Key Account Manager (Broadband products)

SAGEMCOM; Richardson (TX); On-site; USD 90,000 - 140,000; Full time

Benefits offered by this job

Paid time off

Job summary

Sagemcom is seeking an experienced account manager to lead strategic relationships with a major US service provider. You will manage pre-sales activities, craft competitive proposals, and oversee post-sales engagement to maximize revenue and customer satisfaction.

The role requires cross-functional collaboration with product, legal, and finance teams, and involves building a robust client portfolio and negotiating favorable terms.

Qualifications

• Previous account management experience with ideally, some knowledge of the targeted account.

Responsibilities

• Manage and develop strategic relationship with a major Service Provider in the US.
• Oversee pre-sales activities including preparation for RFPs, networking the account, positioning Sagemcom for new opportunities.
• Post-sales activities including maximization of the sales, relationship with supply chain and reverse logistics stakeholders.
• Participate in engineering and marketing initiatives on the running products.
• Establish sales forecasts, revenue, and delivery quantities for all clients.
• Create a network with various client contacts (decision-makers, prescribers, and users).
• Develop offers to meet client needs by coordinating with internal stakeholders.
• Implement the commercial strategy based on the orientations and roadmaps defined by the Business Unit.
• Conduct negotiations (price increases, exchange rates, etc.).
• Ensure the conformity of commercial offers with client needs and the Department's offer.

Skills

Account management

Pre-sales

Negotiation

Relationship building

Education

Bachelor's degree preferred

Tools

CRM (Salesforce)

Job description

Sagemcom is a ground-breaking technology integrator in telecoms and energy. Sagemcom's teams all over the world continuously strive to innovate on their various markets and are committed to delivering made-to-measure and responsible solutions every day that meet the needs of telecoms operators and utilities.

Today, our Group is:

* The worldwide N°1 provider of broadband solutions (Internet boxes and the associated software services)

* The leading provider of audio-video solutions (4K video hubs and the Video SoundBox™ )

* The leading European provider of smart grid solutions (smart meters, smart grids, rural electrification, IoT)

Sagemcom posted €2,3 billion of revenues in 2024. The headcount of 6,500 employees works in more than 50 countries. Sagemcom strives every day to honour its commitment to societal and environmental responsibility, as part of its continual improvement policy. This is the reason why Sagemcom became a "mission-driven company" at the start of January 2022.

Do you want to join us?

Sagemcom is looking for job applicants in R&D, business, purchasing and support. People who are agile and like to be independent in agile organisations, who enjoy travelling and have their fair share of creativity, will achieve self-fulfilment in this industrial group that manufactures high-technology products!

Responsibilities

• Manage and develop the strategic relationship with a major Service Provider in the US.
• Oversee pre-sales activities including the preparation for RFPs, networking the account, positioning Sagemcom for new and future opportunities.
• Post sales activities including maximization of the sales, relationship with supply chain and reverse logistics stakeholders.
• Participation to engineering and marketing initiatives on the running products.
• Establish sales forecasts, revenue, and delivery quantities for all clients.
• Create a network with various client contacts (decision-makers, prescribers, and users).
• Develop offers to meet client needs by coordinating with internal stakeholders (product managers, industrials, legal, financial, etc.).
• Implement the commercial strategy based on the orientations and roadmaps defined by the Business Unit.
• Conduct negotiations (price increases, exchange rates, etc.).
• Ensure the conformity of commercial offers with client needs and the Department's offer.
• Participate in the development of the commercial strategy for the assigned area and ensure its implementation.
• Provide regular reporting on the progress of offers and business to the hierarchical manager.
• Validate sales terms and price levels with the Commercial Director and/or Department Director.
• Interface with local and cross-functional sales teams, and if necessary, supervise a salesperson.
• Ensure prospecting: identify potential clients, identify client contacts, and potential partners.
• Develop the client portfolio: establish the client offer, negotiate, and close sales.

Qualifications

Previous account management experience with ideally, some knowledge of the targeted account.

• Paid time off

Sagemcom is an disability friendly company.