Key Account Manager - Kroger

Coca-Cola; Lake Township (OH); On-site; USD 110,000 - 140,000; Full time

Job summary

The Coca-Cola Company is seeking a Key Account Manager, Kroger, within its North America Advanced Hydration division. You will lead a cross-functional team to drive Kroger business, resolve complex customer issues, and achieve annual goals with a strategic, data-driven approach.

Ideal candidates have 5+ years in National Account management, CPG experience, and reside near Cincinnati. You will partner with sales, marketing, and supply chain to optimize joint business plans and drive growth.

Qualifications

• Bachelor's Degree or relevant experience required.
• 5 years' experience with National Account management.
• CPG National Account Management experience required.
• Residence within the Cincinnati, OH area (within 50 miles) required.
• Ability to utilize syndicated data to translate into fact-based storytelling.

Responsibilities

• Lead cross-functional team delivering business results for Kroger.
• Develop vision and strategy to support long-term and short-term objectives.
• Build JBPs and joint business plans with customers.
• Drive annual plans, negotiations, and key execution metrics (pricing, merchandising, etc.).
• Collaborate with internal teams and bottlers to align on customer plans.

Skills

National Account management

CPG National Account Management

Data storytelling

Outlook

PowerPoint

Education

Bachelor's Degree

Tools

Outlook

PowerPoint

Job description

Job Description Summary

At The Coca-Cola Company, we exist to refresh the world and make a difference through loved brands, done sustainably for a better shared future. Working here is more than working for the global beverage leader; it's an opportunity to be a part of something that can positively impact the world. Our North America Operating Unit (NAOU) Advanced Hydration division is a dynamic, fast‑ paced business unit at The Coca ‑ Cola Company where teams come together to lead what's next in hydration. With a portfolio that includes BODYARMOR Sports Drink, Powerade, vitamin water, and smart water, the group is driven by an entrepreneurial spirit, strong collaboration, and shared ambition. This is a place for people who think differently, move with agility, challenge the status quo, and thrive in an ever ‑ changing category. Joining the team means helping shape the future of hydration alongside passionate, collaborative teams committed to winning.

THE ADVANCED HYDRATION DIVISION is looking for a Key Account Manager, Kroger to join our team.

The Key Account Manager, Kroger, will lead a cross-functional team delivering business results across our Kroger business. This individual will provide subject matter expertise to resolve complex customer issues and deliver annual goals.

RESPONSIBILITIES

Customer Development

• Strategic leader responsible for the Direct Customer/Business Management of the assigned customer.
• Create and develop the vision and strategy to support both long-term and short-term business objectives.
• This leader will exhibit subject matter expertise and demonstrate from experience they have successfully built and created joint business planning models for customers.
• Drive processes and execution of annual plans across assigned customers and bottlers. Delivery of key business and financial metrics including topline results (Revenue, volume, Share) and key financial metrics (trade spend and T&E budgets) will be required.
• Partner with Sr. Management and cross‑functional team members to build Annual Plans to achieve both short‑term and long‑term business objectives.
• Lead divisional annual negotiations ensuring an optimized partnership agreement is in place that supports overall organizational priorities.
• Collaborative leader of a cross functional team responsible for the development and implementation of overall customer selling stories, while providing key insights to deliver key execution metrics (Pricing, Merchandising, and Innovation).
• Oversee the on‑going account updates and performance reporting against key metrics and problem solves plan gaps while bringing forward recommendations to deliver on required business objectives.
• Develop and leverage top level external relationships to optimize brand positioning in the market.

System Leadership

• Participate in all system routines as needed (Customer Core Teams) to provide customer updates including annual plan targets and elements and on‑going customer performance updates and action plans to deliver annual plans.
• Work closely with Coca‑Cola NAOU + Bottler Customer Leads (Directors/AE's) to maximize mutual customer plans, results, and execution.
• Build and leverage relationships with both internal teams and Bottlers to ensure alignment and focus on delivering key customer objectives.

Cross Functional Communication and Collaboration

• Provide on‑going updates on customer plan results and opportunities to Advanced Hydration management.
• Participate in key cross functional routines to provide on‑going plan updates and ensure flawless execution of customer programs and initiatives.
• Provide customer input to annual plans including all Marketing, Commercial and Innovation plans.

Organizational/People Development

• Fully leverage all cross functional resources to deliver best in class capabilities to customers including selling stories, consumer and customer marketing and insights and revenue growth management plans.
• Manage to an annual T&E budget for department ensuring alignment with internal financial objectives.

REQUIREMENTS

• Bachelor's Degree or relevant experience required.
• 5 Years' experience with National Account management experience building and executing JBPs with a customer required
• CPG National Account Management experience required
• Residence within the Cincinnati, OH (within 50 miles) area required
• Ability to utilize and mine syndicated data to translate into fact-based story telling required.
• Must be self‑motivated and highly organized with a powerful desire to produce results with an entrepreneurial spirit to succeed.
• Must be able to quickly assess the needs of the business, develop an action plan & manage the required change. The ability to effectively intermingle with a wide variety of business professionals is essential.
• Must have a passion for building brands, new products, and long-term growth.
• Must have a verifiable list of current contacts with appropriate buyers & divisional managers.
• Solid computer skills in Outlook, Power P