Key Account Manager

Castrol; United States; Remote; USD 91,000 - 111,000; Full time

Job summary

Castrol Industrial’s Key Account Management team seeks an experienced senior sales professional to drive strategic relationships with major industrial accounts across Sweden. This national role collaborates with regional sales teams and cross-functional stakeholders to deliver tailored value, growth, and service excellence.

You will develop account plans, lead growth initiatives, and ensure delivery of products and services.

Qualifications

• 10+ years in sales or marketing in industrial products.
• 5+ years managing large national or transnational key accounts.
• Experience developing account strategies and growth initiatives.
• Strong commercial acumen with negotiation skills.
• Experience coordinating with cross-functional and international teams.
• Fluency in Swedish and English.
• Valid driving licence and willingness to travel with a company car.

Responsibilities

• Manage strategic key accounts and senior management relationships.
• Develop and maintain strategic account plans and growth targets.
• Lead customer growth projects with milestones and cross-functional coordination.
• Collaborate with regional sales and cross-functional teams to deliver solutions.
• Monitor industry trends to identify opportunities and value propositions.
• Coordinate product availability and delivery with stakeholders.
• Communicate progress and risks; resolve issues impacting satisfaction.
• Ensure compliance with legislation, Code of Conduct and HSE policies.

Skills

Key account management

Strategic account planning

B2B sales

Cross-functional collaboration

Negotiation

Education

Science or Engineering degree

Business degree preferred

Tools

CRM software

MS Excel

Job description

Castrol is one of the world’s leading lubricant brands, serving customers and consumers in the automotive, marine, industrial and energy sectors. Castrol brands are recognised globally for their premium quality and high performance, shaped by the company’s commitment to innovation and cutting-edge technology. With products sold in more than 150 countries, Castrol has helped keep things moving on roads and racetracks, air, sea, and space for over 125 years.

Whether you’re just starting out or ready for your next big move, you’re in the right place to explore an exciting career with Castrol.

Job description

ABOUT THE TEAM

Castrol Industrial’s Key Account Management team is responsible for developing strategic customer relationships and driving sustainable, profitable growth across key industrial accounts. The team works closely with regional sales teams and cross-functional stakeholders across multiple geographies to deliver tailored customer value propositions, ensure business continuity, and strengthen long-term partnerships. This role has a national scope covering Sweden, with global stakeholder collaboration where required.

KEY TASKS

• Manage strategic key accounts, developing strong relationships with customer decision-makers and senior management.
• Develop and maintain strategic account plans, setting growth targets and identifying opportunities to increase sales volume, turnover, gross margin and cash performance.
• Lead customer growth projects, establishing clear milestones, coordinating stakeholders and ensuring effective execution.
• Collaborate with regional sales and cross-functional teams to deliver tailored solutions across products, applications, services and technical requirements.
• Monitor customer needs, industry trends and technology developments to identify business opportunities and enhance Castrol’s value proposition.
• Coordinate product availability and delivery requirements, maintaining close communication with customers and internal stakeholders to support critical industrial applications.
• Communicate progress, risks and resource requirements effectively, proactively resolving issues that may affect customer satisfaction or business performance.
• Ensure all activities comply with applicable legislation, the company’s Code of Conduct, and Health, Safety and Environment policies.

EXPERIENCE REQUIRED

• Minimum 10 years of experience in sales or marketing, including exposure to industrial product sales.
• At least 5 years of experience managing relationships with large national or transnational key accounts.
• Proven experience developing account strategies, business plans and commercial growth initiatives.
• Strong commercial acumen, including sales performance management, negotiation and value creation.
• Experience coordinating complex customer requirements and collaborating with cross-functional teams to deliver customer solutions.
• Strong stakeholder management skills, including engagement with senior customer representatives and international teams.
• Science or Engineering degree required; a business degree is preferred.
• Fluency in Swedish and English is required.
• Valid driving licence and willingness to travel for customer visits, with a company car provided.

Privacy

The Castrol entity recruiting for this role is the data controller for the personal information you provide. We use it to assess your application and to manage the recruitment and onboarding process. We may share it with service providers who support our recruitment, and it may be transferred to other Castrol entities internationally under appropriate safeguards. We keep it only for as long as necessary. For details of how we use your information and your data protection rights, contact [e-mail].

We are an equal opportunity employer and value diversity at our company.

We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, socioeconomic status, neurodiversity/neurocognitive functioning, veteran status or disability status.

Individuals with an accessibility need may request an adjustment/accommodation related to Castrol recruiting process (e.g., accessing the job application, completing required assessments, participating in telephone screenings or interviews, etc.).

If you are selected for a position and depending upon your role, your employment may be contingent upon adherence to local policy. This may include pre-placement drug screening, medical review of physical fitness for the role, and background checks.