Kayak Attendant

Leroy Springs & Co.; Fort Mill (SC); On-site; USD 16,531 - 22,041; Full time

Job summary

Leroy Springs & Co. invites applicants for the Kayak Attendant role to support weekend and holiday kayak rentals. The position involves helping guests safely gear up, assist with in/out of kayaks, and manage guest check-in while keeping equipment in good condition.

No prior kayak experience is required, but a friendly approach and comfort around water are essential. Training and future opportunities in Outdoor Programs are provided.

Qualifications

• Excellent customer service and ability to deliver exceptional experience.
• Above average public relations and interpersonal skills; professional with diverse guests.
• Maintain high safety and quality standards across programming areas.
• Must be comfortable around water.
• Capable of teaching participants with varying outdoor experience.

Responsibilities

• Assist guests wearing a properly fitted PFD and help in/out of a kayak; provide basic paddling guidance.
• Participate in water rescue training and assist in removing a person from the water if needed.
• Enforce waterfront rules and regulations for participants, members and guests.
• Care for equipment, store properly, and report repairs needed.
• Attend scheduled staff meetings and trainings.
• Adhere to company policies and standards.
• Potential to earn extra hours in Outdoor Programs.
• Other duties as assigned.

Skills

Customer service

Public relations

Communication

Safety awareness

Water comfort

Teaching outdoors

Education

First aid/CPR & lifeguard certs

Job description

The Kayak Attendant operates kayak rentals on the weekends and holidays. Must have excellent people skills and be comfortable in and around water. Kayak attendants will help guests get outfitted safely for kayaking and help guests in and out of their kayaks. The attendant will also handle guest check‑in and care for equipment. Previous kayak experience is not required but is preferred.

The 2026 Kayak Rental season will start on April 17th and conclude on September 27th. Training will take place prior to the start of the season and be scheduled based on staff availability.

KEY FUNCTIONS

• Assist guests in wearing an appropriately fitted PFD, getting in/out of a kayak and giving basic paddling advice (training provided)
• Must participate in water rescue training; comfortable executing maneuvers to help get a person out of the water
• Communicates and enforces waterfront rules and regulations to participants, members, and guests.
• Cares diligently for the equipment, making sure it is put away tidily and carefully and reports any repairs needed
• Attends scheduled staff meetings and trainings
• Adheres to all company policies, procedures and standards set by the company
• Other opportunities may arise to earn extra hours in the Outdoor Programs department
• Other duties as assigned

THE LSC WAY

Our culture is a top priority. As part of our commitment to culture, we have written a number of ‘Fundamentals’ called The LSC Way that are traits we value in our daily activities. The fundamentals that are critically important to this position are:

• Be Vigilant About Safety
• Deliver Legendary Service
• Take Pride in Our Appearance
• Communicate to be Understood
• Contribute to Profit

KNOWLEDGE, SKILLS and ABILITIES

• Excellent customer service skills with ability to deliver exceptional customer experience
• Above average public relations skills, effective interpersonal and communication skills; ability to work with a wide variety of people (staff, members, visiting guests) and circumstances in a professional manner
• Ability to maintain a high standard of safety and quality throughout all programming areas
• Must be comfortable around water
• Must be comfortable teaching people who have varying levels of experience in different outdoor activities

MINIMUM QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Must be at least 16 years of age
• First aid/CPR and lifeguard certifications preferred, will train
• Must be available weekends and holidays
• Must participate in water rescue training; comfortable executing maneuvers to help get a person out of the water
• Strong swimming skills are encouraged but not required

REPORTING TO THIS POSITION

No supervisory responsibilities

PHYSICAL REQUIREMENTS

Must be able to exert up to fifty pounds of force occasionally and/or a negligible amount of force to lift, carry, push, pull or otherwise move objects when needed. Must be able to lift a kayak to chest height and place on rack. Physical demands are mostly on foot; must be able to remain on feet for extended periods. Must be able to work outdoors in variable weather conditions.