Junior Systems & Process Analyst

Loyal Source; Orlando (FL); On-site; USD 65,000 - 85,000; Full time

Job summary

Loyal Source is seeking a Business Analyst I, Systems & Business Solutions in Orlando to act as a program-level liaison supporting process documentation, issue identification, requirements gathering, testing, reporting validation, and change implementation across recruiting and delivery operations.

This role requires strong documentation skills, experience with Bullhorn or similar ATS/CRM systems, and the ability to translate frontline feedback into actionable insights for leadership.

Qualifications

• Bachelor's degree in Business Administration, Operations Management, Human Resources, Information Systems or related field preferred.
• Minimum two years of experience in recruiting, delivery operations, workforce solutions, business operations, operational support, reporting, or related experience.
• Experience with business systems, ATS platforms, CRM systems, HR systems, reporting tools or operational technology solutions.

Responsibilities

• Develop working knowledge of recruiting, delivery, onboarding, credentialing, and operational workflows across assigned programs.
• Serve as a program-level resource for understanding how business processes and system functionality support day-to-day operations.
• Capture discrepancies, process issues, workflow gaps, and user concerns surfaced by program teams.
• Escalate documented issues with context, impact, urgency, and recommended next steps when appropriate.
• Support internal stakeholders by helping clarify existing processes, system behavior, documentation, and operational handoffs.

Skills

Documentation

Communicating issues clearly

Prioritization & follow-up

Bullhorn

Business systems knowledge

Education

Bachelor's degree in Business Administration/Operations/IS

Tools

Bullhorn

Job description

Loyal Source is seeking a Business Analyst I, Systems & Business Solutions in Orlando to act as a program-level liaison supporting process documentation, issue identification, requirements gathering, testing, reporting validation, and change implementation across recruiting and delivery operations.

This role requires strong documentation skills, experience with Bullhorn or similar ATS/CRM systems, and the ability to translate frontline feedback into actionable insights for leadership.