Key Account Manager (Lawn & Garden) - Atlanta, GA (Remote)

CareerArc; Atlanta (GA); Remote; USD 60,000 - 100,000; Full time

Job summary

Join a forward-thinking company as a Key Account Manager, where your expertise will help shape the future of outdoor living solutions. In this dynamic role, you'll engage with multi-store and key accounts, fostering relationships that drive business growth. Your ability to understand customer needs and deliver tailored solutions will be crucial. With a focus on collaboration and exceptional service, you'll work within a supportive team environment. This position offers competitive pay and comprehensive benefits, making it an exciting opportunity for those passionate about sales and customer engagement in the landscaping industry.

Benefits

Highly competitive base pay

Comprehensive medical benefits

Dental benefits

Disability benefits

Group retirement savings program

Health and wellness programs

Diverse and inclusive culture

Qualifications

• 5+ years as a Key Account Manager or in Sales/Business Development.
• Strong communication and problem-solving skills are essential.

Responsibilities

• Build and maintain relationships with key customers for long-term success.
• Deliver excellent customer service and resolve challenges promptly.

Skills

Organizational Skills

Communication Skills

Problem-solving Skills

Negotiation Skills

Attention to Detail

Self-starter

Education

Bachelor's Degree

Equivalent Work Experience

Tools

Microsoft Office

Salesforce

Lawson

Job description

Title: Key Account Manager (Lawn & Garden) - Atlanta, GA (Remote)

Description: Job ID: 506390. Oldcastle APG, a CRH Company, is the leading provider of outdoor living solutions in North America with an award-winning portfolio that enables customers to Live Well Outside. The manufacturer's signature brands include Belgard and Echelon hardscape and masonry materials; Barrette Outdoor Living and MoistureShield fencing, decking and railing; Sakrete and Amerimix packaged concrete and mortar; Techniseal sands, jointing technologies and surface protectors; PebbleTec pool finishes; plus popular brands of landscape and gardening materials.

Job Summary: As a Key Account Manager, your role will involve direct contact with our multi-store and medium to large key accounts, including regional retail chains and Independent Lawn & Garden Centers in Columbus and Michigan markets. You will be responsible for obtaining and maintaining long-term key customers by assessing and understanding their value requirements and expectations. Building strong relationships with strategic customers will be critical to help sustain and grow our business.

Job Responsibilities:

1. Build and maintain trustworthy business relationships with customers by providing prompt and accurate service to promote customer loyalty.
2. Acquire an intimate understanding of key customer needs, requirements, and expectations and how those align with Oldcastle's capabilities.
3. Expand relationships with existing customers by continuously proposing solutions that meet the customer's objectives while generating new sales.
4. Maintain continual focus on organizational and performance goals to ensure they are met.
5. Deliver excellent customer service through fast and accurate processing of orders, communication, and coordination with other departments to resolve customer challenges and meet their needs.
6. Work collaboratively with the customer service team, dispatch, and the broader operations team.
7. Communicate with the Regional Customer Service Manager daily and keep them informed of any pertinent information, changes, or forthcoming challenges.
8. Other duties may include data entry, general paperwork, and file keeping (mostly electronic).

Job Requirements:

1. Bachelor's Degree or equivalent work experience, training, and education.
2. 5+ years of experience as a Key Account Manager, Sales, or Business Development.
3. Excellent organizational skills and communication skills, both verbal and written.
4. Problem-solving skills and the ability to collaborate and be an integral part of a remote-based team.
5. Excellent accuracy and precision with a keen eye for detail.
6. Demonstrated negotiation skills.
7. Computer savvy and experienced with Microsoft Office products.
8. Self-starter; professionally autonomous; productive in the absence of micro-supervision.
9. Experience within the building materials/landscaping industry (preferred).
10. Experience with Lawson and /Salesforce.com (preferred).
11. High sense of urgency.
12. Valid driver's license.
13. Multi-state / assigned travel is required; up to 50% travel at times.

What CRH Offers You:

1. Highly competitive base pay.
2. Comprehensive medical, dental, and disability benefits programs.
3. Group retirement savings program.
4. Health and wellness programs.
5. A diverse and inclusive culture that values opportunity for growth, development, and internal promotion.

About CRH: CRH has a long and proud heritage. We are a collection of hundreds of family businesses, regional companies, and large enterprises that together form the CRH family.

If you're up for a rewarding challenge, we invite you to take the first step and apply today! Oldcastle APG, a CRH Company, is an Affirmative Action and Equal Opportunity Employer. EOE/Vet/Disability.