Justice-Driven Office Assistant (Part-Time)

NYC Criminal Justice Agency; New York (NY); On-site; CAD 55,000 - 66,000; Part time

Job summary

NYC Criminal Justice Agency (CJA) is seeking an Office Assistant to greet clients, answer calls, and support day-to-day office operations in a fast-paced environment. You will maintain confidentiality, manage supplies, and assist the interdisciplinary team with programmatic tasks.

The role emphasizes trauma-informed, client-centered communication and adherence to HIPAA. Two years of office experience and a high school diploma are required; prior nonprofit or mental health exposure is preferred.

Qualifications

• Two years of experience working in an office environment (administrative assistant/office clerk).
• High school diploma or equivalent required.
• Bilingual language skills preferred, with a specific preference for Spanish, Mandarin, Korean and French-Creole speaking applicants.
• Experience in a mental health clinic, legal office, or nonprofit organization preferred.
• Familiarity with Alternative to Detention (ATD) and/or ATI programs and the criminal justice system preferred.
• OSHA 10 Certification preferred.
• Shift/Hours: Part Time position (21 hours); Monday 9AM-5PM, Tuesday 12PM-8PM, Wednesday 12PM-8PM.

Responsibilities

• Greets those entering the office and directs visitors to the appropriate location.
• Answers the phone and transfers calls or relays information with confidentiality.
• Screens staff, clients and visitors and enforces COVID protocols.
• Oversees day-to-day office operations and handles office supplies and equipment upkeep.
• Manages inventory for MetroCard, program snacks and client incentives; reconciles fiscal logs.
• Maintains relationships with vendors and coordinates deliveries and repairs.

Skills

Office administration

Communication

Trauma‑informed communication

Time management

Education

High school diploma or equivalent

Tools

Microsoft Excel

Microsoft Outlook

Job description

NYC Criminal Justice Agency (CJA) is seeking an Office Assistant to greet clients, answer calls, and support day-to-day office operations in a fast-paced environment. You will maintain confidentiality, manage supplies, and assist the interdisciplinary team with programmatic tasks.

The role emphasizes trauma-informed, client-centered communication and adherence to HIPAA. Two years of office experience and a high school diploma are required; prior nonprofit or mental health exposure is preferred.