Kennel Operations Lead & Team Builder

JM Pet Resort & Veterinary Clinic; Brockton (MA); On-site; USD 55,000 - 70,000; Full time

Job summary

JM Pet Resort & Veterinary Clinic seeks a full‑time Kennel Manager to lead our kennel team, ensuring a safe and caring environment for all pets and staff. You will guide daily operations, train and coach associates, and uphold excellent customer service and animal welfare.

The ideal candidate has proven supervisory experience, strong leadership and organizational skills, and the ability to motivate a team while maintaining high standards of care and service.

Qualifications

• Minimum 2 years of kennel management experience.
• Proven leadership and organizational skills.
• Ability to motivate staff while maintaining animal care standards.

Responsibilities

• Lead shifts of 3-6 employees and delegate tasks.
• Maintain kennel operations and training manuals.
• Coach staff on leash handling and animal safety.
• Monitor facility condition and safety protocols.
• Prepare and deliver employee reviews and pay adjustments.

Skills

Management

Leadership

Communication

Team supervision

Education

High School Diploma

Associates Degree

Tools

HRIS/Staff scheduling

Job description

JM Pet Resort & Veterinary Clinic seeks a full‑time Kennel Manager to lead our kennel team, ensuring a safe and caring environment for all pets and staff. You will guide daily operations, train and coach associates, and uphold excellent customer service and animal welfare.

The ideal candidate has proven supervisory experience, strong leadership and organizational skills, and the ability to motivate a team while maintaining high standards of care and service.