Junior Video Teleconference Technician - AV/VC Support

Chenega Defense & Aerospace Solutions; Washington (District of Columbia); On-site; USD 38,572 - 52,348; Full time

Job summary

Chenega MIOS in Washington, DC is seeking a junior Video Teleconference Technician to support SSP AV/VTC equipment and peripherals. The role includes setup of administrator and service accounts for VTC devices and maintaining deployments across government networks.

The position requires an associates degree with 1+ years of experience or a high school diploma with 3+ years, plus CompTIA A+/Network+/Security+ and a secret clearance. On-site work and strong problem-solving skills are essential.

Qualifications

• Associates degree or higher with 1+ years experience
• High School Diploma or GED with 3+ years experience
• CompTIA Certification A+, Network+ or Security+ Cisco/Tandberg technician training
• Secret clearance required

Responsibilities

• Set up administrator and service accounts for SSP network desktop and conference room VTC devices
• Update and maintain AV/VTC deployments with approved hardware and software
• Ensure STIG compliance on all SSP AV/VTC setups
• Provide standard and advanced AV/VTC support for hardware and software configuration, troubleshooting, and problem resolution enterprise-wide
• Log and track issues using Heat Helpdesk
• Independently diagnose and resolve complex technical issues related to VTC equipment and software

Skills

Decision making

Audio-Visual Technology

Automation and Enhancement

Education

Associates degree or higher

High School Diploma or GED

Tools

CompTIA A+/Network+/Security+

Job description

Chenega MIOS in Washington, DC is seeking a junior Video Teleconference Technician to support SSP AV/VTC equipment and peripherals. The role includes setup of administrator and service accounts for VTC devices and maintaining deployments across government networks.

The position requires an associates degree with 1+ years of experience or a high school diploma with 3+ years, plus CompTIA A+/Network+/Security+ and a secret clearance. On-site work and strong problem-solving skills are essential.