Key Account Manager

Amcor LLC; Columbus (OH); On-site; USD 90,000 - 130,000; Full time

Job summary

Amcor LLC in Columbus, OH is seeking a seasoned Key Account Manager to drive the strategic relationship with a key customer, P&G. You will design account plans, steer revenue growth and deliver tailored packaging solutions to meet customer needs.

You will coordinate with R&D, Production, Logistics, Quality and PLM, negotiate contracts, monitor performance, and provide data-driven insights to maximize profitability and satisfaction.

Qualifications

• 5-7 years of B2B sales experience with a focus on large accounts.
• Proven track record of sales growth and profitability.
• Strong negotiation and influencing capabilities.
• Knowledge of Amcor products, the packaging industry and market dynamics.

Responsibilities

• Act as the primary contact for key accounts within the assigned scope.
• Develop and implement strategic account plans to achieve revenue targets.
• Identify growth opportunities and pursue new business within existing accounts.
• Collaborate with R&D, Production, Logistics, Quality, and PLM to meet expectations.
• Lead contract negotiations, pricing discussions, and service agreements.
• Monitor performance metrics and prepare reports with insights for improvement.

Skills

Relationship building

Negotiation

Communication

Business acumen

Cross-functional collaboration

Analytical thinking

Adaptability

Tools

CRM systems

Microsoft Office Suite

Job description

Accelerate the possible by joining a winning Amcor team that’s transforming the packaging industry and improving lives around the world.At Amcor, we unpack possibility through our innovative and responsible packaging to provide solutions that benefit our customers, our people and our planet. More than 10,000 consumers worldwide encounter our products every second and rely on us for safe access to food, medicine and other goods. We value their trust by making safety our guiding principle. It’s our core value and integral to how we do business.Beyond this core principle, our shared values and behaviors unite us as we work together to elevate customers, shape lives and protect the future. We champion our customers and help them succeed. We play to win – adapting quickly in an everchanging world – and make smart choices to safeguard our business, our communities and the people we serve for generations to come. And we invest in our world-class team, empowering our colleagues to unpack their potential, because we believe when our people grow, so does our business.To learn more about playing for Team Amcor, visit www.amcor.com I LinkedIn I Glassdoor I Facebook I YouTubeJob DescriptionJob SummaryThe Key Account Manager (KAM) is responsible for managing and developing the relationship with a strategic customer: P&G. This role involves defining account-specific strategies, driving sales growth, and ensuring a high level of customer satisfaction by delivering tailored solutions.Key Responsibilities:Account ManagementAct as the primary point of contact for key accounts within the assigned scope.Build and maintain strong, long-lasting relationships with customer decision-makers and internal stakeholders.Develop a deep understanding of customer needs and provide customized solutions to address them.Sales & StrategyDevelop and implement strategic account plans to achieve revenue and profitability targets.Identify and capitalize on growth opportunities within existing accounts and scope, while actively seeking new business opportunities.Monitor market trends and competitor activities to inform and adapt commercial strategies.Collaboration & CoordinationWork closely with internal teams, including R&D, Production, Logistics, Quality, and PLM, to meet customer expectations.Coordinate cross-functional efforts internally and externally to ensure on-time delivery and compliance with quality standards.Organize and lead customer meetings, involving relevant stakeholders from both organizations.Coordinate and monitor project progress to ensure timely delivery and customer satisfaction.Negotiation & ContractsLead contract negotiations, pricing discussions, and the implementation of service agreements.Ensure all agreements comply with company policies and customer requirements.Reporting & AnalysisRegularly monitor and analyse account performance metrics.Prepare reports detailing sales data, market trends, and opportunities for improvement.Functional CompetenciesConfident and driven Key Account Manager who is resilient, adaptable and embracing change. KAM that is motivated by achievement, growth, and social contact.Growth MindsetCreating optionsBuilding desireSatisfying the customerManaging and growing the customerNegotiation and InfluencingInterpersonal SavvyQualifications/Requirements:ExperienceMinimum of 5-7 years of experience in working in a large scale B2B environmentRelevant industry experience in technical, sales and general managementProven track record of successful sales growth and profitabilityExperience with negotiations; strong influencing and persuasion skillsKnowledgeTechnically adeptPossess a detailed knowledge of Amcor, the products, the industry and competitive marketSkillsLanguage: English necessary, others useful and desiredExpected TravelTravel is estimated at +50%Key Competencies SummaryStrong relationship-building and customer management skillsExpertise in commercial strategy and negotiationExcellent communication and interpersonal skillsStrong business acumen and understanding of market trendsAbility to manage multiple stakeholders and projects simultaneouslyCross-functional collaboration and teamworkAnalytical thinking, problem-solving, and data-driven decision-makingAdaptability and resilience in dynamic environmentsProficiency in CRM systems and Microsoft Office SuiteCustomer-focused mindsetStrong ability to adapt to diverse environments and interact effectively with various internal and external stakeholders#LI-VA1Our ExpectationsWe expect our people to be guided by The Amcor Way and demonstrate our Values every day to enable the business to win. We are winning when:Our people are engaged and developing as part of a high-performing Amcor teamOur customers grow and prosper from Amcor’s quality, service, and innovationOur investors benefit from Amcor’s consistent growth and superior returnsThe environment is better off because of Amcor’s leadership and productsEqual Opportunity Employer/Minorities/Females/Disabled/Veterans/Sexual Orientation/Gender IdentityAmcor is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.If you would like more information about your EEO rights as an applicant under the law, please click on the "Know Your Rights: Workplace Discrimination is Illegal" Poster. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the employment process, please call 224-313-7000 and let us know the nature of your request and your contact information.E-VerifyWe verify the identity and employment authorization of individuals hired for employment in the United States.BenefitsWhen you join Amcor, you will have access to a comprehensive benefits and compensation package that includes:Medical, dental and vision plansFlexible time off, starting at 80 hours paid time per year for full-time salaried employeesCompany-paid holidays starting at 8 days per year and may vary by locationWellbeing program & Employee Assistance ProgramHealth Savings Account/Flexible Spending AccountLife insurance, AD&D, short-term & long-term disability, and voluntary benefitsPaid Parental LeaveRetirement Savings Plan with company matchTuition Reimbursement (dependent upon approval)Discretionary annual bonus program (initial eligibility dependent upon hire date)