Jury Administrative Support Specialist

Spokane County; United States; On-site; USD 44,000 - 61,000; Full time

Benefits offered by this job

Healthcare benefits

Vacation time

Retirement plan

Job summary

Spokane County is seeking a Jury Staff Assistant to join the Jury Management Department, supporting juror intake, qualification, orientation, and payment processes. You will be the primary contact for jurors and liaise with judges, attorneys, and staff to ensure smooth jury operations in Spokane Superior, District and Municipal Courts.

The role involves handling inquiries via phone, email, and in person, processing questionnaires, and coordinating daily jury panel movement, with emphasis on

Qualifications

• High School Diploma or GED is required.
• 3 years of general office or related experience preferred.
• Strong communication and data-entry skills required.

Responsibilities

• Answer incoming calls and direct to the correct person.
• Process and file clerical documents and records.
• Respond to public inquiries with accurate information and tact.
• Prepare and distribute reports and minutes as needed.
• Assist with juror check-in and voir dire coordination.

Skills

Excellent communication

Customer service

Data entry

Education

High School Diploma or GED

Tools

Microsoft Word

Microsoft Excel

Job description

Employee Type: Regular

Department: Superior Court

Salary: $43,804.80 - $61,360.00 Annually / $3,650.40 - $5,113.33 Monthly / $21.06 - $29.50 Hourly

Scheduled Weekly Hours: 40

Overtime Eligible: Yes

Job Posting Date Range: 09/22/2026 - Until Filled

Job Summary

The Jury Management Department consists of two employees – a Jury Management Coordinator and the Jury Staff Assistant. The department manages juror needs for Spokane Superior, District and Municipal Courts. This position serves as a vital part of the judicial system by providing essential administrative and operational support to the Jury Management Department. This position functions as the primary point of contact for both prospective and active jurors, ensuring the smooth execution of all processes related to juror summoning, qualification, orientation, and payment. The Jury Staff Assistant processes returned qualification questionnaires, evaluates requests for excusal or postponement, and updates all relevant information within the Court’s Jury Management System. The role requires responding to a high volume of inquiries via phone, email, and in‑person visits, as well as assisting with juror check‑in and registration on reporting days. The Jury Staff Assistant delivers clear and concise presentations on jury service, court procedures, and expectations, and coordinates the daily logistics of jury panels by assigning jurors to specific courtrooms and managing their movement throughout the courthouse. They prepare documentation for jurors’ employers, liaise with judges, attorneys, and courtroom staff to ensure timely delivery of panels for voir dire, and prepare and secure all necessary documentation for impaneled juries while maintaining confidentiality and accuracy. The Jury Staff Assistant is also responsible for resolving juror concerns with empathy and tact, escalating complex situations to the Jury Manager when necessary.

General Purpose

This position performs a variety of basic and routine clerical duties such as keyboarding or typing forms, letters, record entries, and other material, answers telephones, processes documents and records, extracts and compiles records or data, responds to inquiries concerning services and procedures, maintains and monitors established record keeping, collects and receipts fees, filing, and data base systems in support of office or unit operations. The position allocated to this class differs from the Administrative Support Specialist 1 classification by the routine nature of the clerical duties. Duties are recurring and accomplished by following established work methods or procedures. Within established guidelines, independently organizes, prioritizes and initiates work activities. Decision making authority (discretion) is limited to choice of appropriate methods or procedures. Guidance is provided in new or unusual situations. Deviation from established methods, procedures, or guidelines requires approval. Work is periodically reviewed to verify compliance with policies, procedures and standards.

Required Documents

Applications that do not include all required documents may not be considered.

• Resume
• Cover Letter

ESSENTIAL JOB FUNCTIONS

• Answers incoming calls; takes messages as appropriate; directs caller to correct individual.
• Receives and resolves or refers citizen complaints to appropriate authorities.
• Types legal documents, letters, narrative and statistical reports, minutes, agendas, contracts, bids, etc. using typewriter or word processing program.
• Proofreads and corrects drafts for grammar, punctuation, spelling, and format.
• Takes dictation and/or transcribes from tapes and answers correspondence.
• Compiles data based on research techniques and on statistical compilations which require an understanding of department programs, policies and procedures.
• Drafts financial, statistical, narrative, and/or other reports as requested.
• Follows up on actions of a court, committee, board, etc. to ensure that decisions are implemented, documents are prepared and appropriate parties notified.
• Resolves errors by researching causes and/or remedies which may require contacting the public, vendors or public and private agencies, groups or individuals.
• Maintains filing systems by deleting, purging and destroying records in accordance with established procedures.
• Takes and transcribes minutes and/or records hearings and meetings; prepares and distributes follow up materials.
• Receives work from various sources and reviews and/or processes it for administrative use.
• Organizes, prioritizes and coordinates production into a usable form for management’s analysis, review and/or release.
• Provides the public or other clients with information and/or policy and procedure guidelines regarding a wide variety of issues requiring the highest degree of tact, judgment and confidentiality.
• Responds to public inquiries in a courteous manner; answers inquiries in person and in written correspondence.
• Reviews for completeness, accuracy or eligibility a variety of routine documents such as correspondence, application or claim forms, agreements and permits.
• Schedules appointments, meetings, interviews, and/or rooms; makes travel or event arrangements; handles conference or event registrations.
• Processes and/or enters data or information in computer system; computes fees and issues relevant forms within statutory or office policy limitations; receives and issues receipts for payments for licenses, permits, services, etc.
• Records documents; prepares documents for recording identifying and logging key items for document recall; logs and tracks submitted and returned documents.
• Prepares payment invoices, performs data entry and generates payment vouchers; reconciles statements and vendor invoices.
• Performs payroll duties such as time and wage computation and leave accrual and usage; prepares personnel action forms; orders departmental and office supplies; prepares vouchers and makes purchases.
• Maintains stockroom including ordering, restocking inventory, bookkeeping, and bill paying.
• Prepares legal mailings/certifications as required by state and local laws; prepares letters and supporting documents for Board, Committee, or Hearing Body agenda items; arranges for meetings, conferences and hearings.
• May assign, instruct and check the work of others on a regular and on-going basis.
• In addition to the duties listed, individuals in this classification may also perform the duties of the lower level Admin. Support Specialist classification series.
• Performs other related duties as required/assigned.
• Purchasing Manages vendor/supplier registration and updates.
• Process Accounts Payable and Accounts Receivable transactions.
• Assist in the management of supplier accounts.

Education and Experience Requirements

High School Diploma or GED equivalent. Three (3) years of general office or related specialty work experience. May substitute coursework or training in office practices, secretarial science or other related areas for up to two (2) years of the required work experience.

Knowledge, Skills, and Abilities

• Knowledge of grammar, spelling and punctuation.
• Knowledge of file maintenance techniques.
• Knowledge of customer service techniques.
• Knowledge of terminology, and basic procedures in area of assignment.
• Knowledge of phone etiquette.
• Knowledge of modern office practices and procedures.
• Skilled in communicating effectively both orally and in writing, sufficient to exchange or convey information and to give and receive work direction.
• Skilled in establishing and maintaining effective working relationships with co-workers, supervisors, officials and the general public.
• Skilled in creating and maintaining filing systems.
• Skilled in answering phones and greeting visitors.
• Skilled in applying customer service techniques.
• Skilled in preparing technical reports.
• Skilled in performing basic mathematical calculations.
• Skilled in using office equipment such as phones, copiers, calculators and fax machines.
• Skilled in using computer and related software applications.
• Skilled in advanced word processing.
• Ability to handle interruptions efficiently and effectively.
• Ability to assign and check the work of others.
• Ability to research and prepare technical reports.
• Ability to follow work direction.
• Ability to be detail-oriented.
• Ability to work in an environment that requires a high degree of accuracy.

Behavioral Standards

All County employees are responsible for contributing to a safe and positive work environment, actively demonstrating the County values in their daily work and interactions: Respect: Appreciating and valuing customers, other County employees and County leadership by showing courtesy, friendliness and fairness. Communicating in a productive and professional manner. Accountability: Honoring and delivering on commitments by taking responsibility for personal actions and results; being a responsible steward of public resources and the trust County residents have placed in each of us. Integrity: Modelling transparent and ethical behavior and demonstrating it with honest and trustworthy behaviors and actions; leading by example and performing work to the highest standards. Innovation: Striving for excellence by actively pursuing opportunities for new and improved methods, procedures or technologies; fostering an environment of engagement and empowerment and embracing continuous improvement.

Working Conditions

The work environment is primarily inside, where the noise and temperature levels are moderate. To perform this job successfully, an individual must be able to perform the essential job functions satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the primary job functions herein described. As every duty associated with this position may not be described herein, employees may be required to perform duties not specifically spelled out in the job description, but which may reasonably be considered incidental in the performing of their duties as though they were included in this job description.

Total Compensation

$56,070 - $78,541 Annually Total compensation is an estimate based upon base compensation, median retirement fund contributions, and current employer-paid health and related benefit contribution rates (including medical, dental, life insurance, long term disability, and leave). The actual total will vary depending upon each employee's enrollment choices.

Benefits

Spokane County offers competitive salaries and benefits packages, including healthcare, vacation time, and retirement and pension plans that provide long-term financial security for employees.

Community Impact: Many people find fulfillment in public service, knowing their work has a positive impact on the lives of Spokane County residents. Whether through public safety, infrastructure projects, or social services, employees can make a meaningful difference in residents' lives while contributing to the overall well-being and development of the community.

Diverse Job Opportunities: Spokane County employs a diverse workforce, offering positions in fields such as law enforcement, social services, animal control, parks and recreation, administration, and more. This diversity allows for many employment opportunities for individuals with different backgrounds and skill sets.

Job Stability and Benefits: Spokane County offers competitive salaries and benefits packages, including healthcare, vacation time, and retirement and pension plans that provide long-term financial security for employees.

Career Growth: There are various opportunities for career advancement within Spokane County. We invest in employee training and professional development, enhancing employees' skills and qualifications.

Work-Life Balance: We emphasize work-life balance, with reasonable work hours and policies that support employee well-being. If you’re seeking stability and a predictable schedule, you’re in the right place!

Inclusive Workplace Culture: Spokane County aims to foster an inclusive and supportive workplace culture, promoting diversity, equity, and inclusion among its employees.

Spokane boasts: Natural Beauty: Spokane is surrounded by stunning natural landscapes, including rivers, lakes, and nearby mountains. Outdoor enthusiasts can enjoy activities such as hiking, skiing, and boating. From golf course to parks and trails along the Spokane River, there's something for everyone who enjoys the outdoors.

Affordable Living: Compared to many other cities on the West Coast, Spokane has a relatively low cost of living. Housing prices are more affordable, making it easier to buy a home or rent.

Four Seasons: Spokane experiences all four seasons distinctly. Summers are warm and dry, while winters bring snowfall, making it ideal for those who enjoy seasonal variety.

Cultural Scene: The city has a vibrant cultural scene with numerous art galleries, theaters, and music venues. Events such as the Spokane Symphony and First Friday art walks contribute to the city's cultural richness.

Community Feel: Spokane is known for its friendly and welcoming community. It has a strong sense of local pride and community involvement.

Educational Opportunities: The city is home to several universities and colleges, providing educational and cultural opportunities. This includes Gonzaga University, Washington State University Spokane, Whitworth University, and Eastern Washington University.

Healthcare Facilities: Spokane boasts excellent healthcare facilities, including Providence Sacred Heart Medical Center and Deaconess Hospital, ensuring residents have access to quality medical care.

Family-Friendly: With good schools, safe neighborhoods, and numerous family‑oriented activities, Spokane is a great place to raise a family.

Central Location: Spokane's location in eastern Washington makes it a hub for travel throughout the Pacific Northwest. It's close to other major cities like Seattle and Portland, as well as outdoor destinations like national parks and recreation areas. Overall, Spokane offers a balanced lifestyle with a mix of outdoor adventure, cultural amenities, and community spirit, making it a desirable place to live and work!