Key Account Clinical Specialist

Abbott (abbottcareers2 board); United States; On-site; USD 95,000 - 150,000; Full time

Job summary

Abbott is seeking an EP clinical specialist to support electrophysiology procedures, provide product training, and work with multidisciplinary teams across centers. The role includes travel up to 50% to engage with customers and help develop centers toward independence.

The ideal candidate has RN/CRT/RCIS certification or equivalent, strong communication, and experience with EP therapies and medical devices. Travel, after-hours availability, and collaborative problem-solving are required.

Qualifications

• Willing and able to travel up to 50%
• Strong communication and presentation skills
• Ability to coordinate with multiple partners and teams
• Experience with EP procedures and medical devices preferred
• Knowledge of EP ablative therapies and cardiovascular devices
• Ability to train staff and provide in-case support

Responsibilities

• Attend and map support at electrophysiology procedures.
• Proctor staff and physicians and help develop centers to independence.
• Visit clients and potential clients to address questions and concerns.
• Provide medical professionals with product training and on-site education.
• Create and share case studies and training materials.
• Mentor and elevate local clinical teams; share best practices.

Skills

Travel 50%

Communication skills

Presentation skills

Interpersonal skills

MS Excel/PowerPoint

Education

RN/CRT/RCIS or equivalent

Tools

MS Office

Job description

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 122,000 colleagues serve people in more than 160 countries.

JOB DESCRIPTION:

About Abbott

Abbott is a global healthcare leader, creating breakthrough science to improve people's health. We're always looking towards the future, anticipating changes in medical science and technology.

Working at Abbott

At Abbott, you can do work that matters, grow, and learn, care for yourself and family, be your true self and live a full life. You'll also have access to:

• Career development with an international company where you can grow the career you dream of.
• Employees can qualify for free medical coverage in our Health Investment Plan (HIP) PPO medical plan in the next calendar year.
• An excellent retirement savings plan with high employer contribution.
• Tuition reimbursement, the Freedom 2 Save student debt program and FreeU education benefit - an affordable and convenient path to getting a bachelor's degree.
• A company recognized as a great place to work in dozens of countries around the world and named one of the most admired companies in the world by Fortune.
• A company that is recognized as one of the best big companies to work for as well as a best place to work for diversity, working mothers, female executives, and scientists.

The Opportunity

In Abbott's Electrophysiology (EP) business, we're advancing the treatment of heart disease through breakthrough medical technologies in atrial fibrillation, allowing people to restore their health and get on with their lives.

What You'll Work On

Work within a multifunctional team requiring critical thinking, collaborative engagements, and time-based execution.

Attend and provide mapping support at EP procedures.

Proctors staff/physicians and work to develop center to independence.

As directed by his/her area and national leaders, contact and visit clients and potential clients, addressing any client questions and concerns.

Provides medical professionals with in-case support, new product training, sales support, information, and training on the use of Company products and with staff education, in-services and technical troubleshooting.

Execute on a per account basis an EP development and clinical staffing entry and exit strategy.

Elevation of local clinical team through AAA execution and mentorship.

Provide full post case debrief to share best practices and case learnings with all surrounding support staff.

Creation and distribution of case studies and training materials.

Fellows training.

Develop and maintain an in-depth knowledge of assigned accounts to include competitor activity, conduct evaluations, and develops strategies for growth opportunities within assigned accounts.

Ability to interface and interact with patients.

Collects and studies information about new and existing products and monitors competitor sales, prices and products.

Provides sales support, educational support, and clinical expertise/guidance to internal colleagues.

Required Qualifications

• Willing and able to travel at 50%.
• High communication capacity to ensure that multiple business partners are integrated into EP procedure schedules and strategies.
• Presentation skills and the ability to articulate procedure details, anticipation, and promotion of Abbott technologies.
• Registered Nursing Degree (RN), Certified Radiology Technician (CRT), or Cardiovascular Technician (RCIS) or equivalent experience.
• Strong organizational and follow-up skills, as well as attention to detail.
• Excellent interpersonal, verbal, written and presentation skills.
• Schedule flexibility for case coverage and customer meetings after hours and on weekends.
• Excellent personal computer skills including MS Excel, Word, Outlook and Power Point
• Exceptional knowledge in EP ablative therapies and medical devices industry.
• Verification that you will satisfy all vendor credentialing requirements, which may include vaccination for COVID-19. If you require a medical or religious accommodation from these requirements or if you would like to understand more about these requirements, please advise HR so that we can provide additional information and if needed, we can explore any needed accommodation(s).

Preferred Qualifications

• At least 3 years of prior EP industry experience and advance degree preferred.
• BS in related field highly desirable.

Abbott is an Equal Opportunity Employer, committed to employee diversity.