Field Account Executive-Retail

Zones, LLC; Portland (OR); On-site; USD 70,000 - 75,000; Full time

Benefits offered by this job

Medical, dental, vision coverage

Life and disability insurance

401(k) with matching

Job summary

Zones, LLC is seeking a driven Field Account Executive for retail technology solutions. You will partner with vendors and channel partners to sell tailored hardware, software, and services to national and regional retail customers.

Responsibilities include building client relationships, identifying retail tech pain points, and delivering scalable, integrated solutions with up to 50% travel. A strong track record in IT sales and knowledge of POS, edge computing, and store networks is expected.

Qualifications

• Experience in field sales for IT hardware, software or services.
• Ability to map enterprise buyers and manage discovery and buying cycles.
• Experience carrying a sales quota and CRM usage.

Responsibilities

• Retail client engagement and relationship management with store operations and IT.
• Solution selling of bundled hardware, software, and services.
• Collaborate with OEMs, distributors, and internal teams to scope and close deals.
• Develop territory, qualify leads, and advance deals through the sales cycle.

Skills

Outside field sales

CRM proficiency

Relationship building

Retail tech know-how

Tools

CRM software

POS systems

Job description

Company Overview

When it comes to IT solution providers, there are a lot of choices. But when it comes to providers with innovative and differentiating end-to-end service offerings, there’s really only one: Zones – First Choice for IT.TM

Description

Company Overview

When it comes to IT solution providers, there are a lot of choices. But when it comes to providers with innovative and differentiating end-to-end service offerings, there’s really only one: Zones – First Choice for IT.TM

Zones is a Global Solution Provider of end-to-end IT solutions with an unmatched supply chain. Positioned to be the IT partner you need, Zones, a Minority Business Enterprise (MBE) in business for over 35 years, specializes in Digital Workplace, Cloud & Data Center, Networking, Security, and Managed/Professional/Staffing services. Operating in more than 120 countries, leveraging a robust portfolio, and utilizing the highest certification levels from key partners, including Microsoft, Apple, Cisco, Lenovo, Adobe, and more, Zones has mastered the science of building digital infrastructures that change the way business does business ensuring whatever they need, they can Consider IT Done. Follow Zones, LLC on Twitter @Zones, and LinkedIn and Facebook.

Position Overview

We’re seeking a driven and consultative Field Account Executive to join our tech-focused sales team, specializing in retail technology solutions. In this role, you'll partner closely with key vendors and channel partners to sell tailored hardware, software, and service solutions into retail businesses—ranging from national chains to regional players. You'll be responsible for developing client relationships, identifying retail tech pain points, and delivering value through scalable, integrated solutions.

What you’ll do as the Field Account Executive – Retail

The requirements below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This job description is not intended to be a comprehensive list of the duties and responsibilities of the position, and the duties and responsibilities may change without notice.

This role requires up to 50% Travel

• Retail Client Engagement: Build and manage relationships with retail end-users (store operations, IT, procurement), understanding their infrastructure and technology needs—from POS to edge computing and in-store networking.
• Solution Selling: Position bundled offerings (hardware, software, services) that address specific retail challenges—such as inventory visibility, omnichannel integration, loss prevention, and store modernization.
• Partner Collaboration: Work closely with OEM partners (e.g., HP, Cisco, Lenovo), distributors, and internal engineering teams to scope, quote, and close complex deals.
• Territory Development: Own a defined sales territory or vertical (e.g., retail, hospitality, QSR), identifying new opportunities, qualifying leads, and driving deal progression from discovery through close.
• Account Planning: Conduct joint account mapping with vendor and internal channel teams, aligning goals, sales plans, and quarterly growth targets.
• In-Store Technology Enablement: Assist with solution demos, pilot rollouts, and post-sale coordination—ensuring technology delivers value at the store level.
• Sales Pipeline Management: Maintain accurate pipeline and forecasting in CRM tools, reporting on KPIs tied to bookings, revenue, and margin contribution.

ClientRelationshipManagement

• Practice strategic relationshipdevelopment andmanagement for eachclientand prospectto obtain a deep understanding of theclient’sbusiness.
• Becomea proactive and trustedclientpartnerwith the aimof establishing Zones as an extension of the client’s IT department.
• Proactively collaborate with a variety of IT decision makers to improve their technology infrastructureand solve business problems.

Product, Services AndSolution Selling

• Initiateconversations, identify opportunities andexecute sales forcore products, cloud, managedsolutionsand professional services.
• Upsell, cross sell, and attach products and services to maximize margins using a consultativeapproach.
• Research, prepare and proactively execute calls into prospects and client accounts using trained best practices.

InternalResourceManagement

• Orchestrateinternal Zonesresources to sell solutions and provide Five-Star Service that exceeds client expectations.
• Work in a ‘team sales environment and proactively partner with field sales, marketing, channel partnerresourcesand other Zonesdepartmentsto maximize efforts and sales opportunities.

What Will You Bring To The Team

• 3-5+years ofoutside field sales experience in the IT Hardware, IT Software, or IT Services industry
• Ability to blueprint and navigate Enterprise level organizations to run discovery, ID buying cycle, and facilitate sales cycle
• Experience in carrying an individualsalesquota goal/metric
• CRMdatabase experience
• Knowledge and experience of Professional and Managed Services
• Knowledge and experience with Point-of-sale (POS) modernization, Digital signage & kiosks, Network transformation (SD-WAN, Wi-Fi), AI and IoT in retail
• Knowledge and experience Cloud migration for store systems, Pre-kitted deployment models, Franchise enablement strategies
• Knowledge and experience Retail edge architecture (AWS, Azure, GCP)

Attributes/Competencies

• Prospector/Closer: Demonstrated success calling prospects and following warm leadswith desire to impact business landscapethroughclosing on our suite oftechnology solutions.
• Sales Instinct & Active Listener:Effective communicator who canidentify business problems that can be solvedwith a connection toZones’ products and solutions.
• Ability to Rally:Retain high energy and positive attitude and “bounce back”mentality in the alwaysevolvingtechnologysalesindustry.
• Collaborative:Team oriented, transparent, authentic, seeks win-win solutionswith use of the vast Zonesteam of resources.
• Organization:Motivated, confident, proactive self-starter with “own my business” attitude and strong ability to set and maintain a productive cadence throughout each day in a dynamic and fast-paced environment.
• Curious Learner:Ability to absorb technology concepts and translate them to Zones’ solutions toimpactclients’ expected business outcomes.

Qualified candidates can expect a salary range of $70,000-75,000 + Commission

Zones Offers a Comprehensive Benefits Package

While we’re committed to providing top-tier solutions, we’re just as committed to supporting our own team. Our team members enjoy a variety of comprehensive benefits, including medical, dental and vision coverage, life insurance, disability insurance, a 401(k) plan with matching provision, and many more. Generally, Zones currently offers paid time off and personal sick leave in compliance to individual state requirements.

At Zones, work is more than a job – it is an exciting career on a global team that is client centric, has a passion for technology, embraces change and lifelong learning in a collaborative culture. And as a Minority Business Enterprise, a Corporate Plus member of the Northwest Minority Supplier Development Council, and an Equal Employment Opportunity Employer, our community is just as diverse. If you’re interested in working on the cutting edge of IT innovation, sales, engineering, operations, administration, and more, Zones is the place for you!

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status or on the basis of disability.

Zones participates in E-Verify. E-Verify is a system that compares information from a team member’s Form I-9 to federal records to confirm their eligibility to work in the United States.