Key Account Manager

Iberdrola Group; Orange (CT); On-site; USD 117,000 - 146,000; Full time

Benefits offered by this job

Bonuses

401(k) match

Health insurance

Tuition reimbursement

Professional development

Job summary

UIL in Orange, CT is seeking a Key Account Manager to oversee a premier portfolio of large commercial, industrial and municipal customers. You will guide them on energy solutions, account management, and project leadership from proposal through execution.

You will promote gas and electricity programs, build strong relationships with senior leaders, and drive strategic outcomes. The role emphasizes data analysis, policy interpretation and cross‑functional collaboration.

Qualifications

• Masters in Business Administration is a plus, or 10+ years related utility experience.
• Experience with large commercial, industrial and municipal accounts.
• Strong negotiation and contract management skills.

Responsibilities

• Manage a portfolio of largest commercial, industrial and municipal customers.
• Influence customers on gas and electric related issues including account management and service.
• Lead negotiations on tariff, rate and service issues and contracts.
• Provide data analysis and technical support for load information and policy interpretation.

Skills

Communicator

Target driven

Negotiation

Customer focus

Public speaking

Portfolio management

Tariff knowledge

Analytical skills

Team leadership

Independent & team work

Education

MBA preferred

Bachelor’s degree in Engineering/Marketing/Math or equivalent

Tools

SAP

Microsoft Office

Job description

Job Title: Key Account Manager

Company: UIL

Location: Orange, CT

Work type: Office

Salary ranged from $116,640 - $145,800.

What We Offer

• Competitive benefits and growth opportunities
• Generous performance‑based bonuses 12% 401(k) match
• Comprehensive health, dental, and vision insurance
• Tuition reimbursement
• Professional development and clear career‑advancement pathways

For more information, please visit: Benefits - Avangrid

Job Summary

Responsible for managing a portfolio of largest and/or most politically sensitive commercial, industrial and municipal customers. Influences and advises key customers on natural gas and electrical related issues including, but not limited to: account management, collections, products and services, and large project management. Promotes sales of natural gas and electricity, and responsible for the promotion of company programs and projects and managing trade allies and nonresidential customers. Provides technical support and data analysis, interpret load information data and policy interpretation. Continuous learner which results in ability to promote new emerging energy technologies such as Batteries and Micro‑grids. Functions as team lead for various customer and internal projects and initiatives. Leads negotiations with customers on a variety of tariff, rate and service issues. Leads contracts from initial to executed state. Supports company emergency restoration efforts in lead roles. Insures company and customer compliance from a policy, safety and regulatory standpoint. Frequent interaction with internal and external Senior Leadership.

Required Qualifications

Education & Experience Required: Masters in Business Administration is a plus, or minimum 10 + years directly related technical utility experience requiring business customer interaction.

Skills / Abilities

• Skilled communicator with effective influencing skills
• Ability to work to targets and tight deadlines
• Confident decision maker
• Strong customer service skills
• Contract negotiation skills
• Working knowledge of company tariffs
• Accomplished in public speaking
• Professional executive level account/portfolio management skills
• Strong technical aptitude
• Fluent in company computer applications-SAP/Microsoft Office Suite
• Able to work independently and in a team environment
• Experience managing challenging customer situations
• Independentally solve complex problems applying math and technical knowledge
• Able to lead and guide complicated projects (project management)

Preferred Qualifications

Preferred B.S. degree in Engineering, Marketing, Math or equivalent.

Delivering for the Business

• Global view of the Business - ADVANCED
• Achieving Results and Continuous Improvements - ADVANCED
• Initiative - ADVANCED
• Innovation & Creativity - ADVANCED
• Global Relationships: Flexibility & Globalization - ADVANCED
• Customer Focus - EXPERT
• Communicating & Influencing - ADVANCED
• Team Work - ADVANCED

Managing People

• Team Management - COMPETENT
• Developing Others - COMPETENT

Other Competencies

Competency Model Delivering for the Business: Global view of the Business Initial – Knows and understands own area of responsibility. Competent – Identifies and understands the relationships and links with other areas across the organization. Advanced – Can identify how his/her own business area contributes to the Iberdrola Group. Expert – Has a view of the organizational environment and the external market. Achieving Results and Continuous Improvements Initial – Performs work adequately, striving for effectiveness. Achieves agreed goals. Competent – Creates own working standards, places high demands on him/herself and the results achieved. Advanced – Makes changes in order to improve performance or results. Expert – Assumes new challenges, taking calculated risks. Initiative Initial – Solves problems in day-to-day role. Competent – Acts quickly and decisively in uncertain situations. Advanced – Anticipates problems and opportunities and acts accordingly. Expert – Creates opportunities and acts with future vision. Innovation & Creativity Initial – Willingly accepts innovative approaches. Competent – Has innovative ideas by applying experiences and knowledge already learned. Advanced – Fosters creative, innovative atmosphere in his/her working environment. Expert – Innovates & creates new concepts (Products, services, processes etc). Global Relationships: Flexibility & Globalization Initial – Accepts the need to be flexible, reacts with a positive attitude to changes. Competent – Adapts his/her way of working to new requirements. Advanced – Facilitates change, adapts action strategy according to the changes in the internal/external environment. Expert – Instigates change. Customer Focus Initial – Responds to customer requests. Competent – Commits to the Customer. Advanced – Improves Service for current needs. Expert – Anticipates future needs. Communicating & Influencing Initial – Communicates appropriately with others within the usual working environment. Competent – Effectively communicates in more complex situations with a variety of people, with whom there may or may not be regular contact. Advanced – Exerts influence by using persuasive and convincing techniques. Expert – Uses net work of contacts positively and encourages collaboration to successfully achieve objectives. Team Work Initial – Participates in the team. Competent – Involves himself/herself proactively in the team. Advanced – Creates a team. Expert – Promotes teamwork across departments. Managing People: Team Management Initial – Encourages team effectiveness by distributing tasks appropriately. Competent – Takes each team member into account when making decisions, as well as the team as a whole. Advanced – Demands High performance. Expert – His/her team interacts in an optimal way across the organization. Developing Others Initial – Carries out specific development actions. Competent – Performs constant development activities for the team as a whole. Advanced – Proposes and carries out individual development activities. Expert – Generates a culture of professional development, contributing to the sustained growth of the organization.

Disclaimer

AVANGRID is committed to a diverse and inclusive workplace. AVANGRID is an equal opportunity employer and does not discriminate on the basis of an individual’s sex, gender, gender identification, gender expression, race, color, religion, national origin, age, ancestry, genetic information, medical condition, physical or mental disability, marital status, sexual orientation, military or veteran status, or other characteristics or conditions protected by law.

Additional Information

Avangrid employees may be assigned a system emergency role and in the event of a system emergency, may be required to work outside of their regular schedule/job duties. This is applicable to employees that will work in Connecticut, Maine, Massachusetts, and New York within AVANGRID Network and Corporate functions. This does not include those that will work for Avangrid Renewables Company: THE UNITED ILLUMINATING COMPANY Información Movilidad Tenga en cuenta que cualquier solicitante que no sea ciudadano del país de la vacante estará sujeto al cumplimiento de los requisitos de inmigración aplicables para trabajar legalmente en ese país. Las prácticas y políticas de empleo de AVANGRID están orientadas a la contratación de una plantilla diversa y al mantenimiento de una cultura inclusiva. En AVANGRID ofrecemos oportunidades de empleo y promoción justas y equitativas a todos los empleados y candidatos independientemente de su raza, color, religión, nacionalidad, sexo, orientación sexual, edad, estado civil, discapacidad, condición de veterano protegido o cualquier otra condición protegida por la legislación federal, estatal o local.

Obtenga más información sobre igualdad en el empleo en este enlace.

Si usted es una persona con una discapacidad o un veterano discapacitado que no puede utilizar nuestra herramienta en línea para buscar o aplicar a un empleo, puede solicitar una adaptación razonable poniéndose en contacto con nuestro departamento de Recursos Humanos en el 203‑499‑2777 o en [e-mail] September‑14‑2026

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