Key Account Manager - AGV

Invio Automation; United States; Remote; USD 80,000 - 120,000; Full time

Job summary

Invio Automation is seeking a Key Account Manager for AGV/AMR solutions to drive sales within a Fortune 500 customer base. This remote position requires a proactive individual with a strong background in automation sales, excellent communication skills, and a passion for customer service. The role involves engaging with customers, defining project scopes, and collaborating with internal teams to deliver innovative solutions.

Qualifications

• Minimum of 5 years experience in sales focused on AGV and AMR solutions.
• Proven track record in automation and robotics sales.
• Ability to travel within North America, up to 50% of the time.

Responsibilities

• Drive sales of AGVs and AMRs by leveraging industry relationships.
• Collaborate with customers to define project scopes.
• Maintain a strong focus on sales performance metrics and KPIs.

Skills

Communication

Negotiation

Problem-solving

Time management

Attention to detail

Education

Bachelor’s degree in Sales, Business, Mechanical Engineering or related field

Tools

Microsoft Office Suite

Salesforce

Job description

KEY ACCOUNT MANAGER AGV/AMR

Department: Business Development
Reports To: President - Automation Technologies Division

FLSA Status: Exempt

Location: Remote

THE COMPANY

Invio Automation is an Industry 4.0 automation leader that serves a variety of high-growth end-markets including medical devices & life science, renewable energy, mobility, logistics & fulfillment, and heavy industry. Our Automation Solutions and Automation Technologies divisions work together to deliver Factory of the Future consulting and mission critical R&D pre-validation services that pave the way for a comprehensive suite of automation solutions where accuracy, efficiency, and precision are essential for success. With six locations across North America and a global network of collaborative partners, Invio Automation’s geographic footprint provides customers with a presence in key markets where local service and support are valued.

Invio’s proven portfolio of Industry 4.0 technology includes autonomous guided vehicles (AGVs), robotics, contract assembly line design & simulation, and ergonomic general assembly tooling solutions for the world’s largest manufacturers. Invio serves an established and loyal, blue-chip customer base of leading automotive and industrial original equipment manufacturers that include Stryker Medical, General Electric, Ford, Tesla, Pepsi, John Deere, and Caterpillar.

Working at Invio is an opportunity to directly impact the future of American manufacturing. We strive to improve the lives of the men and women who partner with us by developing and integrating custom engineered manufacturing solutions that enhance life and contribute to improved safety, efficiency, and product quality for our customers.

DESCRIPTION

Our key account managers are tasked with the creative and challenging responsibility of initiating and maintaining relationships within a Fortune 500 customer base to identify, consult, and ultimately execute large tooling and automation projects. The work is diverse and offers an opportunity to combine technologies across Invio’s entire suite of Industry 4.0 solutions. Typically, most of the work week is spent at factories engaging with existing and potential customers. The remainder of the work week is spent collaborating with Invio’s in-house design, subject-matter experts, and estimating teams on proposals, product development roadmaps, and other strategic initiatives.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Drive sales of Autonomous Guided Vehicles (AGVs) and Autonomous Mobile Robots (AMRs) by leveraging a proven track record in automation and robotics sales.
• Lead strategic customer engagements—particularly within long-standing accounts—to convert open opportunities into wins.
• Utilize existing personal industry relationships to accelerate sales efforts and expand Invio Automation’s customer base.
• Bring a minimum of 5 years of experience in a sales role focused on AGV and AMR solutions, particularly in production line or between process material movement spaces
• Collaborate with customers to define project scopes and support the development of strong business cases.
• Serve as the “voice of the customer” within Invio, advocating for project quality, timely delivery, and customer satisfaction.
• Position Invio Automation as a preferred partner for advanced material handling solutions in general assembly environments, while actively identifying and developing new business opportunities.
• Expand the portfolio of solutions sold to key accounts, showcasing Invio’s full capabilities—including AGVs, door carriers, vision systems, robotic cells, and sub-assembly lines.
• Maintain a consistent, in-person presence at major production facilities, especially in preparation for upcoming vehicle launches.
• Work cross-functionally with engineering and technical teams to craft innovative, cost-effective solutions tailored to customer needs.
• Support marketing efforts by contributing to the creation of high-impact presentations, videos, and digital content aimed at automotive OEMs.
• Partner with the services team to ensure long-term customer success through proactive service and support offerings.
• Maintain a strong focus on sales performance metrics and KPIs to drive continued growth and accountability.

Qualifications:

To perform this job successfully, an individual must be professional, proactive, and positive. Having a passion for exceptional customer service and support is a must. Being sensitive to the unpredictable demands and uncertainties associated with human resources is a requisite to delivering superior results and exceeding the expectations of our internal and external customers.

Other Skills and Abilities:

• Excellent verbal and written communication skills
• Excellent interpersonal, negotiation, problem-solving, and conflict-resolution skills
• Excellent organizational skills and attention to detail
• Excellent time management skills with a proven ability to meet deadlines
• Ability to act with integrity, professionalism, and confidentiality
• Proficient with Microsoft Office Suite or related software
• Proficiency with or the ability to quickly learn the organization’s ERP, and Salesforce system
• Strategic thinker with the ability to translate business objectives into Invio’s sales initiatives
• Willingness to travel within North America, up to 50% of the time

EDUCATION

Minimum of a bachelor’s degree or equivalent in Sales, Business, Mechanical Engineering or related field required.

INVIO AUTOMATION’S CORE VALUES

• We take pride in the reliability of our team and the difficult problems we solve for customers.
• We deliver real customer value that positively impacts the lives of those around us.
• We are dependable. Relationships and trust matter.
• Our ingenuity and desire to improve lives will complement our suite of solutions.
• We strive to demonstrate that our attention to detail does not start or end with the solutions we engineer and deliver.
• We believe exceptional service is better demonstrated than said.