Kennel Assistant

NVA General Practice; Chandler (AZ); On-site; USD 20,664 - 27,552; Full time

Benefits offered by this job

Health Care Plan

401k

Life Insurance

Short Term Disability

Paid Time Off

Discounted Veterinary Care

Employee Assistance Program

Job summary

Ocotillo Animal Clinic and Pet Resort in Chandler, AZ seeks a dedicated Boarding Technician to support daily kennel operations and pet care. You will assist with feeding, medication, and grooming, while ensuring safety and comfort for dogs and cats in a fast-paced setting.

You will work closely with veterinarians and veterinary staff, providing compassionate client service and accurate record-keeping using Avimark. This role offers opportunities for growth in a collaborative team environment.

Qualifications

• Previous animal handling experience preferred.
• Basic knowledge of animal behavior.
• Ability to work independently on assigned tasks.
• Possession of organizational skills.
• Strong verbal and written communication skills.
• Critical thinking – assess problems and solutions.

Responsibilities

• Take dogs outside for breaks and supervise playtimes.
• Clean and disinfect kennels, yards and equipment.
• Feed and medicate dogs/cats per schedule and instructions.
• Monitor health and report concerns to veterinary staff.
• Assist with restraint, bathing, grooming, and nail care.
• Manage check-in/check-out of boarding guests and reservations.
• Use Avimark to document and update client records.
• Maintain a positive, empathetic attitude with clients and pets.

Skills

Animal handling

Animal behavior

Independence

Organization

Communication

Critical thinking

Avimark

Tools

Avimark

Job description

Ocotillo Animal Clinic and Pet Resort is looking to add a quality team member. Our clinic is located in Chandler, Arizona. We are a full-service animal hospital providing veterinary care and boarding services to dogs and cats. We offer services such as wellness vaccines, sick exams, surgical services, x-rays, ultra sound, grooming, overnight boarding and daycare services.

Here at Ocotillo Animal Clinic and Pet Resort our team is committed to providing each client and pet with incredible veterinary services. We strive for a good culture for our employees. If you are a passionate and caring team player please apply today! We are looking for a positive team member for this fast paced position, who can multitask, but at the same time give excellent animal care.

As a Boarding Technician, You Will

• Take dogs outside for breaks multiple times a day and take to playtimes
• Clean and disinfect kennels, yards, hallways and equipment
• Feed and medicate dogs and cats according to schedule and instructions
• Monitor for any signs of illness or injury and report to the veterinary side
• Control and restrain animals as needed
• Bathe, brush, and trim nails as needed
• Check-in and check-out clients from boarding stay
• Schedule boarding reservations
• Utilize phone skills to make calls to schedule reservations and provide updates to clients as well as to get records from other clinics.
• Prioritize multiple tasks in a calm, organized manner
• Use Avimark to add documentation and update client records
• Maintain a positive attitude in all interactions with clients, pets and other teammates.
• Demonstrate ability to show empathy toward clients and treat pets with compassion and respect.

Qualifications

• Previous animal handling experience preferred
• Basic knowledge of animal behavior
• Ability to work independently on assigned tasks as well as to accept direction on given assignments.
• Possession of organizational skills.
• Critical thinking – Understanding logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
• Must possess strong verbal and written communication skills, good judgment and ability to manage stressful situations.

Benefits

• Health Care Plan (Medical, Dental & Vision)
• Retirement Plan (401k)
• Life Insurance (Basic, Voluntary & AD&D)
• Short Term Disability
• Paid Time Off - for eligible positions only
• Discounted Veterinary Care
• EAP (Employee Assistance Program)
• A large network of over 2,000 veterinary professionals who all share common interest in promoting a collaborative working environment and individual career growth
• Opportunity to make an impact in your community!