Develops and executes action plan for each customer based on customer roadmap to enhance loyalty and long-term partnership.
• Delivers sales and distribution targets (KP OSG and PC % / GP %) in territory/ at defined account.
• Builds and maintains strong relationships with customers, develops customer centric initiatives & implements their feedback
• Communicates with KAM / Sales team on specific customers tasks and priorities & monitors customer activities, pricing positioning
• Coordinates with technical customer service to conduct line trials, (re)solves customer requests and complaintsExecutes pricing and promotional actions
• Executes KAM strategy (listing, promotions)
• Manages and/ or steers distributor salesforce / 3rd Party Representation
• Ensures execution in excellence at point of sales; ensures merchandising and brand representation in stores / salons
• Conducts field, market, jobsite or store visits; follows up on store implementation/promotion, in-store stock levels, identifies gaps
• Coordinates education implementation and sales impact with technical advisors
• Takes and processes customer orders; negotiates customer agreements; carries out admin tasks related to reporting and contract mgmtSteers the overdue payments, blocks orders if needed & leverage CRM tools, data analytics, and automation to enhance sales performance