Key Account Manager

PR Newswire; Albuquerque (NM); Hybrid; USD 40,000 - 50,000; Full time

Benefits offered by this job

Medical insurance

Vision insurance

401(k)

Job summary

A leading public relations firm in Albuquerque, NM, seeks an entry-level Sales and Business Development professional. This full-time position focuses on generating new business opportunities and retaining existing accounts through effective outreach. Candidates should have a strong interest in public relations, communications, and content marketing, along with basic sales experience. The role offers a hybrid work model and various benefits, including medical and vision insurance, along with a 401(k) plan.

Qualifications

• Familiarity with CRM systems, especially Salesforce.com.
• Strong interest in public relations and content marketing.
• Ability to work under pressure and prioritize tasks.

Responsibilities

• Generate new business opportunities via outreach.
• Educate clients on new products and manage requests.
• Utilize Salesforce to manage sales and forecast outcomes.

Skills

Sales experience

Communication skills

Organizational skills

Customer service

Education

Bachelor's Degree

Tools

Salesforce.com

Microsoft Office

Job description

Key Responsibilities

• Generate new business opportunities and increase the revenue of existing accounts through high volume outreach via telephone and email.
• Meet or exceed baseline and expansion goals through retention of accounts and sales of additional products and services.
• Meet or exceed and Key Performance Indicators including calls, meeting counts, and other primary metrics as set by Management and adhere to call quality guidelines.
• Demonstrate a working knowledge of all Cision products and services with the ability to see across product lines.
• Demonstrate strong teamwork and positive culture influence in line with the Cision Values.
• Develop marketing strategies to address strengths and weaknesses within the territory. Establish expectations for your manager on how you will be delivering on goals.
• Collaborate with other divisions and subject matter experts within Cision to develop integrated strategic packages & solutions.
• Educate clients on new products and services and manage all inbound requests from designated accounts.
• Negotiate new structured or customized contracts to increase and secure revenue, managing difficult negotiations with clients arising from competitive situations.
• Practice exceptional time management and organization to effectively take care of the reactive and proactive requirements of the position.
• Always provide clients with an in-house point of contact by ensuring strong support of client needs.
• Provide excellent customer service both internally and externally.
• Ensure timely and accurate reporting of your business to your manager on a weekly basis or as otherwise instructed by sales leadership.
• Understand and employ Miller Heiman sales methodology tactics in accordance with monthly Activity Metrics
• Utilize the Salesforce.com platform to manage sales pipeline, track interactions, and forecast business outcomes. Work strategically on all renewals to ensure on-time contracts.
• Other duties as assigned by sales leadership.

Qualifications

• Ability to work hybrid from our Albuquerque, NM office
• Bachelor’s Degree preferred
• 0-1 year of any type of sales experience strongly preferred
• Strong interest in public relations, communications, and content marketing
• Ability to prioritize multiple tasks.
• Ability to think and react quickly under pressure.
• Extreme accuracy and attention to detail.
• Familiarity with CRM systems (i.e., Salesforce.com)
• Active Individual Development Plan (IDP) to ensure continued professional growth and development.
• Proficient with Microsoft Office suite
• Strong interpersonal, telephone, communication, and organizational skills.
• Willingness to work flexible hours in accordance with company needs/workflow demands

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Sales and Business Development

Industries

• Public Relations and Communications Services, Software Development, and Technology, Information and Media

Benefits

• Medical insurance
• Vision insurance
• 401(k)

Location

• Albuquerque, NM