Kalia Theater (new Waikiki Luau site under construction) Server

Highgate; Honolulu (HI); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

401(k) Matching

Paid Holidays

Paid Vacation

Paid Sick Leave

EAP

Tuition Reimbursement

Leave Benefits

Job summary

Highgate Hotels in Hawaii is seeking a Server at Kalia Theatre to set up and serve food and beverages at all functions, following hotel standards. This role supports guests with attentive, friendly service in a dynamic hospitality environment.

You will read Event Orders, know menus, handle guest requests, maintain tables and storerooms, and collaborate with management to resolve issues. Flexible hours and physical effort are required, with opportunities to grow in a leading real estate and

Qualifications

• High School diploma or equivalent preferred.
• Flexible and long hours sometimes required.
• Must be able to multitask and prioritize departmental functions to meet deadlines.
• Must be effective at listening to, understanding, and clarifying concerns.

Responsibilities

• Perform preparatory tasks and side work duties to ensure that guests are served promptly and efficiently.
• Know how to read the Event Order (EO) and be familiar with the menu of the function.
• Serve guests according to the hotel’s standards in a friendly, courteous, and professional manner.
• Respond to guest problems, complaints, and accidents; communicate to management if necessary.
• Set all tables according to hotel standards.
• Maintain the banquet storeroom in a neat and orderly manner, stocked with supplies necessary for service functions.
• Clean-up banquet space after the function and store/re-stock equipment.
• Prepare restaurant/room according to EO and menus.
• Follow money handling procedures when serving guests.
• Know menu items for each function and give accurate descriptions.
• Ensure overall guest satisfaction.
• Perform other duties as requested by management.

Education

High School diploma or equivalent

Job description

Compensation Type

Hourly

Highgate Hotels

Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands.www.highgate.com

Overview

The Server at Kalia Theatre is responsible for the set‑up and serving of food and beverages to guests at all functions, according to the hotel standards.

Responsibilities

• Perform preparatory tasks and side work duties to ensure that guests are served promptly and efficiently.
• Know how to read the Event Order (EO) and be familiar with the menu of the assigned function.
• Served guests according to the hotel’s standards in a friendly, courteous, and professional manner.
• Respond to guest problems, complaints, and accidents. Communicate to management, if necessary.
• Set all tables according to hotel standards.
• Maintain the restaurant/banquet storeroom in a neat and orderly manner, stocked with any and all appropriate supplies necessary for food service functions.
• Clean‑up banquet space after the completion of the function and ensure that all equipment and supplies are stored and re‑stocked properly.
• Prepare restaurant/room according to EO and the various meal functions.
• Follow all money handling procedures when serving the guest.
• Know the menu items for each function served and able to give accurate descriptions.
• Ensure overall guest satisfaction.
• Perform other duties as requested by management.

Qualifications

• High School diploma or equivalent and/or experience in hotel or a related field preferred.
• Flexible and long hours sometimes required.
• Medium work - Exerting up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
• Ability to stand during entire shift.
• Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
• Must be able to multitask and prioritize departmental functions to meet deadlines.
• Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.
• Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.
• Must be able to show initiative, including anticipating guest or operational needs.

Benefits

Highgate offers the following benefits package for this position:

• Medical insurance, dental insurance, vision insurance, life insurance, short-term and long-term disability insurance
• 401(k) Retirement Plan with employer matching contributions
• Paid holidays
• Paid vacation
• Paid sick leave (provided in accordance with applicable law)
• Employee assistance program (EAP)
• Tuition reimbursement
• Paid jury duty leave, personal leave, medical leave, and military leave in accordance with applicable law

Please click here for additional benefit details for the states of Washington, Colorado, and California.

Posting Date

This job opening was posted on October 20, 2026 and will remain open for at least 60 days.