Key Account Manager — Packaging and Medical

ENGEL North America; York (York County); On-site; USD 100,000 - 150,000; Full time

Benefits offered by this job

Health, dental, vision insurance

401k with match

Paid time off (3+ weeks)

Life insurance

Long/short-term disability

Employee-centric environment

Job summary

ENGEL North America is seeking a dynamic Key Account Manager - Packaging and Medical to drive new business development and manage strategic accounts in PAC and MED markets. You will cultivate relationships with packaging customers, coordinate with technical teams, and expand the ENGEL footprint across multiple sites.

The role emphasizes new business development with the goal of building a robust, multi-site account portfolio.

Qualifications

• Experience in packaging, injection molding machinery, automation, or related capital equipment.
• Established relationships within the packaging market.
• Experience competing for business at longtime supplier accounts.
• Ability to navigate multi-stakeholder purchasing decisions.
• Strong prospecting, account planning and negotiation skills.
• Willingness to travel as required.

Responsibilities

• Identify, prioritize, and pursue high-priority packaging accounts and opportunities.
• Develop medical opportunities with ENGEL MED team.
• Build relationships with engineering, manufacturing, operations, procurement, and executives within targeted accounts.
• Maintain and expand relationships across sites and functions.
• Coordinate with ENGEL’s PAC and MED teams to support customers.
• Lead opportunities through technical evaluation, commercial negotiation, and purchase decisions.

Skills

Packaging market

Automation experience

Account management

Prospecting

Negotiation

Willing to travel

Job description

ENGEL embodies a spirit of innovation, built on decades of experience. With a dynamic workplace, ENGEL is the injection molding industry leader in technological advancements, ensuring sustainable global growth. The ENGEL company history is a success story that we keep on writing everyday together with our employees.

Do you have what it takes to spur game-changing innovation, generate creative solutions and add world-class value to our customers? Then get ready to join the ENGEL team and become part of the next chapter in our history as we continue to grow the business in North America!

ENGEL Machinery North America has a job opportunity for a Key Account Manager - Packaging and Medical in our Sales Department. ENGEL provides excellent benefits including health, dental and vision insurance all upon first day of hire (no waiting period and very robust coverage at an affordable price), 401k with match, over 3 weeks’ PTO, employer paid life insurance, long and short-term disability, and an employee-centric environment.

Position Summary

The Business Development & Key Account Manager is responsible for winning new customers and developing them into long-term strategic accounts across ENGEL’s Packaging (PAC) and Medical (MED) markets. Packaging is the primary business development priority for this position. The role will also pursue and support medical opportunities where the candidate’s relationships, customer needs, and ENGEL’s capabilities create a strong fit. The position is designed for a sales professional who can gain access to prospective customers—including packaging accounts with established incumbent suppliers—and earn ENGEL the opportunity to compete. Initially, the role will emphasize new business development. As customers are won, the individual will retain commercial ownership and grow those relationships into a managed book of business, while continuing to develop new opportunities.

Key responsibilities:

New business development

• Identify, prioritize, and pursue high-priority packaging accounts and opportunities as the role’s principal focus.
• Develop medical opportunities in coordination with ENGEL’s MED team and relevant technical specialists.
• Build relationships with engineering, manufacturing, operations, procurement, and executive stakeholders within targeted accounts.
• Use professional relationships, direct outreach, referrals, and internal collaboration to create qualified opportunities.
• Understand customer applications, equipment strategies, investment timing, and purchasing processes.
• Lead opportunities through technical evaluation, commercial negotiation, and purchase decisions.

Account development and management

• Retain commercial ownership of customers acquired through business development efforts.
• Establish account plans that identify stakeholders, immediate opportunities, and longer-term growth potential.
• Expand relationships across customer sites, business units, and functions where appropriate.
• Coordinate with ENGEL’s applications, automation, service, PAC, and MED teams to support customers effectively.
• Generate repeat business while maintaining an active pipeline of prospective accounts.

Commercial planning and coordination

• Maintain accurate opportunity information and realistic forecasts.
• Recommend where ENGEL should invest technical, commercial, and leadership resources to improve its chances of winning.
• Communicate customer requirements and competitive dynamics to relevant internal teams.
• Represent ENGEL professionally throughout the sales and account lifecycle.

Required Qualifications

• Demonstrated success developing new business in packaging, injection molding machinery, automation, or closely related capital equipment.
• Established relationships and credibility within the packaging market.
• Experience competing for business at accounts with longstanding supplier relationships.
• Ability to navigate technical evaluations and complex, multi-stakeholder purchasing decisions.
• Strong prospecting, account-planning, negotiation, and cross-functional coordination skills.
• Willingness to travel as required to develop and support assigned customers and prospects.

Preferred Qualifications

• Experience selling injection molding equipment or integrated production solutions for packaging applications.
• Familiarity with medical manufacturing customers or applications.
• A record of developing newly acquired customers into repeat, multi-site, or strategic accounts.
• Professional relationships that could help establish appropriate introductions and early customer conversations for ENGEL.

Measures of success

• Qualified packaging opportunities created, advanced, and won.
• New customers acquired and revenue generated across PAC and MED.
• Growth, retention, and breadth of relationships within the resulting account portfolio.
• Pipeline quality and forecast accuracy.
• Continued new-business activity as the managed account portfolio grows.
• Effective coordination with ENGEL’s PAC and MED teams.

WHY ENGEL?

The ENGEL group has been thriving for decades. This is because as a family-run company, we rely on long-standing relationships and aim to live up to our own exacting standards of expertise and experience in all fields of plastics processing. We see ourselves as a driving, innovative force that has continually set new standards in a dynamic and diverse industry. Our competitive edge has come from generating added value for customers worldwide.

ENGEL attaches great importance to flexibility, innovation and self-responsibility of all of its employees and business units. This is the only way to consistently supply and guarantee results of the highest global standards.

ENGEL offers a competitive total compensation package to eligible employees, including: health, dental, LTD and life insurance, 401k with match, contribution to HSA, Dependent and Health FSA, vacation pay and holiday pay.

ENGEL is an equal opportunity employer.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protective veteran status or any other category protected by state or local laws.

ABOUT THIS COMPANY

ENGEL is a global leader in the manufacture of plastics processing machines. Today, the ENGEL Group offers a full range of technology modules for plastics processing as a single source supplier: Injection molding machines for thermoplastics and elastomers, and automation. In 2016/2017 ENGEL’s turnover totaled approximately 1.36 billion euros worldwide, with 5,900 employees across nine production plants in Europe, North America and Asia (China and Korea), and subsidiaries and representatives in more than 85 countries. ENGEL offers its customers the excellent global support they need to compete and succeed with new technologies and leading-edge production systems.