National Account Manager (Data Center Colocation)

Shermco Industries; Kansas City (MO); On-site; USD 150,000 - 180,000; Full time

Job summary

A leading electrical testing organization is seeking a Key Account Manager to cultivate long-term relationships with major clients in the colocation data center segment. The role entails strategic relationship management, contract negotiation, and advocating for customer needs to drive revenue growth. Applicants should have relevant experience, particularly in colocation data centers, possess strong communication abilities, and hold a Bachelor’s degree in a relevant field. The position offers a competitive salary range of $150,000 to $180,000 annually.

Qualifications

• Proven experience as a Key Account Manager or in a regional account manager role.
• Experience in selling electrical or related engineering services.
• Excellent interpersonal skills with strong negotiation abilities.

Responsibilities

• Establish trust with key stakeholders to secure long-term partnerships.
• Understand client needs to propose effective solutions.
• Negotiate contracts and manage budgets.

Skills

Key Account Management

Colocation data center experience

Sales communication

Analytical skills

Contract negotiation

Education

Bachelor’s degree in Business Administration or Marketing

Tools

CRM software (Salesforce)

Microsoft Office Suite

Job description

Overview

Shermco Industries: Since 1974, Shermco has become North America’s largest and fastest growing NETA-accredited electrical testing organization. Our focus is to make sure electrical power systems are functioning properly and safely. Shermco is ISO certified, a member of EASA, AWEA, PEARL and is accredited by NETA, PEV, SKF & ANAB. Shermco Industries is a founding member of NETA and has one of the largest field services divisions in the industry.

Position Summary

The Key Account Manager (KAM) builds long-term, high-level relationships with Shermco’s most vital clients in the colocation data center segment. You will act as the primary point of contact and strategic advisor, responsible for driving revenue growth, identifying up-sell opportunities, ensuring high satisfaction, and negotiating contracts to maximize client retention and value in the following accounts: Digital Reality, Compass, Aligned Data Centers, QTS, Powerhouse. Ideally we want someone in Kansas City, MO but we will also consider Austin TX, Richmond VA, Dallas TX or anywhere in the Midwest.

50% US Travel

Responsibilities

• Strategic Relationship Management: Establishing trust with key stakeholders to secure long-term partnerships.
• Customer Advocacy & Growth: Understanding client needs to propose solutions that ensure their success and expand account value.
• Internal Liaison: Serving as the key link between clients and internal teams (marketing, sales, support) to meet deadlines.
• Contract Negotiation & Forecasting: Negotiating contracts, managing budgets, and preparing regular reports on account progress.
• Problem Resolution: Acting as the first point of escalation to solve issues and maintain satisfaction.
• Executive Interaction: Hold meetings with c-level executives externally and internally

Qualifications

Required Skills and Qualifications

• Proven experience as a Key Account Manager or in a regional account manager role.
• Colo data center experience with one or more of the following: Digital Reality, Compass, Aligned Data Centers, QTS, Powerhouse.
• Experience selling electrical or related engineering services.
• Education: Bachelor’s degree in Business Administration, Marketing, or relevant field.
• Communication & Negotiation: Excellent interpersonal skills with the ability to build rapport and negotiate effectively.
• Analytical Skills: Proficiency in analyzing sales data and tracking KPIs to inform strategies.
• Tools: Experience with CRM software (e.g., Salesforce) and Microsoft Office Suite.

Key Competencies

• Goal-Oriented: Focused on reaching sales targets and expanding company revenue.
• Strategic Planning: Ability to create long-term account strategies.
• Multitasking: Managing multiple high-value accounts simultaneously.
• Executive Presence: Able to interface with executives effectively and confidently.

Pay Range

USD $150,000.00 - USD $180,000.00 /Yr.