Key Account Manager

LANXESS; Pittsburgh (Allegheny County); On-site; USD 110,000 - 170,000; Full time

Benefits offered by this job

Global bonus program

Retirement plans

Health and wellbeing programs

Job summary

LANXESS in Pittsburgh is seeking a seasoned Senior Account Manager to lead and expand strategic customer relationships. You will drive profitable growth through strategic account plans, pricing management, and cross-functional collaboration with procurement, technical, and operations teams.

The role emphasizes market intelligence, demand forecasting, and regular leadership updates on sales performance to guide business strategy.

Qualifications

• 7–10 years of sales, commercial, or technical experience managing key customer relationships and complex negotiations.
• Experience in contract negotiation, pricing strategy, and influencing skills.
• Strong strategic and analytical business planning capabilities.

Responsibilities

• Manage and expand assigned strategic customer accounts, driving profitable growth through commercial execution and pricing management.
• Develop and implement strategic account plans to increase customer penetration and long-term growth.
• Provide market intelligence and insights to support regional and global teams.

Skills

Key Account Management

Sales Leadership

Contract negotiation

Pricing strategy

Strategic planning

Customer relationship development

Industry intelligence

Education

Bachelor's degree in business, chemistry, engineering or related discipline

MBA beneficial

Job description

• Manage and expand assigned strategic customer accounts, driving profitable growth through commercial execution, account planning, contract negotiations, pricing management, and identification of new opportunities across the PLA portfolio.
• Develop and implement strategic account plans that increase customer penetration, strengthen relationships across procurement, technical, operations, and management functions, and support long term business growth.
• Provide market intelligence and customer insights related to industry trends, competitive activity, product applications, and demand forecasts. Communicate findings to regional and global commercial teams to support business strategy.
• Identify, qualify, and develop new business opportunities through prospecting, customer engagement, value-based selling, product evaluations, trials, and commercial negotiations
• Collaborate with Customer Service, Supply Chain, Marketing, Finance, and Technical teams to ensure accurate forecasting, successful project execution, and high customer satisfaction levels.
• Build and maintain executive and operational customer relationships while providing regular account reviews, sales forecasts, and performance updates to business leadership.
• Monitor competitive activity and market developments, supporting strategic decisions through analysis of customer needs, industry trends, and growth opportunities.

Job Highlights

• Manage and expand assigned strategic customer accounts, driving profitable growth through commercial execution, account planning, contract negotiations, pricing management, and identification of new opportunities across the PLA portfolio.
• Develop and implement strategic account plans that increase customer penetration, strengthen relationships across procurement, technical, operations, and management functions, and support long term business growth.
• Provide market intelligence and customer insights related to industry trends, competitive activity, product applications, and demand forecasts. Communicate findings to regional and global commercial teams to support business strategy.
• Identify, qualify, and develop new business opportunities through prospecting, customer engagement, value-based selling, product evaluations, trials, and commercial negotiations
• Collaborate with Customer Service, Supply Chain, Marketing, Finance, and Technical teams to ensure accurate forecasting, successful project execution, and high customer satisfaction levels.
• Build and maintain executive and operational customer relationships while providing regular account reviews, sales forecasts, and performance updates to business leadership.
• Monitor competitive activity and market developments, supporting strategic decisions through analysis of customer needs, industry trends, and growth opportunities.

Experience / Skills

• Bachelor's degree required; business, chemistry, engineering or related discipline preferred. MBA beneficial. Requires 7-10 years of relevant sales, commercial, or technical experience, including experience managing key customer relationships and complex negotiations.
• 7 - 10 years relevent work experience
• Key Account Management and Sales Leadership
• Contract negotiation, pricing strategy, and influencing skills
• Strategic and analytical business planning
• Customer relationship development across multiple organizational levels
• Industry, market, and competitive intelligence

Location Pittsburgh

Employee Type Regular

Who We Are

LANXESS is a leading specialty chemicals company with about 12,000 employees in 32 countries. The core business of LANXESS is the development, manufacturing and marketing of chemical intermediates, additives and consumer protection products. LANXESS has achieved leading positions in the Dow Jones Best-in-Class Index and the MSCI ESG and ISS ESG ratings, among others, for its commitment to sustainability.

Be part of it!

What We Offer

• Compensation We offer competitive compensation packages, inclusive of a global bonus program.
• Comprehensive Benefits We provide a variety of benefits to support your financial security, health and wellbeing including retirement plans, health programs, life insurance and medical care.
• Work-Life & Flexibility We support you in maintaining a balance between working hours and personal life. With our global “Xwork” program, we offer flexible working arrangements in all countries in which we operate.
• Training & Development We are committed to your professional and personal development and encourage you in the ongoing pursuit of education, training and knowledge through both formal and informal learning.
• Diversity LANXESS is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, ethnicity, gender, gender identity, sex, sexual orientation, age, social class, physical ability or attributes, religion, national origin, veteran status and political beliefs.

LANXESS has a value-based performance culture. We are seeking a range of human interests, backgrounds, and experiences that can be engaged to achieve respect, ownership, trust, professionalism, integrity and healing across all sectors.

We are looking to find diverse and talented people to join our team. Studies have shown that some individuals are less likely to apply if they do not meet 100% of the criteria. We are looking to equalize the gap! If you are excited about this role but your past experiences do not align perfectly with every qualification, we encourage you to apply. We will look to assess your talent against our competencies, values and requirements to get the best organizational fit. You might be the right candidate for this or other roles we have available!

Join the LANXESS team!