Key Account Manager

Pfeiffer Vacuum Inc.; United States; Remote; USD 70,000 - 100,000; Full time

Job summary

A leading company in vacuum technology seeks a candidate to manage business relationships and develop new opportunities in Pittsburgh, PA. The role involves coordinating with various departments, preparing sales presentations, and ensuring customer satisfaction through effective communication. Ideal candidates will have a degree in Engineering and significant industry experience.

Qualifications

• Minimum of 5 years of experience in the industry.
• In-depth knowledge of vacuum technology and company products is highly desired.
• Ability to communicate effectively in English, both verbally and in writing.

Responsibilities

• Manage overall business relationship with key customers.
• Identify business opportunities and develop account strategies.
• Prepare and make sales presentations, negotiate contracts.

Skills

Organizational skills

Problem-solving skills

Planning skills

Technical equipment troubleshooting

Education

B.S. / B.A. degree in Engineering

M.S. degree preferred

Job description

Candidate must be located in the Pittsburgh, PA area.

SUMMARY

Responsible for managing the overall business relationship with key customers as well as developing new opportunities at targeted accounts.

Duties

1. Responsible for managing the overall business relationship with assigned customers. Works closely with management, engineering, R & D, factory marketing and materials professionals throughout both the customers’ and our organization.
2. Identifies business opportunities and key decision makers at the customers site; develops account strategies; prepares and makes sales presentations; participates in technical meetings utilizing internal resources; negotiates contracts and manages joint technical projects.
3. Reviews customer requirements and presents company products that will fill those needs. Ensures that our company products are specified in customers equipment. Works closely and in partnership with our factories and product development to communicate customers’ needs and requirements.
4. Coordinates new product introductions. Arranges for product demonstrations, plant tours, training events and other activities that promote understanding of company products to customers.
5. Prepares regular progress reports and ensures that data is accurately entered into the company CRM system in a timely and thorough manner.
6. Communicates with other departments and customers to ensure satisfactory customer support.
7. Forecast sales volume for assigned accounts.
8. Meet established sales quotas and revenue goals.
9. Perform other duties as assigned.

Qualifications

Strong organizational and creative problem-solving skills with a strategic mindset. Good planning and technical equipment troubleshooting skills required. In depth knowledge of vacuum technology and company products is highly desired.

Education and/or Experience

Requires B.S. /B.A. degree, preferably in Engineering; M.S preferred. A minimum of 5 years of experience within the industry is necessary.

Language Skills

The ability to communicate in English verbally and in writing is essential. Reports, email correspondence, schedules are all typical requirements of this position and must be effectively and professionally communicated. This position also serves as a key liaison between the customer and the Company and must articulate critical needs, issues, situations, and plans to keep customer satisfaction high.

Certificates, Licenses, Registrations

Both a valid driver’s license and satisfactory driving record are required at the time of hire and periodically thereafter.

Applicants must be able to work in the United States without sponsorship.

We participate in E-Verify.

EEO/AA/M/F/Veteran/Disabled

[e-mail].