Kennel Supervisor

Forest Shadows Pet Resort; Magnolia (TX); On-site; USD 36,000 - 60,000; Full time

Job summary

Forest Shadows Pet Resort in Magnolia, TX is seeking a Kennel Supervisor to lead a dedicated team of animal care professionals. You will oversee daily kennel operations, ensure top-quality pet care, and provide exceptional service to pet owners.

The role requires 2+ years in kennel or animal care settings with prior supervisory experience preferred. You will work in a fast-paced environment emphasizing animal welfare, safety, and clean, organized records.

Qualifications

• 2+ years of experience in kennel, veterinary, or animal care facility setting.
• Supervisory or team lead experience preferred.
• Strong knowledge of animal behavior, basic health indicators, and safe handling techniques.

Responsibilities

• Supervise and coordinate daily kennel operations, ensuring the highest standard of pet care.
• Train, mentor, and schedule kennel staff to maintain efficient workflows and team performance.
• Monitor the health, behavior, and well-being of all boarded animals and escalate concerns as needed.
• Enforce sanitation and hygiene protocols including kennel cleaning, disinfecting, and waste management.
• Greet pet owners, manage check-ins and check-outs, and provide exceptional customer service.
• Maintain accurate records of animal care, feeding schedules, medications, and vaccinations.
• Ensure facility compliance with safety standards and animal welfare best practices.

Skills

Team leadership

Communication

Customer service

Animal behavior awareness

Job description

About the Role:

Forest Shadows Pet Resort in Magnolia, TX is looking for a passionate and experienced Kennel Supervisor to lead our dedicated team of animal care professionals. If you love animals and thrive in a fast-paced, hands-on environment, this is your chance to make a real difference in the lives of pets and their families every single day.

Responsibilities:

• Supervise and coordinate daily kennel operations, ensuring the highest standard of pet care
• Train, mentor, and schedule kennel staff to maintain efficient workflows and team performance
• Monitor the health, behavior, and well-being of all boarded animals and escalate concerns as needed
• Enforce sanitation and hygiene protocols including kennel cleaning, disinfecting, and waste management
• Greet pet owners, manage check-ins and check-outs, and provide exceptional customer service
• Maintain accurate records of animal care, feeding schedules, medications, and vaccinations
• Ensure facility compliance with safety standards and animal welfare best practices

Requirements:

• 2+ years of experience in a kennel, veterinary, or animal care facility setting
• Prior supervisory or team lead experience preferred
• Strong knowledge of animal behavior, basic health indicators, and safe handling techniques
• Ability to manage a team, delegate tasks, and resolve issues calmly and effectively
• Excellent communication and customer service skills
• Comfortable working with dogs and cats of all sizes, breeds, and temperaments
• Physical ability to stand for extended periods, lift up to 50 lbs, and work in an active outdoor/indoor environment

About Us:

Forest Shadows Pet Resort is Magnolia's premier destination for pet boarding, grooming, and daycare, built on a foundation of trust, compassion, and top-tier animal care. Pet owners in the community rely on us to treat their furry family members like our own. Our team enjoys a supportive, animal-loving workplace where every day brings the reward of making tails wag.