Key Account Manager- East Coast

iXCells Biotechnologies; Massachusetts; Remote; USD 90,000 - 150,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k)

Paid time off

Paid holidays

Professional growth & development

Job summary

iXCells Biotechnologies is seeking a results-driven Key Accounts Manager to join our Commercial team. This field-based role covers the East Coast, with a preference for candidates near Boston, MA, and focuses on strategic account management and revenue growth.

The successful candidate will manage relationships across academic, biotech, and pharmaceutical clients, use HubSpot for opportunity tracking, and collaborate with scientific support, marketing, and operations to deliver tailored

Qualifications

• 3+ years in account management or B2B sales.
• Experience with account planning and territory management.
• Proficient with CRM-based sales tracking (HubSpot preferred).

Responsibilities

• Develop and execute strategic account plans for East Coast key customers.
• Identify and pursue new business opportunities within existing and prospective accounts.
• Present iXCells' products and services to research and business stakeholders.
• Maintain regular communication to understand research needs and ensure satisfaction.
• Manage the full sales funnel in HubSpot including pipeline, deals, and forecast accuracy.
• Maintain accurate sales forecasts and track territory goals.
• Collaborate with scientific support, marketing, and operations to deliver tailored solutions.
• Report market insights and customer trends to inform strategy.
• Represent the company at industry conferences and events across the East Coast.

Skills

Account management

Relationship building

Territory management

HubSpot CRM

Communication skills

Education

Bachelor's degree in life sciences, business, or related field

Tools

HubSpot CRM

Job description

iXCells Biotechnologies is seeking a highly motivated and results-driven Key Accounts Manager to join our growing Commercial team. iXCells Biotechnologies is a cell biology and cell technology company specializing in preclinical drug discovery solutions, offering disease-relevant cellular models, enabling technologies, and services for academic, biotech, and pharmaceutical partners. This position is responsible for managing strategic customer relationships and driving revenue growth across key accounts in the East Coast territory, with a strong preference for candidates based in or near Boston, MA.

Essential Duties and Responsibilities

• Develop and execute strategic account plans for a portfolio of key customers across the East Coast territory, including academic, biotech, and pharmaceutical clients.


• Identify and pursue new business opportunities within existing and prospective accounts to drive revenue growth.


• Present iXCells' products and services, including primary cells, iPS cell lines, iPSC-derived cell products, custom iPSC services, and functional bioassay development, to research and business stakeholders.


• Maintain regular communication with customers to understand research needs, provide product guidance, resolve issues, and ensure a high level of customer satisfaction.


• Manage the full sales funnel in HubSpot, including pipeline development, deal stage tracking, lead scoring, and forecast accuracy.


• Maintain accurate sales forecasts and track account performance against quota and territory goals.


• Collaborate with scientific support, marketing, and operations teams to deliver tailored solutions and support complex projects.


• Report market insights and customer trends to inform business strategy.


• Represent iXCells at industry conferences, KOL events, and customer site visits across the East Coast.

Required Qualifications

• Bachelor's degree in life sciences, business, or a related field.


• Minimum of three (3) years of experience in account management, key accounts, or B2B sales.


• Demonstrated experience with:


• Account management and relationship building


• Territory management and strategic account planning


• CRM-based sales tracking (HubSpot preferred)


• Excellent written and verbal communication skills, including the ability to present complex scientific concepts clearly.


• Preference for those based in the Boston, MA area, with ability to travel across the East Coast.

Preferred Qualifications

• Experience in the biotechnology, pharmaceutical, life sciences, or related industry.


• Existing network of contacts at pharma/biotech R&D organizations in the Boston/Cambridge corridor.


• Advanced degree or scientific background in cell biology or a related discipline.


• Experience selling iPSC, primary cell, or related cell-based research tools and services.

Physical Requirements

• Ability to remain seated for extended periods while working at a computer.


• Ability to occasionally lift up to 20 pounds.


• Ability to communicate effectively in person, by telephone, and electronically.

This position is remote/field-based, supporting the East Coast territory with a preference for candidates based in the Boston, MA area. The employee will regularly interact with sales, scientific support, marketing, and operations personnel in a collaborative and professional environment.

Benefits-

iXCells Biotechnologies offers a competitive compensation and benefits package, including medical, dental, vision, 401(k), paid time off, paid holidays, and opportunities for professional growth and development. Equal Employment Opportunity iXCells Biotechnologies is an Equal Opportunity Employer and is committed to creating a diverse and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, protected veteran status, or any other characteristic protected by applicable law.

Additional Information

• This position is open only to candidates who are currently authorized to work in the United States on a permanent basis.


• iXCells Biotechnologies does not provide employment visa sponsorship for this position now or in the future.