Key Account Manager

Wyo-Ben, Inc.; Billings (MT); On-site; USD 70,000 - 110,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Paid holidays

Paid vacations

401(k) with company match

Job summary

Wyo-Ben Pet is seeking an experienced Key Account Manager to grow and support key retail and private label customer relationships. You will develop account strategies, coordinate customer needs, and build partnerships that drive profitable growth.

In this role you will lead or support presentations, pricing discussions, contracts, forecasts and business reviews, working with Sales, Operations, Customer Service, Supply Chain, Quality, Finance and R&D to meet customer expectations.

Qualifications

• Bachelor's degree in Business, Marketing, Sales, Communications, or related field (or equivalent experience).
• 5+ years of experience in key account management, business development, strategic sales, or related roles.
• Experience in private label, consumer packaged goods (CPG), pet products, retail, or manufacturing preferred.
• Strong communication, negotiation, presentation, and relationship-building skills.
• Financial and analytical skills with experience in pricing, forecasting, and profitability management.
• Proficient in Microsoft Office, including Excel, Word, and Outlook.

Responsibilities

• Develop and maintain strong relationships with key retail and private label customers.
• Serve as the primary point of contact for assigned customers to address inquiries, concerns, and opportunities.
• Meet regularly with customers to understand their business objectives, product requirements, and future needs.
• Develop strategic account plans and identify opportunities for increased sales and market expansion.
• Lead or support customer presentations, proposals, pricing discussions, contract negotiations, forecasts, and business reviews.
• Collaborate with Sales, Operations, Customer Service, Supply Chain, Quality, Finance, and R&D teams to ensure customer expectations are met.
• Monitor account performance, profitability, customer satisfaction, and market trends.
• Represent Wyo-Ben Pet at customer meetings, trade shows, and industry events.

Skills

Key account management

Business development

Strategic sales

Communication

Pricing & forecasting

Microsoft Office

Education

Bachelor's degree in Business, Marketing, Sales, Communications, or related field

Tools

Microsoft Office

Job description

No recruiters or unsolicited agency referrals please.

Wyo-Ben Pet is a new division of Wyo-Ben Inc. where we focus on the packaging of clumping cat litter. Wyo-Ben Pet’s new facility uses state-of-the-art equipment and offers a clean and safe work environment for employees which enables a critical focus on high quality finished product.

Wyo-Ben Pet is seeking an experienced Key Account Manager to grow and support key retail and private label customer relationships. This role is responsible for developing account strategies, identifying growth opportunities, coordinating customer needs, and building strong partnerships that drive profitable business growth.

What You’ll Do

• Develop and maintain strong relationships with key retail and private label customers.


• Serve as the primary point of contact for assigned customers to address inquiries, concerns, and opportunities.


• Meet regularly with customers to understand their business objectives, product requirements, and future needs.


• Develop strategic account plans and identify opportunities for increased sales and market expansion.


• Lead or support customer presentations, proposals, pricing discussions, contract negotiations, forecasts, and business reviews.


• Collaborate with Sales, Operations, Customer Service, Supply Chain, Quality, Finance, and R&D teams to ensure customer expectations are met.


• Monitor account performance, profitability, customer satisfaction, and market trends.


• Represent Wyo-Ben Pet at customer meetings, trade shows, and industry events.

Qualifications

• Bachelor's degree in Business, Marketing, Sales, Communications, or related field (or equivalent experience).


• 5+ years of experience in key account management, business development, strategic sales, or related roles.


• Experience in private label, consumer packaged goods (CPG), pet products, retail, or manufacturing preferred.


• Strong communication, negotiation, presentation, and relationship-building skills.


• Financial and analytical skills with experience in pricing, forecasting, and profitability management.


• Proficient in Microsoft Office, including Excel, Word, and Outlook.

Additional Requirements

• Valid driver's license and passport required.


• Up to 30% domestic and international travel.


• Ability to work in both office and manufacturing environments.

Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of this position, unless doing so would impose an undue hardship.

We perform pre-employment drug screens, including marijuana, motor vehicle and criminal background checks.

Wyo-Ben offers a competitive starting wage and an extensive benefit package, which includes medical, dental, vision and life insurance, paid holidays, and vacations, as well as a 401(k) plan with company match.

Wyo-Ben is an affirmative action and equal opportunity Employer, and it is our policy to not discriminate against any employee or applicant for employment because of race, color, religion, sex, national origin, age, marital status, sexual orientation, gender identity, genetic information, disability, veteran status, or any other status protected by federal, state or local laws.