Key Account Manager - San Francisco, California

El Camino Health; San Francisco (CA); On-site; USD 80,000 - 120,000; Full time

Benefits offered by this job

Medical, dental, and vision insurances

401(k) with company match

Employee Stock Purchase Plan

Unlimited LinkedIn Learning classes

Job summary

El Camino Health is seeking a Key Account Manager to provide superior support in the San Francisco area, responsible for managing high-volume accounts. Ideal candidates will have at least 3 years in account management ideally within the healthcare or medical devices field. This full-time position offers competitive pay and excellent benefits, including health insurances, a 401(k) plan with company match, and opportunities for career growth. Join us in shaping the future of cardiac health!

Qualifications

• At least 3 years in sales or account management.
• Experience in healthcare, medical devices or biotechnology required.
• Demonstrable ability to influence key stakeholders.

Responsibilities

• Cultivate long-term customer relationships.
• Meet and exceed KPIs for account management.
• Collaborate with Marketing, Customer Care, and Clinical Operations teams.

Skills

Account management

Sales

CRM (Salesforce)

Analytical skills

Communication skills

Education

Bachelor's degree or equivalent

Tools

Microsoft Office

Job description

**About This Role** We are looking for a Key Account Manager for our San Francisco, California area.In this role, you will be responsible for providing superior support to grow, nurture, and maintain iRhythm’s highest-volume accounts. In this role, you will cultivate and sustain long-term customer relationships, while meeting and exceeding KPIs. Proactively delivering value services to support customers and advocating internally for the solutions required to drive business outcomes are key to what you will do as a KAM. You will collaborate with iRhythm’s Marketing, Customer Care, and Clinical Operations teams. As a Key Account Manager, you will be the customers' primary escalation and intervention point of contact. **What you’ll be doing** Bachelor’s degree is highly preferred or an equivalent combination of education, training, and experience. At least 3 years in a sales, account management or customer success role supporting large or complex accounts.Proven work experience as an Account Manager, Key Account Manager, or Sales Account Manager in a healthcare, medical device, or biotechnology environment.Demonstrable ability to communicate, present, and influence key stakeholders at all levels of an organization, including executive and C-level. Ability to multi-task and prioritize in a fast-paced environment. Proficiency with tools commonly used in a business environment including CRM customer relationship management (Salesforce), reporting, and Microsoft Office.Strong analytical skills with the ability to identify trends and present information succinctly and actionable. This is a regular full-time position with competitive compensation package, excellent benefits including medical, dental, and vision insurances (all of which start on your first day), health savings account employer contributions (when enrolled in high deductible medical plan), cafeteria plan pre-taxed benefits (FSA, dependent care FSA, commute reimbursement accounts), travel reimbursement for medical care, noncontributory basic life insurance & short/ long term disability. Additionally, we offer:iRhythm also provides additional benefits including 401(k) (with company match), an Employee Stock Purchase Plan, pet insurance discount, unlimited amount of Linked In Learning classes and so much more! At iRhythm, you'll have the opportunity to grow your skills and your career while impacting the lives of people around the world. Together, we are reimagining the way cardiac arrhythmias are diagnosed. We need curious problem solvers like you. With opportunities remotely, at our office, in manufacturing, and in locations across the globe, this is your chance to meaningfully shape the future of cardiac health, our company, and your career.**Driven By Purpose** - Cardiac health touches the lives of people all around us. Providing life-changing healthcare solutions that impact patients around the world drives us to bring our best every single day.**Growth Means Opportunity** - We are growing rapidly. And with that growth comes a wealth of opportunities to learn and advance at iRhythm. The potential to deepen your impact, seek new opportunities, and advance your career is yours to pursue.**Build the Future** - We are a boundary-pushing organization that values innovative thinking and impacts healthcare at a global level. The expectation is to think big and build the future you see for iRhythm, our patients, and yourself.### Get In TouchIntroduce yourself to our recruiters and we'll get in touch if there's a role that seems like a good match.