Detention Services Technical Assistant 2 (OPEN & PROMOTIONAL)

Spokane County; Washington; On-site; USD 44,000 - 61,000; Full time

Job summary

Spokane County Detention Services is hiring a clerk to perform various technical and clerical duties, including inmate file management, cash handling, and complex data entry. The role emphasizes accuracy, confidentiality, and timely processing of documents in a busy corrections environment.

The position requires a high school diploma or GED and at least two years of relevant steady work, with background checks and English literacy.

Qualifications

• High School Diploma or GED required; 2 years of full-time responsible work experience.
• Background check required; United States citizen or lawful permanent resident who can read/write English.
• Proficiency with keyboarding, data entry, and general office practices.

Responsibilities

• Maintains confidentiality of all information.
• Creates, updates, and maintains inmate-related records.
• Answers multi-line phones and handles public inquiries.

Skills

Microsoft Office

Data entry

Keyboarding 45 wpm

Multi-tasking

Law enforcement terminals

Education

High School Diploma or GED

Tools

Offender database

Microsoft Office

Law enforcement terminals

Job description

Note: Current Employees must use the Workday Dashboard career section to apply for this position.

Employee Type: Regular Department: Detention Services Salary: $43,534.40 - $60,632.00 Annually / $3,627.87 - $5,052.67 Monthly / $20.93 - $29.15 Hourly Scheduled Weekly Hours: 40 Overtime Eligibile: Yes Job Posting Date Range: 08/19/2026 - Until Filled

Job Summary

WHO MAY APPLY: This recruitment is open to all applicants meeting the minimum requirements. Priority consideration will be given to Spokane County employees in a position covered by the 1553 Collective Bargaining Agreement (CBA) submitting applications prior to 8/25/26. First consideration will be given to applicants working in Detention Services in a position covered by the 1553 CBA; second consideration given to County-wide applicants in a position covered by the 1553 CBA; third consideration given to all other applicants, including the public. This position performs and takes responsibility for various technical and/or clerical duties in a unit of a corrections department using various computer programs and/or operating technical equipment. Performs and accountable for general responsibilities inherent to properly maintaining the office of the unit where assigned. Performs lower-level accounting work including jail inmate monies; handles receptionist duties which includes answering multi-line phones and direct contact with the public. Positions in this class may function as the only or principle clerical support personnel in an office; must have the ability to relieve technical and/or administrative superiors of routine office and/or technical responsibilities. Positions in this class may work as part of a team; must have the ability to establish and maintain good working relationships. They are expected to be responsible for the flow and completion of assigned work for a section within general guidelines, and with full occupational levels of skill and accuracy. Incumbents must be able to use independent judgment in the application and/or choice of procedures and in determining the priority of their workload. Work is subject to cross-checking and/or general review.

Job Description

The following documents are required to be submitted with your application. Applications that do not include all required documents may not be considered:

• Resume
• Cover Letter

ESSENTIAL JOB FUNCTIONS

Maintains confidentiality of all information in Spokane County Detention Services records and files.

Creates, updates, and maintains all specialized records, and files including inmate files.

Answers multi-line phones; handles public inquires and/or counter work as required.

Prepares and/or types correspondence, reports, legal forms, documents, memorandums and directives.

Proofreads all work to ensure accuracy of grammar, spelling, etc. and makes corrections as necessary.

Receives and completes incarceration inquiry forms from DSHS/Social Security on current/former inmates.

Corresponds with Judicial and Law Enforcement agencies regarding inmate transport.

Coordinates with the following regarding the transport of inmates to court and/or other facilities: Detention Services, Law Enforcement agencies, and the Courts.

Receives, reviews, and sets appointments for outgoing electronic home monitoring cases.

Creates, monitors, and updates work release rosters as required.

As needed, orders and maintains supplies and inventories items.

Uses various computer programs; records, searches, prints, corrects, and uses programs to create spreadsheets and new forms and/or files as needed.

Uses specialized programs, such as Offender database, as well Microsoft Office software and the Internet.

Handles the cash accounting system, which may include accepting bond monies, maintaining the daily record of various money accounts, serving as cashier for money transactions, balancing accounts, and preparing deposit slips.

Maintains cash account record of inmates.

Accepts and monitors release checks & debit cards for inmate pick-up; verifying identity before releasing said checks.

Collects, sorts and inspects incoming inmate mail.

Collects and routes employee and/ or office incoming mail.

Processes outgoing mail, including inmate mail and makes necessary charges to their accounts as required.

Performs releasing procedures for inmates, which includes data entry into the computer system; coordinates active and inactive inmate files; and updates and maintains inmate records.

Cross-trains and covers the duties of other Detention units.

Participates in lower-level accounting work; may prepare or assist in preparing invoices and vouchers.

Performs other related duties as assigned.

EDUCATION AND EXPERIENCE REQUIREMENTS

High School Diploma or GED equivalent. Two (2) years of full-time responsible work. May substitute up to one (1) year of additional education in office practices, secretarial science or related coursework for up to one (1) of the required experience. Must be able to pass a background check. United States citizen or lawful permanent resident who can read and write the English language, required.

KNOWLEDGE, SKILLS, AND ABILITIES

Knowledge of modern office practices, procedures and equipment. Knowledge of keyboarding, word processing, and general office practices including filing, indexing, cross-referencing methods. Knowledge of simple accounting. Knowledge of legal terminology and procedures, business English, punctuation and rules of grammar. Knowledge of basic computer programs, files, sort/merge requirements, and spreadsheet possibilities. Knowledge of Microsoft Office software. Skilled in communicating effectively both orally and in writing, sufficient to exchange or convey information and to give and receive work direction. Skilled in establishing and maintaining effective working relationships with co-workers, supervisors, officials and the general public. Skilled in modern office practices, procedures and equipment. Skilled in keyboarding, word processing, and general office practices including filing, indexing, cross-referencing methods. Skilled in simple accounting. Skilled in legal terminology and procedures, business English, punctuation and rules of grammar. Skilled in basic computer programs, files, sort/merge requirements, and spreadsheet possibilities. Ability to learn and operate various computer programs. Ability to design formats to present necessary information in an understandable form. Ability to keyboard accurately at a minimum of 45 words per minute. Ability to complete all requirements of the assigned position with a high degree of accuracy. Ability to learn to use the law enforcement terminals. Ability to learn and retain complex policies and procedures. Ability to make mathematical computations with speed and accuracy using ten-key machine by touch. Ability to multi-task in a fast-paced environment. Ability to adjust to flexible deadlines.

BEHAVIORAL STANDARDS

All County employees are responsible for contributing to a safe and positive work environment, actively demonstrating the County values in their daily work and interactions: Respect: Appreciating and valuing customers, other County employees and County leadership by showing courtesy, friendliness and fairness. Communicating in a productive and professional manner. Accountability: Honoring and delivering on commitments by taking responsibility for personal actions and results; being a responsible steward of public resources and the trust County residents have placed in each of us. Integrity: Modelling transparent and ethical behavior and demonstrating it with honest and trustworthy behaviors and actions; leading by example and performing work to the highest standards. Innovation: Striving for excellence by actively pursuing opportunities for new and improved methods, procedures or technologies; fostering an environment of engagement and empowerment and embracing continuous improvement.

WORKING CONDITIONS

The work environment is primarily inside, where the noise and temperature levels are moderate. To perform this job successfully, an individual must be able to perform the essential job functions satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the primary job functions herein described. As every duty associated with this position may not be described herein, employees may be required to perform duties not specifically spelled out in the job description, but which may reasonably be considered incidental in the performing of their duties as though they were included in this job description.

Total Compensation

Total Compensation: $55,724 - $77,609 Annually Total compensation is an estimate based upon base compensation, median retirement fund contributions, and current employer-paid health and related benefit contribution rates (including medical, dental, life insurance, long term disability, and leave). The actual total will vary depending on each employee's enrollment choices.

Spokane County Benefits: Benefits | Spokane County, WA

Here are just a few reasons:

Community Impact: Many people find fulfillment in public service, knowing their work has a positive impact on the lives of Spokane County residents. Whether through public safety, infrastructure projects, or social services, employees can make a meaningful difference in residents' lives while contributing to the overall well‑being and development of the community. Diverse Job Opportunities: Spokane County employs a diverse workforce, offering positions in fields such as law enforcement, social services, animal control, parks and recreation, administration, and more. This diversity allows for many employment opportunities for individuals with different backgrounds and skill sets. Job Stability and Benefits: Spokane County offers competitive salaries and benefits packages, including healthcare, vacation time, and retirement and pension plans that provide long-term financial security for employees. Career Growth: There are various opportunities for career advancement within Spokane County. We invest in employee training and professional development, enhancing employees' skills and qualifications. Work-Life Balance: We emphasize work-life balance, with reasonable work hours and policies that support employee well-being. If you’re seeking stability and a predictable schedule, you’re in the right place! Inclusive Workplace Culture: Spokane County aims to foster an inclusive and supportive workplace culture, promoting diversity, equity, and inclusion among its employees. Spokane boasts: Natural Beauty: Spokane is surrounded by stunning natural landscapes, including rivers, lakes, and nearby mountains. Outdoor enthusiasts can enjoy activities such as hiking, skiing, and boating. From golf course to parks and trails along the Spokane River, there's something for everyone who enjoys the outdoors. Affordable Living: Compared to many other cities on the West Coast, Spokane has a relatively low cost of living. Housing prices are more affordable, making it easier to buy a home or rent. Four Seasons: Spokane experiences all four seasons distinctly. Summers are warm and dry, while winters bring snowfall, making it ideal for those who enjoy seasonal variety. Cultural Scene: The city has a vibrant cultural scene with numerous art galleries, theaters, and music venues. Events such as the Spokane Symphony and First Friday art walks contribute to the city’s cultural richness. Community Feel: Spokane is known for its friendly and welcoming community. It has a strong sense of local pride and community involvement. Educational Opportunities: The city is home to several universities and colleges, providing educational and cultural opportunities. This includes Gonzaga University, Washington State University Spokane, Whitworth University, and Eastern Washington University. Healthcare Facilities: Spokane boasts excellent healthcare facilities, including Providence Sacred Heart Medical Center and Deaconess Hospital, ensuring residents have access to quality medical care. Family-Friendly: With good schools, safe neighborhoods, and numerous family-oriented activities, Spokane is a great place to raise a family. Central Location: Spokane's location in eastern Washington makes it a hub for travel throughout the Pacific Northwest. It's close to other major cities like Seattle and Portland, as well as outdoor destinations like national parks and recreation areas. Overall, Spokane offers a balanced lifestyle with a mix of outdoor adventure, cultural amenities, and community spirit, making it a desirable place to live and work! Click to learn more about our extensive benefits package.