Key Account Manager, Neuroscience - Ohio Territory

6062-Janssen Pharmaceuticals, Inc. Legal Entity; Titusville (NJ); On-site; USD 102,000 - 177,000; Full time

Job summary

Johnson & Johnson Innovative Medicine is hiring a Key Account Manager to support the East Region, including Ohio. The role requires deep healthcare knowledge, strategic advisory skills, and the ability to build high-impact partnerships across provider and payer networks.

The successful candidate will manage Neuroscience portfolio accounts, translate market insights into actionable plans, and collaborate across field and home-office teams to drive access and outcomes.

Qualifications

• Bachelor's degree required; MBA preferred.
• At least 7 years in Healthcare is required.
• At least 4 years in large account management.
• Two years in neuroscience area preferred.
• Knowledge of reimbursement for pharma and devices is important.
• Willingness to travel up to 25%.

Responsibilities

• Deliver marketplace insights and act as a strategic advisor for the Janssen coalition team.
• Develop relationships with key partners in behavioral health to support the portfolio.
• Collaborate with field, home office, neuroscience, and other functions to execute brand strategies.
• Lead cross-functional teams and influence without direct authority.
• Ensure compliance and alignment with company guidelines.

Skills

Account Management

Alliance Formation

Coaching

Commercial Awareness

Customer Centricity

Customer Experience Management

Interpersonal Influence

Solutions Selling

Strategic Thinking

Sales Presentations

Education

Bachelor's degree

MBA

Job description

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com.

Job Function: Pharmaceutical Sales Job Sub Function: Key Account Management – Pharm (No Commission) Job Category: Professional All Job Posting Locations: Ohio (Any City).

Johnson & Johnson Innovative Medicine is recruiting for a Key Account Manager to support the East Region geography which includes the following geography: Ohio. Our expertise in Innovative Medicine is informed and inspired by patients, whose insights fuel our science‑based advancements. Visionaries like you work on teams that save lives by developing the medicines of tomorrow. Our Neuroscience team tackles the world’s toughest brain health challenges including multiple sclerosis, Alzheimer’s disease, Parkinson’s disease, myasthenia gravis, epilepsy, major depressive disorder, bipolar disorder, schizophrenia, and autism. This patient‑focused team helps address some of the most complex diseases of our time. Join us in developing treatments, finding cures, and pioneering the path from lab to life while championing patients every step of the way. Learn more at Johnson & Johnson Innovative Medicine.

Clinical/Marketplace Expertise

Delivers marketplace insights and serves as a strategic advisor for the Janssen coalition team. Operates as a specialist in behavioral health both clinically and within geographical market environments. Maintains a deep understanding of customer needs, ecosystem operations, patient flow, access and reimbursement within assigned geography. Provides clinical and marketplace expertise for the Janssen Neuroscience portfolio. Identifies and develops strategies to address barriers to access. Business Plan/Marketplace Development applies quantitative and qualitative assessments, develops insights that advises strategic plans to capitalize on local market opportunities. Ensures strategic alignment to both short and long‑term customer business objectives and aligns internal resources to address partner needs. Educates on the requirements needed to support the Janssen Neuroscience portfolio. Collaborates on plan development, aligns on responsibilities and holds local coalition team accountable for plan execution. The KAM should possess strong analytical and critical thinking proficiencies and will be required to assess customer needs and bring knowledge and insights back to field and internal leadership to inform local sales and marketing strategies. Serves as a motivation to align organizational readiness for emerging opportunities across the mental health landscape.

Customer Engagement

Identifies, engages in, and develops relationships with key individual partners who influence care within behavioral health marketplace and systems. Serves as a strategic behavioral health business partner with customers using clinical expertise and account management capabilities to support current and future therapeutic portfolio of products. Advises and empowers provider systems to identify and implement initiatives that deliver efficient care transitions. Delivers education on market access and operational requirements to support patient access. Delivers and ensures understanding of the appropriate Value Proposition in Provider/Payer Accounts.

Collaboration/Partnering

Collaborates, partners, and leads action planning with internal partners including field, home office, neuroscience, and other functions to meet/execute brand marketing strategies, lead pull‑through, and appropriately demonstrate company resources.

Leads Without Authority Within Cross‑Functional Teams

Communicates and aligns with internal partners on key areas of need and focus.

Other

Balances short term opportunities with longer term market and customer development. Consistently adheres to all company compliance guidelines and updates.

Qualifications

• A minimum of a bachelor’s degree is required, MBA is preferred.
• A valid driver’s license issued in one (1) of the fifty (50) United States is required.
• A minimum of seven (7) years of experience in Healthcare is required.
• A minimum of four (4) years of experience in large account management and development role is required.
• Two (2) years of experience in the neuroscience therapeutic area and multiple sclerosis disease state is preferred.
• Possess and maintain an understanding of key influencers in healthcare and demonstrate ability to communicate market trends related to the impact on the customer landscape beyond just the Neuroscience promoted therapeutic areas.
• Experience and a deep understanding of the reimbursement landscape for pharmaceuticals and/or devices with sophisticated delivery systems, including pharmaceutical benefit and medical benefit (buy and bill) reimbursement.
• Ability to maintain a high level of clinical knowledge on schizophrenia, schizoaffective disorder, depression, TRD and other therapeutic areas in the behavioral healthcare environment.
• Ability to analyze marketplaces and develop strategic marketplace insights.
• Ability to collaborate, lead, and influence a cross functional team.
• Ability to deal with ambiguity.
• The ability to travel, which may include overnight / weekend travel, up to 25% of the time, is required.
• Living in the geography preferred.

Preferred Skills: Account Management, Alliance Formation, Coaching, Commercial Awareness, Competitive Landscape Analysis, Customer Centricity, Customer Experience Management, Interpersonal Influence, Personalized Services, Pharmaceutical Sales Marketing, Process Improvements, Program Management, Revenue Management, Sales Presentations, Sales Trend Analysis, Solutions Selling, Strategic Thinking, Technical Credibility.

The anticipated base pay range for this position is : $102,000.00 - $177,100.00.

Additional Description for Pay Transparency: This position is eligible to participate in the Company’s long-term incentive program. Subject to the terms of their respective policies and date of hire, employees are eligible for the following time off benefits:

• Vacation –120 hours per calendar year
• Sick time - 40 hours per calendar year
• for employees who reside in the State of Colorado –48 hours per calendar year
• for employees who reside in the State of Washington –56 hours per calendar year
• Holiday pay, including Floating Holidays –13 days per calendar year
• Work, Personal and Family Time - up to 40 hours per calendar year
• Parental Leave – 480 hours within one year of the birth/adoption/foster care of a child
• Bereavement Leave – 240 hours for an immediate family member: 40 hours for an extended family member per calendar year
• Caregiver Leave – 80 hours in a 52‑week rolling period10 days
• Volunteer Leave – 32 hours per calendar year
• Military Spouse Time-Off – 80 hours per calendar year

For additional general information on Company benefits, please go to: https://www.careers.jnj.com/employee-benefits.

Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act. Johnson & Johnson is committed to providing an interview process that is in line with our applicants’ needs. If you are an individual with a disability and would like to request accommodation, external applicants please contact us via https://www.jnj.com/contact-us/careers and internal employees contact AskGS to be directed to your accommodation.

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At Johnson & Johnson,we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at https://www.jnj.com/.