Key Account Manager, Neuroscience - Ohio Territory

Johnson & Johnson Co.; Ohio; On-site; USD 90,000 - 130,000; Full time

Job summary

Johnson & Johnson Innovative Medicine in Ohio seeks a Key Account Manager to support the East Region geographies including Ohio. You will engage with providers, health systems, and payers to advance Neuroscience portfolio access and outcomes.

This role emphasizes strategic partnership, market insights, and compliant, patient-centered care. The position requires strong account management skills, clinical/market expertise, and collaboration across field and home-office teams to drive local market

Qualifications

• A bachelor’s degree is required.

Responsibilities

• Delivers marketplace insights and advises Janssen coalition team.
• Specializes in behavioral health; understands access and reimbursement in assigned geography.
• Provides clinical/marketplace expertise for the Janssen Neuroscience portfolio.
• Develops strategies to address barriers to access.
• Uses data to inform local market plans and resource alignment.
• Aligns plans with short/long-term customer objectives and internal resources.
• Educates on requirements to support Neuroscience portfolio.
• Collaborates on plan development and assigns responsibilities.
• Demonstrates strong analytical and critical thinking; shares insights with leadership.
• Motivates organizational readiness for emerging mental health opportunities.
• Builds relationships with key partners influencing care in behavioral health.
• Partners with customers to support portfolio needs and care transitions.
• Advises provider systems on market access initiatives.
• Delivers education on market access and operational requirements.
• Communicates value proposition to provider/payer accounts.
• Collaborates with internal teams to execute brand strategies and pull-through.
• Leads without authority in cross-functional teams.
• Balances short-term opportunities with long-term market development.
• Adheres to compliance guidelines.

Skills

Account management

Relationship management

Pharma knowledge

Education

Bachelor's degree

Job description

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com

As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.

Job Function:

Pharmaceutical Sales

Job Sub Function:

Key Account Management - Pharm (No Commission)

Job Category:

Professional

All Job Posting Locations:

Ohio (Any City)

Job Description:

Johnson & Johnson Innovative Medicine is recruiting for a Key Account Manager to support the East Region geography which includes the following geography: Ohio.

Our expertise in Innovative Medicine is informed and inspired by patients, whose insights fuel our science-based advancements. Visionaries like you work on teams that save lives by developing the medicines of tomorrow.

Our Neuroscience team tackles the world's toughest brain health challenges including multiple sclerosis, Alzheimer's disease, Parkinson's disease, myasthenia gravis, epilepsy, major depressive disorder, bipolar disorder, schizophrenia, and autism. This patient-focused team helps address some of the most complex diseases of our time.

Join us in developing treatments, finding cures, and pioneering the path from lab to life while championing patients every step of the way.

Learn more at Johnson & Johnson Innovative Medicine

Purpose: Grounded in Our Credo and our first responsibility to patients, putting the needs and well-being of the people we serve first, this role helps build impact by elevating district strategy and execution through enterprise influence, talent development, and strong cross-functional partnership.

The Key Account Manager, Neuroscience responsibilities and skills will require:

Clinical/Marketplace Expertise

• Delivers marketplace insights and serves as a strategic advisor for the Janssen coalition team


• Operates as a specialist in behavioral health both clinically and within geographical market environments. Maintains a deep understanding of customer needs, ecosystem operations, patient flow, access and reimbursement within assigned geography


• Provides clinical and marketplace expertise for the Janssen Neuroscience portfolio


• Identifies and develops strategies to address barriers to access

Business Plan/Marketplace Development

• Applies quantitative and qualitative assessments, develops insights that advises strategic plans to capitalize on local market opportunities


• Ensures strategic alignment to both short and long-term customer business objectives and aligns internal resources to address partner needs


• Educates on the requirements needed to support the Janssen Neuroscience portfolio


• Collaborates on plan development, aligns on responsibilities and holds local coalition team accountable for plan execution.


• The KAM should possess strong analytical and critical thinking proficiencies and will be required to assess customer needs and bring knowledge and insights back to field and internal leadership to inform local sales and marketing strategies


• Serves as a motivation to align organizational readiness for emerging opportunities across the mental health landscape

CUSTOMER ENGAGEMENT

• Identifies, engages in, and develops relationships with key individual partners who influence care within behavioral health marketplace and systems


• Serves as a strategic behavioral health business partner with customers using clinical expertise and account management capabilities to support current and future therapeutic portfolio of products.


• Advises and empowers provider systems to identify and implement initiatives that deliver efficient care transitions.


• Delivers education on market access and operational requirements to support patient access.


• Delivers and ensures understanding of the appropriate Value Proposition in Provider/Payer Accounts.

COLLABORATION/PARTNERING

• Collaborates, partners, and leads action planning with internal partners including field, home office, neuroscience, and other functions to meet/execute brand marketing strategies, lead pull-through, and appropriately demonstrate company resources

LEADS WITHOUT AUTHORITY WITHIN CROSS FUNCTIONAL TEAMS

• Communicates and aligns with internal partners on key areas of need and focus

OTHER

• Balances short term opportunities with longer term market and customer development


• Consistently adheres to all company compliance guidelines and updates

QUALIFICATIONS:

• - A minimum of a bachelor's de