Key Account Manager

Kinetico Incorporated; United States; Remote; USD 85,000 - 120,000; Full time

Job summary

Kinetico Incorporated is seeking a seasoned Key Account Manager to grow revenue within select strategic accounts and optimize day-to-day business operations. You will expand programs, maintain key customer relationships, and lead initiatives that deliver value across portfolios.

The role emphasizes strategic account expansion, cross-functional collaboration, and communication with senior stakeholders. Strong technical sales ability and knowledge of water treatment are essential in this

Qualifications

• Bachelor’s degree required.
• 5–7+ years of related work experience.
• Experience with technical sales and customer relationship management.

Responsibilities

• Optimize current book of business for profitability and customer satisfaction.
• Develop new revenue expansion opportunities within existing accounts.
• Develop and present new programs and services to enhance value for customers.

Skills

Problem solving

Collaboration

Customer focus

Communication

Pressure handling

Water treatment knowledge

CRM experience

Technical sales

Strong computer skills

Education

Bachelor’s degree

Tools

Salesforce

Job description

Love what you do at Kinetico Kinetico believes in treating its employees with respect. They play a vital role in enabling our innovation, growth and success. We strive to provide them with opportunities to grow in a motivating environment.

Job Description

The Key Account Manager will develop opportunities to grow our revenue, while managing the day-to-day business to ensure we optimize our current book of business with select strategic accounts. Through industry and operational insight, as well as technical product expertise, this individual will expand our business, optimize our margins, and enable our products and services to be sold more effectively into their accounts. The position develops and maintains key customer relationships and introduces programs that expand our portfolio of products and services while delivering value. Focus is on optimizing current business, while developing programs that enable account expansion.

Key Areas of Responsibilities

• Optimizing current book of business to ensure profitability, while delivering expected customer satisfaction scores
• Develop new revenue expansion opportunities via category/product expansion as well as market share gains with existing accounts
• Develop and present new programs and services - that enhance our value to the customer base within their respective Accounts.
• These new programs or services will need to be presented to board level- ie. acquisitions, or R&D investments
• Understand and monitor the USA food service equipment landscape and be able to confidently articulate the value that our products, services, and technologies can bring.
• Lead, manage, and inspire business development reps, leads, and fulfillment by exhibiting passion for success while encouraging a culture of support and strong moral ethics.
• Protect and Strengthen the KineticoPro brand, by representing Kinetico in all negotiations and communications in a manner that upholds The Vision and Values of Kinetico.

Key Performance Indicators

• Demonstrate ability to understand challenges, and recommend new ways to improve customer operations, and improved customer satisfaction
• Meet or exceed Annual Account Revenue Goals
• Develop expansion programs to increase water care account shar

Key Challenges and Decisions

• Align corporate strategy with account communication that leads to growing our revenue
• Continued evaluation, understanding, and communication of the water treatment landscape and the value our product and services can bring.
• Continued equipment and program evaluations and recommendations.

Job Knowledge, Skills, and Experience Required

• Bachelor’s degree Required: 5-7+ years of related work experience.
• Strong skill set in problem solving
• Strong need for collaboration, and customer focused approach
• Ability to handle stressful situations and work in a fast-paced environment
• Excellent communication skills (verbal and written) with internal and external customers
• Knowledge of water treatment, with the ability to communicate application knowledge
• Strong computer skills
• Knowledge of Salesforce or comparable CRM tool
• Technical sales experience

Our Commitment and Difference

Founded in 1970, Kinetico was started by two engineers who pioneered the development of non-electric, fully automatic water treatment systems. Evolving from the Tangent Company, a small consulting design firm, Kinetico soon became a global organization of independent dealers, international distributors representing nearly 100 countries. Through the dedication of its founders, employees and distribution network, Kinetico has experienced tremendous success. The company has grown from a two-man, creative undertaking into a strong and dynamic organization. Innovative technology and a strong commitment to customer satisfaction have distinguished the company and positioned Kinetico as a leader in today’s ever-changing water treatment industry manufacturing water softeners, along with a wide range of systems that improve water quality for general use, as well as those that provide high-quality drinking water for consumption. Kinetico products are Third Party certified to confirm quality and performance and complimented by the most comprehensive warranties in the industry. Kinetico is part of the Axel Johnson Group of companies, a global organization and fifth generation company that continues to be successful in developing leading businesses.

Kinetico Incorporated is an Equal Employment Opportunity (EEO) employer and does not discriminate on the basis of race, color, national origin, religion, gender, age, veteran status, political affiliation, sexual orientation, marital status or disability (in compliance with the Americans with Disabilities Act*), or any other legally protected status, with respect to employment opportunities.

E-Verify: We verify the identity and employment authorization of individuals hired for employment in the United States.

Founded in 1970 by two engineers, Kinetico pioneered the development of non-electric, fully mechanical water treatment systems. What began as a small firm quickly grew into a global company with a network of independent dealers and distributors serving nearly 100 countries. Driven by science, innovation and high-quality service, Kinetico designs precision-engineered water treatment solutions that provide customized water solutions improving water.

Kinetico is trusted by homeowners and businesses around the world to improve the water they depend on every day.

Kinetico is part of the Axel Johnson Group, a global, fifth-generation company continuing its success in developing leading businesses.