Key Account Manager, Neuroscience - PA & South NJ Territory

Johnson & Johnson Co.; Pennsylvania; On-site; USD 140,000 - 190,000; Full time

Job summary

Johnson & Johnson Innovative Medicine is recruiting a Key Account Manager to support the East Region, focusing on Neuroscience portfolio and market access strategies. This role emphasizes strategic advisory for a Janssen coalition, robust account management, and cross-functional collaboration to drive patient access and portfolio adoption.

Requires a bachelor’s degree (MBA preferred) and 4+ years in large account management; neuroscience exposure is a plus.

Qualifications

• Bachelor’s degree required; MBA preferred.
• Experience in large account management (minimum 4 years).
• Neuroscience therapeutic area experience preferred (MS/brain health).
• Understanding of healthcare reimbursement landscape including buy-and-bill models.
• Willingness to travel up to 25% across geography.

Responsibilities

• Deliver marketplace insights and act as strategic advisor for the Janssen coalition team.
• Understand customer needs, access and reimbursement within geography.
• Provide clinical and marketplace expertise for Neuroscience portfolio.
• Develop insights to inform local sales and marketing strategies.
• Collaborate with field, home office, neuroscience and other functions to execute plans.

Skills

Strategic account management

Analytical thinking

Market knowledge

Cross-functional collaboration

Travel readiness

Education

Bachelor’s degree

MBA

Job description

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. com As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.

Pharmaceutical Sales Job Sub Function:

Sales – Neuroscience (Commission) Job Category:

Johnson & Johnson Innovative Medicine is recruiting for a Key Account Manager to support the East Region geography which includes the following geography:

Our expertise in Innovative Medicine is informed and inspired by patients, whose insights fuel our science-based advancements. Visionaries like you work on teams that save lives by developing the medicines of tomorrow.

Our Neuroscience team tackles the world’s toughest brain health challenges including multiple sclerosis, Alzheimer’s disease, Parkinson’s disease, myasthenia gravis, epilepsy, major depressive disorder, bipolar disorder, schizophrenia, and autism. This patient-focused team helps address some of the most complex diseases of our time.

Join us in developing treatments, finding cures, and pioneering the path from lab to life while championing patients every step of the way.

Learn more at Johnson & Johnson Innovative Medicine

Grounded in Our Credo and our first responsibility to patients, putting the needs and well‑being of the people we serve first, this role helps build impact by elevating district strategy and execution through enterprise influence, talent development, and strong cross‑functional partnership.

The Key Account Manager, Neuroscience responsibilities and skills will require:

• Delivers marketplace insights and serves as a strategic advisor for the Janssen coalition team
• Maintains a deep understanding of customer needs, ecosystem operations, patient flow, access and reimbursement within assigned geography
• Provides clinical and marketplace expertise for the Janssen Neuroscience portfolio
• Applies quantitative and qualitative assessments, develops insights that advises strategic plans to capitalize on local market opportunities
• Ensures strategic alignment to both short and long‑term customer business objectives and aligns internal resources to address partner needs
• Educates on the requirements needed to support the Janssen Neuroscience portfolio
• Collaborates on plan development, aligns on responsibilities and holds local coalition team accountable for plan execution.

The KAM should possess strong analytical and critical thinking proficiencies and will be required to assess customer needs and bring knowledge and insights back to field and internal leadership to inform local sales and marketing strategies

Serves as a motivation to align organizational readiness for emerging opportunities across the mental health landscape

CUSTOMER ENGAGEMENT

• Serves as a strategic behavioral health business partner with customers using clinical expertise and account management capabilities to support current and future therapeutic portfolio of products.
• Delivers education on market access and operational requirements to support patient access.
• Delivers and ensures understanding of the appropriate Value Proposition in Provider/Payer Accounts.
• Collaborates, partners, and leads action planning with internal partners including field, home office, neuroscience, and other functions to meet/execute brand marketing strategies, lead pull‑through, and appropriately demonstrate company resources
• Balances short term opportunities with longer term market and customer development

A minimum of a bachelor’s degree is required, MBA is preferred.

• - A minimum of four (4) years of experience in large account management and development role is required.
• - Two (2) years of experience in the neuroscience therapeutic area and multiple sclerosis disease state is preferred.
• - Possess and maintain an understanding of key influencers in healthcare and demonstrate ability to communicate market trends related to the impact on the customer landscape beyond just the Neuroscience promoted therapeutic areas.
• - Experience and a deep understanding of the reimbursement landscape for pharmaceuticals and/or devices with sophisticated delivery systems, including pharmaceutical benefit and medical benefit (buy and bill) reimbursement.
• - The ability to travel, which may include overnight / weekend travel, up to 25% of the time, is required.
• - All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.
• - If you are an individual with a disability and would like to request accommodation, external applicants please contact us via and internal employees contact AskGS to be directed to your accommodation.

Coaching, Customer Centricity, Customer Intelligence, Industry Analysis, Interpersonal Influence, Market Knowledge, Neuroscience, Pharmaceutical Industry, Pharmaceutical Sales Marketing, Process Improvements, Revenue Management, Sales, Sales Enablement, Sales Territory Management, Sales Trend Analysis, Strategic Sales Planning, Technical Credibility

The anticipated base pay range for this position is :

$Subject to the terms of their respective plans, employees are eligible to participate in the Company’s consolidated retirement plan (pension) and savings plan (401(k)).

Subject to the terms of their respective policies and date of hire, employees are eligible for the following time off benefits:

• Holiday pay, including Floating Holidays –13 days per calendar year
• Work, Personal and Family Time - up to 40 hours per calendar year
• Parental Leave – 480 hours within one year of the birth/adoption/foster care of a child
• Bereavement Leave – 240 hours for an immediate family member