Key Account Manager

Zones IT Solutions; Austin, Northern (TX, KY); On-site; USD 80,000 - 100,000; Full time

Benefits offered by this job

Medical, dental and vision benefits

401(k) with matching

Paid time off

Job summary

Zones IT Solutions is seeking a seasoned Key Account Manager (KAM) to represent Zones capabilities and IT subject matter expertise to clients, expanding the book of business and targeting new opportunities. The role includes extensive training in Zones solutions and sales techniques, with a focus on building trusted client partnerships.

You will manage client relationships, collaborate with IT decision makers, and drive sales across core products, cloud, and managed services, while coordinating

Qualifications

• 5+ years of outside field sales experience in IT hardware, software, or services
• Ability to navigate Global level organizations to run discovery and buying cycles
• Experience carrying a sales quota and achieving it
• CRM database experience
• Knowledge of Professional and Managed Services

Responsibilities

• Client relationship management to understand client business and establish Zones as an extension of the client’s IT department
• Proactively collaborate with IT decision makers to improve client technology infrastructure and solve business problems
• Initiate conversations, identify opportunities and execute sales for core products, cloud and managed services
• Upsell, cross-sell and attach products to maximize margins using a consultative approach
• Coordinate internal Zones resources to sell solutions and provide five-star service
• Partner with field sales, marketing, channel partners and other Zones departments to maximize opportunities

Skills

Outside sales

Relationship building

IT industry knowledge

CRM experience

Quota achievement

Education

Bachelor's degree in Business or IT-related field

Tools

Sales CRM (Salesforce)

Job description

Description

Company Overview:

When it comes to IT solution providers, there are a lot of choices. But when it comes to providers with innovative and differentiating end-to-end service offerings, there’s really only one: Zones – First Choice for IT.TM

Position Overview:

A Key Account Manager (KAM) represents Zones, our capabilities and personal IT subject matter expertise to our clients and prospective clients to ensure that they view Zones as a single source for all their IT needs. We provide each motivated seller with a portfolio of prospective clients and potential buying accounts designed to help them build their book of business. In addition, you will be targeting new business to expand your territory and client portfolio. This position includes extensive training in Zones Solutions, the technology industry and Zones’ sales/prospecting/account development techniques.

What you will do as the Key Account Manager (KAM):

The requirements below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.This job description is not intended to be a comprehensive list of the duties and responsibilities of the position, and the duties and responsibilities may change without notice.

ClientRelationshipManagement:

• Practice strategic relationshipdevelopment andmanagement for eachclientand prospectto obtain a deep understanding of theclient’sbusiness.
• Becomea proactive and trustedclientpartnerwithaimof establishingZones as an extension of the client’s IT department.
• Proactively collaborate with a variety of IT decision makers to improve their technology infrastructureand solve business problems.

Product,ServicesandSolution Selling:

• Initiateconversations,identifyopportunities andexecute sales forcore products, cloud, managedsolutionsand professional services.
• Upsell, cross sell, and attach products and services to maximize margins using a consultativeapproach.
• Research, prepare and proactively execute calls into prospects and client accounts using trained best practices.

InternalResourceManagement:

• Orchestrateinternal Zonesresources to sell solutions and provide Five-Star Service that exceeds client expectations.
• Work in a team sales environment and proactively partner with field sales, marketing, channel partnerresourcesand other Zonesdepartmentsto maximize efforts and sales opportunities.

What you will bring to the team:

SalesExperienceand Education:

• 5-7+ years ofoutside fieldsales experiencein the ITHardware, IT Software, or ITServicesindustrywithin your local territory
• Ability to navigateGlobal level organizations to run discovery, identify buying cycle, andfacilitatesales cycle
• Experience in carrying an individualsalesquota goal/metric with noted achievement
• CRMdatabase experience
• Knowledge and experience of Professional and Managed Services

Attributes/Competencies:

• Prospector/Closer: Demonstratedsuccess calling prospects and following warm leadswith desire toimpactbusiness landscapethroughclosing on our suite oftechnology solutions.
• Sales Instinct & Active Listener:Effective communicator who canidentifybusiness problems that can be solvedwith a connection toZones’products and solutions.
• Ability to Rally:Retainhigh energy and positive attitude and“bounce back”mentality in the alwaysevolvingtechnologysalesindustry.
• Collaborative:Team oriented, transparent, authentic, seeks win-win solutionswith use of the vast Zonesteam of resources.
• Organization:Motivated, confident, proactive self-starter with“own my business”attitude and strong ability to set andmaintaina productive cadence throughout each day in a dynamic and fast-paced environment.
• Curious Learner:Ability to absorb technology concepts and translate them to Zones’ solutions toimpactclients’ expected business outcomes.

Qualified candidates can expect a salary between $80,168.40 - $100,000 + Commission.

Zones offers a comprehensive Benefits package

While we’re committed to providing top-tier solutions, we’re just as committed to supporting our own team. Our team members enjoy a variety of comprehensive benefits, including medical, dental and vision coverage, life insurance, disability insurance, voluntary accident, hospitalization and critical illness insurance options, a 401(k) plan with matching provision, and many more. Generally, Zones currently offers paid time off and personal sick leave in compliance to individual state requirements.

At Zones, work is more than a job – it is an exciting career on a global team that is client centric, has a passion for technology, embraces change and lifelong learning in a collaborative culture. And as a Minority Business Enterprise, a Corporate Plus member of the Northwest Minority Supplier Development Council, and an Equal Employment Opportunity Employer, our community is just as diverse. If you’re interested in working on the cutting edge of IT innovation, sales, engineering, operations, administration, and more, Zones is the place for you!

All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, age, genetic information, or pregnancy.

Zones participates in E-Verify. E-Verify is a system that compares information from a team member’s Form I-9 to federal records to confirm their eligibility to work in the United States.