Kendall Central Oregon Service Manager

Cadillac; Bend (OR); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Relocation packages

Bonus opportunities

Paid time off

Medical, Dental, Vision insurance

Life insurance

Job summary

Kendall Auto Group is seeking a Service Manager to lead a fast-paced Central Oregon service department. You will supervise staff, manage expenses, and align shop operations with manufacturer requirements while delivering excellent customer service.

Qualified candidates bring 2+ years in a large shop or dealership, prior management experience, and a track record of improving CSI. The role involves evenings and weekends, with potential travel and a focus on department growth and safety.

Qualifications

• 2+ years in a large shop or dealership setting with prior management experience.
• Demonstrated ability to improve CSI and expand department growth.
• Ability to supervise staff, manage expenses, and ensure warranty processes.

Responsibilities

• Plan, organize and control service department operations to meet goals.
• Supervise employees and ensure adherence to policies and procedures.
• Review and control operational expenses and billing/collections.
• Develop and review department marketing efforts and CSI initiatives.
• Maintain safety and loss control standards and drive shop productivity.

Skills

Leadership

CSI focus

Dealership experience

Budget management

Job description

# Kendall Central Oregon Service ManagerAPPLY NOW##### Job typeFull Time##### Location2100 NE 3rd St. Bend, OR 97701### Full Job DescriptionKendall Auto Group is one of the largest family owned and operated dealers in the Pacific Northwest and premier employer in Central Oregon. We are looking for a Service Manager to join our customer centric Service team. Our Service Departments are all fast-paced environments serving clients throughout the community.Some of the benefits of working with Kendall are: • Competitive pay plan • Relocation packages • Monthly and yearly bonus opportunities • Support from multiple dealerships, Service Managers, and local Service Director • Competitive paid time off • Quarterly fixed ops meetings company wide • Career path development opportunities • Large loyal customer base • Experienced and Loyal service advisors • Clean and safe shops • Medical, Dental and Vision insurance • Paid Life insurance • 401(k) plan w/ Fidelity • Accident and Illness supplemental plansThis is not an entry level position. Qualified candidates will have 2+ years work experience in a large shop or dealership setting including previous management experience. The required schedule will include evenings and weekends; extended work hours will often be required without advanced notice.As Service Manager, you will plan, organize and control service department operations to meet dealership goals and manufacturer requirements which will include, supervise department employees, ensure company policy and procedures are followed, review and control operational expenses, and resolve customer concerns. You will be working directly with service department staff to ensure shop productivity and department growth. Additionally, you will ensure proper warranty procedures, billing and collections, and develop, supervise, and review marketing efforts for the department.Successful candidate will have the required experience, a history of superior CSI, the proven ability to expand department sales, commitment to department safety and loss control, and the ability to motivate staff and assist with all department processes. A valid driver license and good driving record is required.Work is primarily performed indoors with some exposure to the outdoors; indoors work spending the majority of shift working on PCs and using telephone systems. Occasional travel to out-of-town events required. Carrying and lifting occasionally required up to 20lbs.Join Kendall Auto Group and START SOMETHING GREAT!#### RequirementsThis is not an entry level position. Qualified candidates will have 2+ years work experience in a large shop or dealership setting including previous management experience. The required schedule will include evenings and weekends; extended work hours will often be required without advanced notice.APPLY NOW