Key Account Manager, Neuroscience - PA & South NJ Territory

Johnson & Johnson Innovative Medicine; Oregon; Hybrid; USD 130,000 - 224,000; Full time

Benefits offered by this job

Vacation days

Parental Leave

Sick time

Job summary

Johnson & Johnson Innovative Medicine is recruiting a Key Account Manager to support the East Region geography, including PA & South NJ. You will drive marketplace insights, act as a strategic advisor, and collaborate with field, home office, and neuroscience teams to advance patient access and outcomes.

The role demands deep understanding of behavioral health, reimbursement landscapes, and cross-functional leadership. Travel up to 25% is expected as part of territory coverage.

Qualifications

• Bachelor's degree required; MBA preferred.
• 7+ years in Healthcare is required.
• 4+ years in large account management and development role required.
• Experience in neuroscience and MS a plus.
• Understanding of reimbursement landscape in pharma/devices is important.

Responsibilities

• Delivers marketplace insights and acts as a strategic advisor for the Janssen coalition team.
• Maintains a deep understanding of customer needs, ecosystem operations, and access/reimbursement within assigned geography.
• Provides clinical and marketplace expertise for the Janssen Neuroscience portfolio.
• Identifies and develops strategies to address barriers to access and improve patient care.
• Collaborates on plan development and aligns resources to execute brand strategies and plans.
• Engages stakeholders to build cross-functional partnerships and drive segment growth.

Skills

Account management

Healthcare market knowledge

Strategic influence

Cross-functional collaboration

Travel readiness

Education

Bachelor's degree

MBA preferred

Job description

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com

As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.

Job Function

Pharmaceutical Sales

Job Sub Function

Sales - Neuroscience (Commission)

Job Category

Professional

All Job Posting Locations

New Jersey (Any City)

Job Description

Johnson & Johnson Innovative Medicine is recruiting for a Key Account Manager to support the East Region geography which includes the following geography: PA & South NJ.

Our expertise in Innovative Medicine is informed and inspired by patients, whose insights fuel our science-based advancements. Visionaries like you work on teams that save lives by developing the medicines of tomorrow.

Our Neuroscience team tackles the world's toughest brain health challenges including multiple sclerosis, Alzheimer's disease, Parkinson's disease, myasthenia gravis, epilepsy, major depressive disorder, bipolar disorder, schizophrenia, and autism. This patient-focused team helps address some of the most complex diseases of our time.

Join us in developing treatments, finding cures, and pioneering the path from lab to life while championing patients every step of the way.

Learn more at Johnson & Johnson Innovative Medicine

Purpose

Grounded in Our Credo and our first responsibility to patients, putting the needs and well-being of the people we serve first, this role helps build impact by elevating district strategy and execution through enterprise influence, talent development, and strong cross-functional partnership.

Clinical/Marketplace Expertise

• Delivers marketplace insights and serves as a strategic advisor for the Janssen coalition team
• Operates as a specialist in behavioral health both clinically and within geographical market environments. Maintains a deep understanding of customer needs, ecosystem operations, patient flow, access and reimbursement within assigned geography
• Provides clinical and marketplace expertise for the Janssen Neuroscience portfolio
• Identifies and develops strategies to address barriers to access

Business Plan/Marketplace Development

• Applies quantitative and qualitative assessments, develops insights that advises strategic plans to capitalize on local market opportunities
• Ensures strategic alignment to both short and long-term customer business objectives and aligns internal resources to address partner needs
• Educates on the requirements needed to support the Janssen Neuroscience portfolio
• Collaborates on plan development, aligns on responsibilities and holds local coalition team accountable for plan execution.

OTHER

• Balances short term opportunities with longer term market and customer development
• Consistently adheres to all company compliance guidelines and updates

CUSTOMER ENGAGEMENT

• Identifies, engages in, and develops relationships with key individual partners who influence care within behavioral health marketplace and systems
• Serves as a strategic behavioral health business partner with customers using clinical expertise and account management capabilities to support current and future therapeutic portfolio of products.
• Advises and empowers provider systems to identify and implement initiatives that deliver efficient care transitions.
• Delivers education on market access and operational requirements to support patient access.
• Delivers and ensures understanding of the appropriate Value Proposition in Provider/Payer Accounts.

COLLABORATION/PARTNERING

• Collaborates, partners, and leads action planning with internal partners including field, home office, neuroscience, and other functions to meet/execute brand marketing strategies, lead pull-through, and appropriately demonstrate company resources

LEADS WITHOUT AUTHORITY WITHIN CROSS FUNCTIONAL TEAMS

• Communicates and aligns with internal partners on key areas of need and focus

QUALIFICATIONS

• A minimum of a bachelor's degree is required, MBA is preferred.
• A valid driver's license issued in one (1) of the fifty (50) United States is required.
• A minimum of seven (7) years of experience in Healthcare is required.
• A minimum of four (4) years of experience in large account management and development role is required.
• Two (2) years of experience in the neuroscience therapeutic area and multiple sclerosis disease state is preferred.
• Possess and maintain an understanding of key influencers in healthcare and demonstrate ability to communicate market trends related to the impact on the customer landscape beyond just the Neuroscience promoted therapeutic areas.
• Experience and a deep understanding of the reimbursement landscape for pharmaceuticals and/or devices with sophisticated delivery systems, including pharmaceutical benefit and medical benefit (buy and bill) reimbursement.
• Ability to maintain a high level of clinical knowledge on schizophrenia, schizoaffective disorder, depression, TRD and other therapeutic areas in the behavioral healthcare environment.
• Ability to analyze marketplaces and develop strategic marketplace insights.
• Ability to collaborate, lead, and influence a cross functional team.
• Ability to deal with ambiguity.
• The ability to travel, which may include overnight / weekend travel, up to 25% of the time, is required.
• Living in the geography preferred.

Equal Opportunity Employer Statement

Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.

Accommodation for Disabilities

Johnson & Johnson is committed to providing an interview process that is in line with our applicants' needs. If you are an individual with a disability and would like to request accommodation, external applicants please contact us via and internal employees contact AskGS to be directed to your accommodation.

Required Skills

Preferred Skills: Coaching, Customer Centricity, Customer Intelligence, Industry Analysis, Interpersonal Influence, Market Knowledge, Neuroscience, Pharmaceutical Industry, Pharmaceutical Sales Marketing, Process Improvements, Revenue Management, Sales, Sales Enablement, Sales Territory Management, Sales Trend Analysis, Strategic Sales Planning, Technical Credibility

Salary

The anticipated base pay range for this position is : $130,000.00 - $224,250.00

Benefits

• Vacation -120 hours per calendar year
• Sick time - 40 hours per calendar year; for employees who reside in the State of Colorado -48 hours per calendar year; for employees who reside in the State of Washington -56 hours per calendar year
• Holiday pay, including Floating Holidays -13 days per calendar year
• Work, Personal and Family Time - up to 40 hours per calendar year
• Parental Leave - 480 hours within one year of the birth/adoption/foster care of a child
• Bereavement Leave - 240 hours for an immediate family member: 40 hours for an extended family member per calendar year
• Caregiver Leave - 80 hours in a 52-week rolling period10 days
• Volunteer Leave - 32 hours per calendar year
• Military Spouse Time-Off - 80 hours per calendar year

Pay Transparency and Benefits Details

Additional Description for Pay Transparency: Subject to the terms of their respective plans, employees are eligible to participate in the Company's consolidated retirement plan (pension) and savings plan (401(k)).

This position is eligible to participate in the Company's long-term incentive program.