Kettle Coordinator

The Salvation Army Southern California; Renton (WA); On-site; USD 21,000 - 28,000; Full time

Job summary

The Salvation Army in Renton, WA is seeking a Kettle Coordinator to manage the Christmas Kettle Program. You will supervise kettle workers and drivers, maintain HR and payroll records, and monitor site performance.

This temporary, non-exempt role begins in November and runs through December 24, with in‑person duties at local kettle sites. Responsibilities include coordinating store partnerships, preparing equipment, hiring and onboarding bell ringers, processing paperwork, and daily data entry

Qualifications

• High school diploma required. Some post-secondary education preferred.
• Detail oriented with strong verbal and written English communication.
• Experience with basic bookkeeping and payroll documentation is a plus.
• Ability to operate a computer and manage records for sites and workers.

Responsibilities

• Contact store managers to establish kettle sites and gather site documents.
• Maintain kettle equipment and ensure cleanliness and readiness.
• Assist with advertising for bell ringers and process applications.
• Interview and hire applicants; ensure all paperwork and background checks are complete.
• Collect daily time sheets and assist payroll data entry; verify paychecks.
• Schedule, supervise, and deploy kettle workers and drivers across sites.
• Coordinate volunteers for kettles and events; establish driver routes.
• Inventory equipment at season end and prepare a season-ending brief.

Skills

Detail oriented

Self starter

Team player

English communication

Telephone skills

Customer service mindset

Bookkeeping knowledge

Data entry accuracy

Driving license

Education

High school diploma

Some post-secondary education

Job description

POSITION TITLE: Kettle Coordinator

DEPARTMENT: Renton Corps

STATUS: Temporary-Non Exempt

SCHEDULE: Monday through Saturday – some split shifts up to 40 hours a week. Approximate start date is November and working through December 24th.

SUPERVISOR: Envoy Daniel Noland

Join a team where you can offer compassion, dignity, and sustainable opportunities for people in need in your local community! The Salvation Army is an inspiring place to work. With offices in every major US city and over 120 countries around the globe, it’s a place where people can invest in people on every level. In the Northwest region of the US, we serve people with food to shelter opportunities and almost everything in between. We are committed to being an efficient and effective network of local offices that make up a huge western region team. In other words, we’re committed to being big and small at the same time. That makes us a seriously great place to work. As one of the most impactful social service organizations in the world, we hire people who constantly seek new ways to keep us moving forward. We welcome you on finding your place to offer opportunities for people in need!

General Statement

The Salvation Army is a branch of the Christian Church, and the ultimate goal of all programs is spiritual regeneration of all people.

Scope Of Position

Manage all aspects of the Christmas Kettle Program. Supervise, schedule, and monitor all kettle workers and drivers for the Christmas Kettle Program. Maintained all necessary records required for Human Resources management, payroll, and accounting to monitor individual workers and sites.

Essential Duties And Responsibilities

• Contact all store managers by letter or phone to seek permission to establish a kettle site at their location. Acquires necessary documentation (insurance, etc.) for each site.
• Check all equipment to ensure it is in good shape and ready for use. Maintain kettle equipment. This will ensure that the kettles, kettle stands, bells, and aprons are always clean and in good condition.
• Assist with placing any help wanted advertising for bell ringers in newspapers, etc.
• Make sure applications are available along with necessary hiring paperwork and begin giving applications out after November 1st
• Interview and hire applicants. Ensure that kettle workers complete ALL necessary forms. Paperwork MUST be complete before a worker may begin work. Background checks must be in progress before a kettle worker can start work.
• Assist in providing all necessary data on all bell ringers as they are hired. This must be done daily. See that all paperwork is duplicated, the appropriate temporary employee form is filled out, and the documents are submitted to DHQ when requested.
• Make sure all stands and signs are delivered to kettle sites the day before kettles are scheduled to begin.
• Conduct an orientation meeting with all kettle workers before kettles are scheduled to begin. Review the responsibilities and guidelines. If the kettle worker has not completed any of the required paperwork, this MUST be done at this time.
• The coordinator must be available at the beginning and end of each day to assign workers to sites (matching best workers with most productive areas), discuss problems, and answer questions.
• The coordinator must be available to drop off and pick up workers.
• Coordinates the usage of volunteers for kettles and special events.
• Establishes driver schedules and routes.
• Collect the time sheets daily. Ensure that correct data is available daily to facilitate data entry for payroll. Check paychecks with the Administrative Coordinator when they arrive and process for distribution to workers.
• Perform “spot checks” on workers throughout the day to ensure the best possible image is being presented.
• Troubleshoot any problems with bell ringers, managers, drivers, etc.
• Keep records of the assignment of each kettle worker and work cooperatively with the Corps Officer to monitor the locations’ productivity. Dismiss any bell ringers that are not at least doubling their pay. Use a computer printout to determine productivity (dollar per hour average).
• Assist with the accounting of kettle money. This will involve ensuring that each kettle contains a slip of paper with the date, location, worker, and time in/out and that all kettles are accounted for at the end of the day.
• Inventory all equipment at the end of the season.
• Prepares a season-ending brief.
• Other seasonal duties as assigned.

Education And Work Experience

• High school diploma required. Some post-secondary education preferred.
• A minimum of six months related experience; supervisory experience preferred.

Knowledge, Skills And Abilities Required

• Detail oriented and attention to detail
• Self starter
• Team player
• Strong use of the English language in verbal and written communication
• Excellent telephone skills
• Ability to work in a fast-paced environment and maintain poise under pressure
• Customer service mindset
• General accounting or bookkeeping knowledge
• Strong analytical and research skills
• Proficient typing skills (60 words per minute)
• General knowledge of business protocols
• Ability and willingness to keep information confidential
• Driving: Must possess valid State of (add) Washington driver's license, be able to pass the Salvation Army motor vehicle report standards, and be at least 21 years of age.

Physical Requirements

• Ability to sit, walk, stand, bend, squat, climb, kneel, and twist on an intermittent or continuous basis
• Ability to grasp, push, pull objects such as files, file cabinet drawers, and reach overhead
• Ability to operate telephone
• Ability to operate a desktop or laptop computer
• Ability to lift up to 25 lbs.
• Ability to access and produce information from a computer
• Ability to understand written information

Working Conditions

Some work may be performed in outside inclement weather, and there may be some physical discomforts associated with changes in weather or discomfort with noise, rain, snow, dust, dirt, and similar.

Work Schedule / Location

Monday through Saturday / In-person at various jobsites throughout local area.

The Salvation Army reserves the right to reassign, review the job or to require that different or additional tasks be performed based on the organization’s need or when circumstances change. Qualified individuals must be able to perform the essential duties of the position with or without accommodation. A qualified person with a disability may request a modification or adjustment to the job or work environment in order meet the physical requirements of the position. The Salvation Army will attempt to satisfy requests as long as the accommodation needed is reasonable and no undue hardship would result.

Equal Employment Opportunity Employer. Minorities/Women/Veterans/People with Disabilities.