Key Account Manager

Megger Group; Dallas (TX); On-site; USD 80,000 - 120,000; Full time

Job summary

Megger Group is seeking a Key Account Manager in Dallas, Texas to manage and nurture relationships with assigned T&D utility companies, focusing on client satisfaction and strategic account management.

The ideal candidate will have sales experience and technical knowledge of the electric power industry. This role requires strong communication skills and the ability to develop growth strategies for key accounts.

Qualifications

• 3-5 years of sales experience preferred.
• Experience in managing high-value accounts from entry-level to executive levels.
• Attention to detail and ability to manage multiple tasks effectively.

Responsibilities

• Manage high-value and strategic accounts ensuring customer satisfaction.
• Develop account plans and identify opportunities for growth.
• Collaborate with internal stakeholders to deliver customer solutions.

Skills

Client Relationship Management

Sales Experience

Technical Knowledge of Electric Power Industry

Communication Skills

Organization Skills

Education

BA/BS Graduate or equivalent 10 years experience

Tools

CRM Platform

Excel

Word

Outlook

Job description

## Key Account ManagerApplylocations: Dallas, United Statestime type: Full timeposted on: Posted Todayjob requisition id: JR100712**The Vacancy****Role Summary:** The Key Account Manager (KAM) is responsible for managing and nurturing relationships of assigned accounts, primarily T&D utility companies, within the KAM’s assigned territory, driving growth and assuring client satisfaction. This role focuses on strategic account management to increase wallet share of clients’ budgets allotted to solutions aligned with Megger’s business objectives. The KAM directly manages high-value territorial accounts, maintains client relationships at all levels (technician to executive), and is responsible for overall quota attainment at each account. In collaboration with Regional and Strategic Account Managers, Regional Business Unit Leads, and Product Specialists, the KAM ensures alignment on global and regional initiatives, fosters customer satisfaction, and strengthens the health of the sales pipeline.**Area:** Mideast; To include Key Utility Accounts in NYC, NJ, PA, RI & MD.**Main Responsibilities**Client Relationship Management* Directly manage high-value and strategic territorial accounts, ensuring consistent engagement and satisfaction* Maintain relationships with key customer stakeholders at all levels to strengthen long-term partnershipsStrategic Planning & Revenue Growth* Develop account plans aligned with customer initiatives and company objective, identifying opportunities for growth and expansion* Present new products and/or services for upselling or cross-selling to drive revenue growth within each account* Research opportunities for partnerships and strategic alliances to increase Megger visibility and viability internal and external to each accountCustomer Engagement & Problem Solving* Represent the entire company portfolio to all applicable customer groups to find applications and opportunities for positioning of Megger solutions* Address customer issues promptly and effectively to ensure satisfaction and business relationship continuityCollaboration & Cross-Functional Alignment* Partner with Regional Business Unit (RBU) Leads, Product Specialists, and internal stakeholders to deliver integrated customer solutions* Provide market feedback and customer insights to inform business unit strategies and product developmentSales Performance & Reporting* Utilize C4C for the monitoring of key performance indicators including customer visits, calls, and emails, opportunities, and lead management* Maintain the sales pipeline for accurate forecasting and provide monthly reports for key account activity level and client satisfaction visibility* Identify risks and opportunities within the accounts and implement corrective actions as needed**Experience, Skills & Knowledge required to be successful in role****Technical Skills/Knowledge/Qualifications****Soft Skills*** BA/BS Graduate or 10 years electrical field experience* 3-5 years’ sales experience, preferred* Demonstrated experience of penetrating and growing accounts from entry level to executive level* Demonstrated experience and knowledge of test instruments/applications used in the electric power industry* Familiarity/interest in social media, and technologies that shape our lives* Attention to detail mentality and appreciation of product budgets and deadlines is essential* Strong communication skills* Well organized, ability to multiplex effectively across a variety of tasks/responsibilities* Ability to effectively execute strategies under minimal supervision* Strong organizational/personal interaction skills* Experience with a CRM platform, Excel, Word, and Outlook### About MeggerAt Megger, we believe in your potential — your ability to learn, grow and contribute in meaningful ways to our success as a leader in test, monitoring and data analytic solutions for the electrical power industry. We believe in giving you the opportunity, accountability, and visibility to do just that so why not see what opportunities we have available.