Key Account Executive

AeroNet Wireless Broadband; San Juan (PR); On-site; USD 65,000 - 95,000; Full time

Benefits offered by this job

Company-paid medical plan

Supplemental insurance

Wellness program

On-site gym

401(k) with employer contribution

Vacation and holidays

Uniforms and work equipment

Employee Assistance Program

Work location: In person

Job summary

AeroNet Wireless Broadband is seeking a Key Account Executive to manage and grow relationships with strategic corporate customers. You will focus on account retention, renewals, revenue growth, and identifying new business opportunities within existing accounts.

You will serve as the primary contact across AeroNet’s teams—technical, operations, finance, and customer service—to deliver tailored solutions and ensure a superior customer experience, with on-site interactions as needed.

Qualifications

• Bachelor’s degree in Business Administration, Marketing, Sales, Communications, or a related field.
• Experience in B2B sales, consultative selling, corporate account management, or business development.
• Strong ability to identify customer needs and translate them into business solutions.
• Excellent communication, presentation, negotiation, and relationship-management skills.
• Strong organizational skills and ability to manage multiple accounts and priorities.
• Results-oriented with a strong focus on customer retention and revenue growth.
• Experience using Microsoft Office and CRM or sales-management platforms.
• Ability to meet with and visit customers as needed.
• Fluency in English and Spanish.

Responsibilities

• Manage and develop relationships with assigned strategic and corporate accounts.
• Understand each customer’s business, operational needs, and objectives.
• Identify opportunities for renewals, upselling, cross-selling, and service expansion.
• Develop and present proposals, quotations, renewals, and business solutions.
• Manage opportunities throughout the sales cycle, from identification through implementation.
• Negotiate commercial terms within established guidelines.
• Coordinate with technical, operations, finance, and customer service teams to deliver on customer commitments.
• Track installations, projects, service requests, and other activities related to assigned accounts.
• Help resolve customer concerns and coordinate escalations when necessary.
• Maintain accurate account and opportunity information in the company’s CRM and related systems.
• Monitor account performance, including revenue, retention, renewals, pipeline, and customer satisfaction.
• Prepare account reviews, forecasts, opportunity updates, and risk assessments for management.
• Participate in customer meetings, site visits, and business development activities.
• Stay current on AeroNet’s solutions, industry trends, and competitive offerings.
• Achieve assigned revenue, retention, and account-growth objectives.

Skills

B2B sales

Consultative selling

Account management

Business development

Communication

Negotiation

CRM software

Microsoft Office

Spanish

English

Education

Bachelor’s degree in Business Administration, Marketing, Sales, Communications, or a related field

Tools

CRM platforms

Job description

AeroNet is looking for a Key Account Executive to manage and grow relationships with key corporate customers.

This role is focused on account retention, revenue growth, renewals, and identifying new business opportunities within existing accounts. You will serve as the primary point of contact for assigned customers, working closely with AeroNet’s technical, operations, finance, and customer service teams to deliver solutions and ensure a strong customer experience.

The ideal candidate is commercially driven, organized, comfortable working with corporate customers, and able to manage multiple opportunities and projects at the same time.

What You'll Do

About the Role

AeroNet is looking for a Key Account Executive to manage and grow relationships with key corporate customers.

This role is focused on account retention, revenue growth, renewals, and identifying new business opportunities within existing accounts. You will serve as the primary point of contact for assigned customers, working closely with AeroNet’s technical, operations, finance, and customer service teams to deliver solutions and ensure a strong customer experience.

The ideal candidate is commercially driven, organized, comfortable working with corporate customers, and able to manage multiple opportunities and projects at the same time.

What You'll Do

• Manage and develop relationships with assigned strategic and corporate accounts.
• Understand each customer’s business, operational needs, and objectives.
• Identify opportunities for renewals, upselling, cross-selling, and service expansion.
• Develop and present proposals, quotations, renewals, and business solutions.
• Manage opportunities throughout the sales cycle, from identification through implementation.
• Negotiate commercial terms within established guidelines.
• Coordinate with technical, operations, finance, and customer service teams to deliver on customer commitments.
• Track installations, projects, service requests, and other activities related to assigned accounts.
• Help resolve customer concerns and coordinate escalations when necessary.
• Maintain accurate account and opportunity information in the company’s CRM and related systems.
• Monitor account performance, including revenue, retention, renewals, pipeline, and customer satisfaction.
• Prepare account reviews, forecasts, opportunity updates, and risk assessments for management.
• Participate in customer meetings, site visits, and business development activities.
• Stay current on AeroNet’s solutions, industry trends, and competitive offerings.
• Achieve assigned revenue, retention, and account-growth objectives.

What We’re Looking For

• Bachelor’s degree in Business Administration, Marketing, Sales, Communications, or a related field.
• Experience in B2B sales, consultative selling, corporate account management, or business development.
• Strong ability to identify customer needs and translate them into business solutions.
• Excellent communication, presentation, negotiation, and relationship-management skills.
• Strong organizational skills and ability to manage multiple accounts and priorities.
• Results-oriented with a strong focus on customer retention and revenue growth.
• Experience using Microsoft Office and CRM or sales-management platforms.
• Ability to meet with and visit customers as needed.
• Fluency in English and Spanish.

Preferred Experience

• Experience managing strategic or enterprise accounts.
• Telecommunications, technology, managed services, or enterprise solutions experience.
• Familiarity with CRM systems and structured sales processes.
• Experience working across technical, operations, finance, and customer service teams.
• Experience preparing proposals, contracts, quotations, and renewals.
• Ability to analyze account performance and recommend growth opportunities.

Work Environment

• On-site position
• Primarily Monday through Friday
• Exempt position
• Regular interaction with customers, management, and internal departments
• Customer visits and in-person meetings may be required
• Some flexibility outside regular business hours may occasionally be required to support customer needs

Benefits

• 100% company-paid medical plan
• Supplemental insurance options
• Employee health and wellness program
• On-site gym
• 401(k) with employer contribution for eligible employees
• Vacation, sick leave, and company holidays
• Company-provided uniforms and work equipment when applicable
• Employee Assistance Program
• Work Location: In person