Key Account Manager

Intuit; Seattle (WA); Remote; USD 90,000 - 120,000; Full time

Job summary

Join a leading company as a Key Account Manager, where you will engage with clients to understand their needs and recommend solutions. This role emphasizes collaboration, strategic thinking, and leveraging cross-functional teams to ensure customer success in the Mid-Market segment.

Qualifications

• 5+ years in software or technology sales and account management.
• Experience with SaaS customers and managing a large pipeline.

Responsibilities

• Generate new growth and protect revenue for assigned customers.
• Engage customers to understand their business needs.

Skills

Sales Acumen

Business Acumen

Financial Acumen

Education

Bachelor’s degree

MBA

Tools

Salesforce

Job description

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Overview

Come join one of the fastest-growing business units at Intuit. We are not your typical sales organization. Nothing is more important to us than the success of our customers, which is why we are investing in the growth of this vital piece of our ecosystem. We are problem solvers, strategic thinkers, solution seekers, and consultative experts who use the latest tools and technology to solve our customers’ most important problems. The solutions we present to each client are backed by collaborative cross-functional teams. We serve customers by finding more ways to put more money in their pockets, eliminating work and drudgery so they can focus on their lives and what matters to them. We ensure that every financial decision they make is with confidence.

We don’t just sell products — we consult and listen deeply to understand our customers’ business needs. As part of Intuit’s Sales organization, every day presents an opportunity to evolve, grow your career, and unlock your potential. When you win, win as a sales team.

The Mid-Market Managed Account Sales Team includes highly capable and passionate salespeople focused on delivering wins for the Mid-Market Segment of the QuickBooks Digital Ecosystem. The Strategic Account Manager is responsible for generating new growth and protecting revenue for their assigned customers. Responsibilities include engaging customers to understand their business needs across all locations, demonstrating core capabilities, and recommending the right solution stack. Leveraging support partners and resources is critical to achieving business objectives and meeting customer needs. This role is key in disrupting the Small Business Mid-Market segment. These roles are remote and may require travel up to 30%.

What you'll bring

• At least 5+ years of quota-carrying software or technology sales and account management experience.
• Minimum of 5+ years of territory building and management across multiple states and industries.
• Experience working with SaaS customers with multiple locations (5+ sites) and annual revenue of $25M+.
• Experience selling SaaS solutions across various industries with negotiated rates/terms.
• High EQ/IQ with strong business and sales acumen.
• Financial acumen and prior sales experience with Accounting, ERP, or Financial Management Software is a plus.
• Ability to manage a large pipeline through Salesforce and support multiple partners.
• Experience with sales methodologies like Challenger, SPIN, Solution, or Sandler.
• Understanding of the client management lifecycle.
• Ability to work well with various stakeholders (Sales Engineer, Solution Specialist, Customer Success, Sales Operations).
• Meeting quarterly KPIs and sales targets.
• Bachelor’s degree or MBA preferred.

How you will lead

• Model Intuit’s values and foster an inclusive environment.
• Proactively recommend improvements for existing customers’ businesses.
• Articulate the value propositions of the QuickBooks Online Ecosystem and understand Intuit’s strategies and products relative to competitors.
• Present to C-Level executives, demonstrating ROI convincingly.
• Manage and grow a sales funnel to meet quarterly targets.
• Leverage key stakeholders to influence the buying process.
• Navigate complex sales processes and understand partner capabilities.
• Facilitate cross-functional collaboration to grow business relationships.
• Utilize all resources to close deals efficiently at scale.
• Measure success through quota attainment, close rates, pipeline velocity, and retention improvements.

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Sales and Business Development

Industries

• Software Development

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