Junior Systems Administrator - Help Desk & Security (TS/SCI)

iQuasar, LLC; Washington (District of Columbia); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

401(k) matching

Dental insurance

Health insurance

Paid time off

Job summary

A technology firm is seeking a Junior Systems Administrator in Washington, DC. The role involves providing first-level support, resolving customer issues, and ensuring security compliance. Candidates should have a bachelor's degree in a related field and at least two years of experience in system administration and help desk operations. Competitive benefits are offered, including 401(k) matching and health insurance. Interested candidates should send their resumes via email.

Qualifications

• Two or more years of experience as a system administrator.
• Two or more years of help desk operations experience.
• One or more years of experience with Jira.

Responsibilities

• Provide first level contact and resolutions to customer issues.
• Properly escalate unresolved queries to the next level.
• Track, route, and redirect problems to correct resources.
• Follow up with customers to ensure proper resolution.
• Support security compliance procedures and assess vulnerabilities.

Skills

Help Desk support

System administration

Experience with Jira

Security compliance

Education

Bachelor’s degree in engineering, computer science, or related field

Job description

A technology firm is seeking a Junior Systems Administrator in Washington, DC. The role involves providing first-level support, resolving customer issues, and ensuring security compliance. Candidates should have a bachelor's degree in a related field and at least two years of experience in system administration and help desk operations. Competitive benefits are offered, including 401(k) matching and health insurance. Interested candidates should send their resumes via email.