Key Account Manager (Lawn & Garden) - Atlanta, GA (Remote)

Oldcastle Inc.; Atlanta (GA); Remote; USD 60,000 - 100,000; Full time

Job summary

Join a leading provider of outdoor living solutions as a Key Account Manager. This role focuses on building strong relationships with multi-store accounts and independent garden centers. You will engage with customers to understand their needs and ensure they receive exceptional service, all while working in a collaborative remote team environment. This is a fantastic opportunity to leverage your sales expertise and contribute to a company that values growth and development. If you are a self-starter with a passion for customer satisfaction, this role is perfect for you.

Benefits

Competitive Base Pay

Comprehensive Medical Benefits

Dental Benefits

Disability Benefits

Retirement Savings Program

Health and Wellness Programs

Diverse and Inclusive Culture

Qualifications

• 5+ years of experience in Key Account Management or Sales.
• Strong communication and organizational skills are essential.

Responsibilities

• Build and maintain relationships with key customers.
• Deliver excellent customer service and resolve challenges.

Skills

Organizational Skills

Communication Skills

Problem-Solving Skills

Attention to Detail

Self-Starter

Education

Bachelor’s Degree

Equivalent Work Experience

Tools

Microsoft Office

Salesforce.com

Lawson

Job description

Key Account Manager (Lawn & Garden) - Atlanta, GA (Remote)

Atlanta, GA, US, 30346

Lawn & Garden Headquarters

Job ID: 506390

Oldcastle APG, a CRH Company, is the leading provider of outdoor living solutions in North America with an award-winning portfolio that enables customers to Live Well Outside. The manufacturer’s signature brands include Belgard and Echelon hardscape and masonry materials; Barrette Outdoor Living and MoistureShield fencing, decking and railing; Sakrete and Amerimix packaged concrete and mortar; Techniseal sands, jointing technologies and surface protectors; PebbleTec pool finishes; plus popular brands of landscape and gardening materials.

Job Summary

As a Key Account Manager, your role will involve direct contact with our multi-store and medium to large key accounts, including regional retail chains and Independent Lawn & Garden Centers in Columbus and Michigan markets. This role requires high standards in managing accounts through respectful, prompt and courteous interaction, while representing Oldcastle’s Commercial Excellence fundamentals. You will be responsible for obtaining and maintaining long-term key customers by assessing and understanding their value requirements and expectations.

Job Responsibilities

• Build and maintain trustworthy business relationships with customers by providing prompt and accurate service to promote customer loyalty.
• Acquire an intimate understanding of key customer needs, requirements and expectations and how those align with Oldcastle’s capabilities.
• Expand relationships with existing customers by continuously proposing solutions that meet the customer’s objectives while generating new sales.
• Maintain continual focus on organizational and performance goals to ensure they are met.
• Deliver excellent customer service through fast and accurate processing of orders, communication and coordination with other departments to resolve customer challenges and meet their needs.
• Work collaboratively with the customer service team, dispatch and the broader operations team.
• Communicate with the Regional Customer Service Manager daily and keep them informed of any pertinent information, changes or forthcoming challenges.
• Other duties may include data entry, general paperwork and file keeping (mostly electronic).

Job Requirements

• Bachelor’s Degree or equivalent work experience, training and education.
• 5+ years of experience as a Key Account Manager, Sales or Business Development.
• Excellent organizational skills and communication skills, both verbal and written.
• Problem-Solving skills and the ability to collaborate and be an integral part of a remote-based team.
• Excellent accuracy and precision with a keen eye for detail.
• Computer savvy and experienced with Microsoft Office products.
• Self-starter; professionally autonomous; productive in the absence of micro-supervision.
• Experience within the building materials/landscaping industry (preferred).
• Experience with Lawson and /Salesforce.com (preferred).
• High sense of urgency.
• Valid driver’s license.
• Multi-state / assigned travel is required, with up to 50% travel at times.

What CRH Offers You

• Highly competitive base pay.
• Comprehensive medical, dental and disability benefits programs.
• Group retirement savings program.
• Health and wellness programs.
• A diverse and inclusive culture that values opportunity for growth, development, and internal promotion.

About CRH

CRH has a long and proud heritage. We are a collection of hundreds of family businesses, regional companies and large enterprises that together form the CRH family. CRH operates in a decentralized, diversified structure that allows you to work in a small company environment while having the career opportunities of a large international organization.

If you’re up for a rewarding challenge, we invite you to take the first step and apply today!

Oldcastle APG, a CRH Company, is an Affirmative Action and Equal Opportunity Employer.

EOE/Vet/Disability.