Key Account Manager II

Alliant Energy Corp Serv Inc; United States; Hybrid; USD 85,000 - 95,000; Full time

Benefits offered by this job

competitive pay

comprehensive health and retirement

tuition reimbursement

paid time off

Job summary

Alliant Energy is seeking a Key Account Manager II to manage C&I accounts and drive energy solutions in the Beloit/Janesville area. This hybrid role blends field visits with office work, emphasizing customer engagement and local community impact.

You will negotiate contracts, analyze energy usage, and collaborate with account teams to deliver exceptional service, while ensuring safety and regulatory compliance.

Qualifications

• Bachelor's degree in business, engineering, economics, or related area.
• 3 years of related experience in utility or industrial sales/customer support.
• Experience in utility industry and with commercial/industrial customer support or sales.
• Must possess a valid driver’s license and be willing to travel.

Responsibilities

• Manages the relationship with community and commercial and industrial (C&I) customers and develops energy efficiency opportunities and customer growth potential to improve customer satisfaction.
• Performs research and analysis to assist C&I customers on billing, energy use, pricing options, contract options, utility investments, and related projects.
• Coordinates the preparation, and timely and accurate execution of utility customer contracts as requested by the customer and ensures that the broad range of services are accessible to meet the customer’s needs.
• Maintains an organized library of contacts and related documents in the corporate records management system (ECRM) to facilitate rapid response requests.
• Works directly with economic and community development personnel to pursue new load opportunities including new business and expansion opportunities.
• Supports the maintenance of the interruptible database necessary to generate reports, maintain contact records, and initiate notifications of interruptions.
• Helps to ensure that regulatory requirements are met while maximizing customer satisfaction with the notification process.
• Learns, observes, and enforces safety rules and practices, encouraging safe work behaviors and promptly correcting conditions and unsafe behaviors.
• Understands the Industrial Parks in their territories.
• Engages in other duties as needed that support our Values and help deliver on our Purpose to serve customers and build stronger communities.

Skills

Account Planning

Business Development

Business Negotiations

Contract Management

Customer Experience Management

Customer Needs

Project and Program Management

Solution Selling

Stakeholder Management

Value Proposition Development

Education

Bachelor's Degree in Business Administration, Marketing, Engineering, Economics, or related area

Job description

Bring YOUR energy to Alliant Energy! At Alliant Energy, our purpose is to serve customers and build stronger communities. We are passionate about powering beyond the market challenges of today, while powering what's next in energy. When our employees say "I am energy", it means they take pride in the work we do when disaster strikes, as well as all the days in between. We want you to be safe, happy and healthy. That's why we prioritize safety, offer volunteer opportunities and provide the following benefits:

• competitive pay
• comprehensive health and retirement benefits
• tuition reimbursement
• paid time off

Join Alliant Energy as a Key Account Manager II, supporting major industrial and food-production customers across the Beloit and Janesville area. This is a highly relationship-focused, boots-on-the-ground role for someone who enjoys being in front of customers, learning their operations, solving complex business and energy needs, and becoming a trusted partner in the communities they serve.

This is a hybrid role, with an expectation to spend at three days per week in the field visiting customers or working from the Beloit or Janesville Operations Center, providing a great balance of customer engagement, community presence, and flexibility.

Job Summary Key Account Manager II manages and coordinates all activities for accounts of customers with substantial energy usage, such as commercial and industrial (C&I) customers, universities, and local municipalities. This position negotiates, secures, or administers service contracts, tariffs, and agreements that meet customer needs to keep their businesses running smoothly and help them reach long-term sustainability goals.

This role is responsible for successfully establishing, maintaining, and enhancing credibility and communication with C&I customers, account team members, field personnel, and key company functional areas to deliver exceptional customer service.

What you will do

Manages the relationship with community and commercial and industrial (C&I) customers and develops energy efficiency opportunities and customer growth potential to improve customer satisfaction.

Performs research and analysis to assist C&I customers on billing, energy use, pricing options, contract options, utility investments, and related projects.

Coordinates the preparation, and timely and accurate execution of utility customer contracts as requested by the customer and ensures that the broad range of services are accessible to meet the customer’s needs.

Maintains an organized library of contacts and related documents in the corporate records management system (ECRM) to facilitate rapid response requests.

Works directly with economic and community development personnel to pursue new load opportunities including new business and expansion opportunities.

Supports the maintenance of the interruptible database necessary to generate reports, maintain contact records, and initiate notifications of interruptions.

Helps to ensure that regulatory requirements are met while maximizing customer satisfaction with the notification process.

Learns, observes, and enforces safety rules and practices, encouraging safe work behaviors and promptly correcting conditions and unsafe behaviors.

Understands the Industrial Parks in their territories.

Engages in other duties as needed that support our Values and help deliver on our Purpose to serve customers and build stronger communities.

Education Requirements

Bachelor's Degree Business administration, marketing, engineering, economics, or related area.

Preferred Required Experience

3 years of related experience.

Experience in the utility industry and with commercial and/or industrial customer support or sales.

Other Requirements

Must possess a valid driver’s license.

Must be willing to travel.

Travel can include occasional overnight stays.

Knowledge, Skills, and Abilities

Basic knowledge of business economics and customer relations, supplemented with appropriate technical expertise to facilitate technical solutions preferred.

Demonstrated effective interpersonal, verbal, and written communication skills.

Demonstrated ability to interpret contract language and the understanding of applicable tariffs.

Demonstrated ability to use computer software programs (e.g., e-mail, word processing, spreadsheet, and project management).

Demonstrated solid problem-solving skills and the ability to work with others to find solutions to customer requests preferred.

Ability to work effectively in a collaborative and inclusive work environment.

Key Skills

• Account Planning
• Business Development
• Business Negotiations
• Contract Management
• Customer Experience Management
• Customer Needs
• Project and Program Management
• Solution Selling
• Stakeholder Management
• Value Proposition Development

Our people are passionate about what they do, the product they sell, the customers they serve. If you're looking for an opportunity to be a part of a work family that values collaboration, innovation and dedication, we're the right company for you.

Alliant Energy offers a comprehensive total rewards package including competitive compensation and benefit programs. Information on these benefit programs is available on our Careers site.

Pay Range: $85,000-95,000. This position is eligible to participate in the annual incentive program. The final salary offered will generally fall within this range and is dependent on various factors including but not limited to the responsibilities of the position, experience, skill set, internal pay equity and other relevant qualifications of the applicant.

It's not just what we do; it's how we do it. Live Safety. Everyone. Always | Make Things Better | Care For Others | Do The Right Thing | Act For Tomorrow | Think Beyond. Be Bold Alliant Energy and its subsidiaries are committed to creating a culture of belonging and is proud to be an Equal Opportunity Employer where an applicant's qualifications are considered without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other basis prohibited by law.

All candidates selected for employment with Alliant Energy will be required to successfully complete a background check, and a drug screen where applicable.

Visa sponsorship not supported.

Disclaimer: The above information on this description has been crafted to indicate the general nature and level of work performed by employees within this classification. It is not crafted to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. Applicants in need of a reasonable accommodation for any part of the hiring process, please email [e-mail].

It’s an exciting time to join Alliant Energy! We focus on creating a culture of belonging. We want everyone to bring their unique perspectives and experiences and be themselves. This helps us all contribute to solving the energy challenges facing our region. Itstarts at an individual level, with every employee asking, “What makes me unique?” Leaders engage with their teams to ensure they have the tools to be successful in their careers. What you need to reach your goals may be different from what a co-worker needs. Everyone has a fair shot at success.

A culture of belonging ensures that everyone contributes their unique perspective.This environment contributes to fresh thinking, innovative solutions andPowering What’s Nextfor our customers. We strive for employee engagement and connection. We want our employees to have the opportunity to bring their whole selves to work.