Key Account Manager - Retail

Meadow Gold Dairies Hawaii, LLC; Waipahu (HI); On-site; USD 85,000 - 120,000; Full time

Job summary

Meadow Gold Dairies Hawaii, LLC is seeking a Key Account Manager for retail to grow major store relationships, improve product mix, and protect margins across Hawaii. You will work with top retailers across the islands, manage campaigns, monitor inventory, and deliver regular sales updates to leadership.

A strong background in food/beverage sales and Hawaii market insights are valued. This full-time role requires 5+ years experience, proficiency with Excel and reporting tools, and a Hawaii

Qualifications

• 5+ years experience in sales, retail, or food/beverage roles.
• Excellent communication, relationship-building, and problem-solving skills.
• Proficiency in Excel, Outlook, and basic reporting tools.
• Valid Hawaii driver's license and reliable transportation.

Responsibilities

• Manage and grow assigned retail accounts.
• Build strong relationships with store personnel and buyers.
• Conduct regular store visits to optimize product mix and reduce shrink.
• Identify sales opportunities: new items, expanded facings, seasonal programs, and targeted promotions.
• Execute retail campaigns, demo programs, and in-store initiatives.
• Monitor out-of-stocks, credits, and quality issues; coordinate internally to resolve efficiently.
• Track sales performance, competitive activity, and market trends.
• Prepare weekly and monthly updates for Sales & Marketing leadership.
• Navigate customer portals for order entry, promotional planning, and account documentation.

Skills

Sales experience

Communication skills

Problem-solving

Relationship-building

Team collaboration

Tools

Excel

Outlook

Reporting tools

Job description

Career Opportunities with Meadow Gold Dairies Hawaii, LLC

A great place to work.

Careers At Meadow Gold Dairies Hawaii, LLC

Are you ready for new challenges and new opportunities?

Join our team!

Current job opportunities are posted here as they become available.

Our retail channels — grocery chains, club stores, convenience stores, and commissaries — are critical to Meadow Gold's success. This role focuses on strengthening customer relationships, driving profitable sales growth, and protecting margin by reducing shrink (out-of-code product) at store level.

POSITION SUMMARY

The Key Account Manager (KAM) for retail supports major customers such as Foodland, Times, Safeway, Don Quijote, KTA, Target, Walmart, Costco, 7-Eleven, Longs, commissaries, and others. The retail KAM is responsible for growing sales, improving product mix, optimizing store execution, and ensuring Meadow Gold remains a preferred vendor across Hawaii's retail landscape.

KEY RESPONSIBILITIES

• Manage and grow assigned retail accounts.
• Build strong relationships with store personnel and buyers.
• Conduct regular store visits to ensure effective product mix, proper rotation, and reduced shrink.
• Identify sales opportunities: new items, expanded facings, seasonal programs, and targeted promotions.
• Execute retail campaigns, demo programs, and in-store initiatives.
• Monitor out-of-stocks, credits, and quality issues; coordinate internally to resolve efficiently.
• Track sales performance, competitive activity, and market trends.
• Prepare weekly and monthly updates for Sales & Marketing leadership.
• Navigate and manage customer portals for order entry, promotional planning, and account documentation.

QUALIFICATIONS

• 5+ years experience in sales, retail, or food/beverage roles.
• Excellent communication, relationship-building, and problem-solving skills.
• Proficiency in Excel, Outlook, and basic reporting tools.
• Valid Hawaii driver's license and reliable transportation.

PREFERRED EXPERIENCE

• Existing relationships within the industry and strong understanding of Hawaii's market.
• Experience working with perishable products.
• Familiarity with pricing, promotions, and margin management.
• Ability to interpret sales data and convert insights into action.

PHYSICAL REQUIREMENTS

• Must be able to lift, carry, push, and pull up to 30lbs.
• Required to stand for extended periods of time and walk throughout the workday.