Key Account Manager, Office Products & Distribution (Germany & Austria)

Tangle Teezer Ltd; Germany (OH); On-site; USD 68,282 - 102,423; Full time

Job summary

BIC World is seeking a commercially driven Key Account Manager to grow our business across Germany and Austria. You will own a strategic portfolio with leading distributors, wholesalers, buying groups and contract partners, driving sustainable growth and strengthening customer relationships.

This role requires an entrepreneurial mindset, resilience, and the ability to challenge the status quo while creating long-term value for BIC and its customers.

Responsibilities

• Own and develop a portfolio of strategic customers across Germany and Austria.
• Develop trusted relationships with key decision-makers in purchasing, category management and commercial leadership.
• Lead pricing, promotions, assortment, trade investment and customer profitability for profitable growth.
• Drive distribution growth, listings expansion and category development initiatives.
• Collaborate with Marketing and Finance to create cross-functional impact and aligned plans.

Job description

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Key Account Manager, Office Products & Distribution (Germany & Austria)

BIC

Hybrid

Description: JoinBIC World, acommunity of brandsdedicated to creating ingeniously simple and joyful products that have been part of hearts and homes for over 75 years. We are committed togrowing our iconic and innovative brandsby reimagining everyday essentials in new, sustainable, and responsible ways.

Our culture encourages a"roll up your sleeves and get the job done"mindset, ensuring self-starters, problem solvers, and innovative thinkers can truly thrive. At BIC World, you are empowered to take ownership of your career and use your unique perspective to make a meaningful, global impact on our mission.

Shape the future of the office products industry

At BIC, we create products that are trusted by millions of people every day. We are looking for a commercially driven Key Account Manager to help grow our business across Germany and Austria.

This is an opportunity to take ownership of a strategic customer portfolio within the office products and stationery industry. You will work with leading distributors, wholesalers, buying groups and contract business partners to drive sustainable growth, strengthen customer relationships and create new business opportunities.

We are looking for someone who combines strong commercial skills with an entrepreneurial mindset. Someone who challenges the status quo, thinks creatively, acts with resilience and is excited by the opportunity to shape the future of a dynamic market.

For the right person, this role offers a clear path towards broader commercial responsibility and future leadership opportunities.

What you'll be responsible for:

Drive profitable growth

• Own and develop a portfolio of strategic customers across Germany and Austria
• Deliver sales, profitability and growth targets
• Identify new business opportunities within existing customers and across the wider market
• Build and execute customer growth plans that create long-term value for both BIC and our customers
• Lead annual negotiations, business reviews and commercial agreements

Build strong customer partnerships

• Develop trusted relationships with key decision-makers across purchasing, category management and commercial leadership teams
• Act as the main point of contact for your customer portfolio
• Understand customer strategies, challenges and opportunities, then translate them into actionable plans
• Create compelling customer proposals and business cases that drive category growth

Lead commercial excellence

• Develop and implement joint business plans where appropriate
• Manage pricing, promotions, assortment, trade investment and customer profitability
• Use market insights, customer data and industry trends to identify opportunities and risks
• Drive distribution growth, listing expansion and category development initiatives

Create impact across the organization

• Collaborate closely with Marketing, Finance