Junior Specialist Adoption Architect

Red Hat; Town of Texas (WI); Hybrid; USD 41,000 - 66,000; Full time

Benefits offered by this job

Medical, dental, vision

401(k)

Paid time off

Job summary

Red Hat is seeking a Junior Specialist Adoption Architect to join the customer account team. This entry-level role covers Application Platforms, Cloud Native Infrastructure, IT Automation, and AI platforms.

You will partner with account teams to remove blockers, educate customers, and prove platform value to drive adoption and retention. You will join the FASTER program for 10 months of onboarding, hands-on training across Red Hat portfolio, and collaboration with peer architects to deliver

Qualifications

• Strong technical foundation in computer science, IT, or AI.
• Willingness to learn and grow within enterprise open source.
• Ability to travel to customer sites and work remotely as needed.

Responsibilities

• Participate in the FASTER onboarding program and develop deep technical knowledge.
• Support customer engagements and gather actionable technical insights.
• Collaborate with account teams to remove blockers and demonstrate platform value.

Skills

Open source tech

Python

Bash

Java

Go

Customer focus

Education

Technical degree background in CS/IT/AI

Tools

OpenShift

Ansible Automation Platform

AI platform

Job description

Job Summary

As a member of the customer account team, a Junior Specialist Adoption Architect (SAA level 1) is an emerging technical specialist covering Application Platforms, Cloud Native Infrastructure, Mission-Critical IT Automation, Red Hat Cloud Services platforms, and AI platforms. The primary focus of this role is to partner with account teams to eliminate technical and organizational blockers, educate customers, and prove platform value to turn technical wins into long-term adoption and retention.

Job Summary

As a member of the customer account team, a Junior Specialist Adoption Architect (SAA level 1) is an emerging technical specialist covering Application Platforms, Cloud Native Infrastructure, Mission-Critical IT Automation, Red Hat Cloud Services platforms, and AI platforms. The primary focus of this role is to partner with account teams to eliminate technical and organizational blockers, educate customers, and prove platform value to turn technical wins into long-term adoption and retention.
Do you thrive on solving technical problems, learning open-source platforms, and explaining technical concepts in an engaging way? If so, this is your opportunity to launch your career at the cutting edge of enterprise open source!

What You Will Do

As a Junior Specialist Adoption Architect you will participate in the FASTER Program (Field Accelerator for Sales and Technical Emerging Roles), which is a 10-month, comprehensive onboarding and development program designed to equip you with deep technical knowledge, customer engagement skills, and industry insights. You will gain hands-on experience across Red Hat's portfolio, learn from peer architects, and contribute to real-world adoption initiatives that deliver immediate value to customers. This cohort-based program starts in September 2027.

Through This Experience, You Will

• Participate in structured training, attain industry-recognized certifications, and build hands-on skills spanning Cloud, Automation, and AI solutions
• Learn how to present standard technical content, support workshops, and co-facilitate customer discussions alongside experienced team members to gather actionable technical insights
• Build a strong support network of your Peers, Manager, Mentor and other Red Hatters within and outside of your team
• Shadow senior architects to learn how technical engagements are run and documented in order to advance product adoption and drive product consumption
• Gain a practical understanding of enterprise solution architecture, account planning tools, and Red Hat Open Practices used to identify technical blockers and deliver customer value
• Build hands-on expertise through customer engagements, participating in architecture reviews and skill development opportunities that drive product adoption and customer success
• Focus on personal and professional development as you grow your career at Red Hat

What You Will Bring

• Passion and curiosity for open source technology and desire to build a career within the Tech industry and expertise in emerging technologies
• Strong technical skills in computer science, IT, AI, or related fields gained through university programs, upskilling bootcamps, certificate programs, military experience, etc.
• Demonstrated experience applying technical, analytical, and problem-solving skills in an Enterprise IT-related project
• Motivation to engage in self-directed learning on new technologies
• Experience with Red Hat products (Enterprise Linux, OpenShift, Ansible Automation Platform, AI platform) and/or related Open Source technologies (Fedora, Podman, Ansible, etc.), preferred
• Exposure to scripting languages (e.g., Python, Bash) or programming languages (e.g., Java, Go) is a plus
• Desire to be customer-focused, understand customer needs and assist them in achieving their goals
• Ability to travel to customer sites and work both in-person at a Red Hat office as well as remotely
• Effective communication (written and verbal) and presentation skills
• Ability to work independently and collaboratively with internal teams and external customers
• Full professional proficiency in written and spoken English

Why Red Hat?

• Unparalleled Onboarding and Development: Position yourself for long-term success through our structured development program (FASTER), which provides you with dedicated mentorship, hands-on practice activities, certifications, and exposure to a wide range of technologies
• Impactful Work: Contribute to solutions that empower businesses worldwide and shape the future of open source.
• Open Culture: Work in a collaborative environment where your ideas are valued
• Career Growth: Take advantage of opportunities for continuous learning and career advancement within a global organization

Ready to kickstart your career with a global open source leader?

Note:

You don’t need to have experience with every skill listed to join Red Hat. This role is part of a development program designed to help you grow and develop skills. If you’re excited about this opportunity regardless of your skill level, we encourage you to apply—we’re looking for passionate individuals eager to learn and grow with us.

The salary range for this position is $41.39 - $66.19. Actual offer will be based on your qualifications.

Pay Transparency

Red Hat determines compensation based on several factors including but not limited to job location, experience, applicable skills and training, external market value, and internal pay equity. Annual salary is one component of Red Hat’s compensation package. This position may also be eligible for bonus, commission, and/or equity. For positions with Remote-US locations, the actual salary range for the position may differ based on location but will be commensurate with job duties and relevant work experience.

About Red Hat

Red Hat is the world’s leading provider of enterprise open source software solutions, using a community-powered approach to deliver high-performing Linux, cloud, container, and Kubernetes technologies. Spread across 40+ countries, our associates work flexibly across work environments, from in-office, to office-flex, to fully remote, depending on the requirements of their role. Red Hatters are encouraged to bring their best ideas, no matter their title or tenure. We’re a leader in open source because of our open and inclusive environment. We hire creative, passionate people ready to contribute their ideas, help solve complex problems, and make an impact.

Benefits

• Comprehensive medical, dental, and vision coverage
• Flexible Spending Account - healthcare and dependent care
• Health Savings Account - high deductible medical plan
• Retirement 401(k) with employer match
• Paid time off and holidays
• Paid parental leave plans for all new parents
• Leave benefits including disability, paid family medical leave, and paid military leave
• Additional benefits including employee stock purchase plan, family planning reimbursement, tuition reimbursement, transportation expense account, employee assistance program, and more!

Note:

These benefits are only applicable to full time, permanent associates at Red Hat located in the United States.

Inclusion at Red Hat

Red Hat’s culture is built on the open source principles of transparency, collaboration, and inclusion, where the best ideas can come from anywhere and anyone. When this is realized, it empowers people from different backgrounds, perspectives, and experiences to come together to share ideas, challenge the status quo, and drive innovation. Our aspiration is that everyone experiences this culture with equal opportunity and access, and that all voices are not only heard but also celebrated. We hope you will join our celebration, and we welcome and encourage applicants from all the beautiful dimensions that compose our global village.

Equal Opportunity Policy (EEO)

Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law.

Red Hat does not seek or accept unsolicited resumes or CVs from recruitment agencies. We are not responsible for, and will not pay, any fees, commissions, or any other payment related to unsolicited resumes or CVs except as required in a written contract between Red Hat and the recruitment agency or party requesting payment of a fee.

Red Hat supports individuals with disabilities and provides reasonable accommodations to job applicants. If you need assistance completing our online job application, email [e-mail]. General inquiries, such as those regarding the status of a job application, will not receive a reply.