Key Account Manager

BWAY; Atlanta (GA); On-site; USD 90,000 - 130,000; Full time

Job summary

Mauser Packaging Solutions is seeking a seasoned Key Account Manager to build and nurture long-term strategic partnerships with large, complex customers in the packaging sector. You will assess evolving customer needs, deliver value through our packaging solutions, and drive mutual growth across the customer's organization.

You will lead quarterly business reviews, negotiate long-term agreements, and leverage Salesforce CRM and Power BI to optimize account performance.

Qualifications

• BA/BS in engineering, business, sales, marketing, or communications.
• Strong background in sales and packaging industry.
• Proven record of delivering YoY growth.
• Proficient with CRM tools to aid in territory and customer management.
• Strong written and verbal communication skills.
• Analytical skills to assess customer trends, financials, and data.
• Minimum 5 years managing a large, complex customer base.
• Minimum 7 years of direct sales experience with proven results.

Responsibilities

• Build and cultivate long-term strategic relationships with major customers.
• Assess ongoing customer needs and provide packaging solutions.
• Grow share of wallet across customer business using Mauser offerings.
• Support sustainability initiatives and recycling discussions with customers.
• Conduct regular Quarterly Business Reviews with customers.
• Negotiate long-term agreements to optimize margins and growth.
• Utilize Salesforce CRM and Power BI for account management.
• Pricing strategy awareness and respond to raw material changes.
• Collaborate across the business to standardize processes and reduce waste.
• Assist SIOP with sales volume, product mix, and pricing, tracking trends.
• Travel up to 60% of the time.

Skills

Sales experience

Communication skills

Data analysis

Strategic thinking

Customer management

YoY growth

Education

BA/BS in Engineering, Business, Sales, Marketing or Communications

Tools

Salesforce CRM

Power BI

Job description

JOB DESCRIPTION The Key Account Manager is an experienced manager that builds and cultivates long-term, strategic vertical relationships with large, complex customers and their broader organization. Focusing on assessing customer ongoing needs and fulfilling them with valued packaging solutions that surpass the customer's expectations, creating a mutual, valued long term strategic partnership.

Responsibilities:

• Relationship building within a customer's hierarchy utilizing company resources and expertise that span across functions
• Assess customer challenges that present opportunities where we can bring immediate available solutions to solve customer problems
• Grow share of wallet by leveraging other company packaging offerings across the customer's business.
• Understand the importance of sustainability and recycling initiatives are to our customers and the markets they participate in
• Performing regular Quarterly Business Reviews with your customer to assess progress towards mutual goals and targets with next steps
• Negotiate long-term agreements that optimize margin while driving unit growth and top line revenue
• Must have a strong sales hunter mentality with passion to succeed and win
• Sell and defend the value that you and Mauser bring to the customer
• Become proficient in company Salesforce CRM and Power BI and utilize it effectively within your area of responsibility
• Be proactive in pricing strategies and the importance of selling through material cost changes and the value that Mauser provides
• Work collaboratively across the business to identify and support company initiatives to standardize or reduce cost and waste
• Assist SIOP to manage sales volume, product mix, and selling price by keeping current with supply and demand, changing trends, economic indicators, and competitors strategies
• Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies
• Contributes to team effort by accomplishing related results as needed and on time
• Will require travel of up to 60% of the time

Requirements:

• BA/BS Engineering, Business, Sales, Marketing or Communications
• Strong background in Sales and the Packaging industry
• Proven record of delivering YoY growth
• Proficient with CRM tools to aid in territory and customer management
• Strong communication skills both written and oral
• Proven ability to analyze customer trends, financials and data, and make recommendations on strategy and customer management
• Minimum 5 yrs of experience managing a large complex customer base
• Minimum 7 yrs of direct sales experience and a track record of delivering results

ABOUT US

Do you want to work with people who are dedicated to innovation and making the world a better place? Do you want to build a career with a company that provides opportunities for growth and development?

Mauser Packaging Solutions is that company.

Our mission is to help our customers achieve better sustainability with their packaging.

And we do that by giving our people the opportunity to do important work, solve interesting problems and be part of a diverse, forward-looking team.

At Mauser Packaging Solutions, you can be proud to work for a company that's always striving to innovate and serve customers better-and help them be better stewards of the environment.

Whether you're a seasoned professional-or just beginning your career-there's a place where you can help make a difference at Mauser Packaging Solutions. Join us!

Mauser Packaging Solutions is an equal opportunity employer.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.