Junior Solutions Engineer - SMB, Ads

TikTok; San Jose (CA); On-site; USD 128,000 - 256,000; Full time

Job summary

TikTok is hiring a Solutions Engineer to help external clients thrive on our platform. You will architect and build solutions, prioritize client success, and work cross-functionally to meet business objectives.

You will engage with SMBs, demonstrate ad tech capabilities, and influence product direction while delivering scalable, end-to-end solutions with the Ads teams. Join a global, fast-paced tech environment.

Qualifications

• Bachelor's degree in CS or related field.
• 1+ years of experience shipping production quality code.
• Familiar with Python, Go, Java, or C/C++.

Responsibilities

• Develop and maintain relationships with stakeholders; become an expert on TikTok Ads capabilities.
• Collaborate cross-functionally to identify SMB opportunities with scalable solutions.
• Understand SMB needs and influence product roadmap with internal teams.
• Build and ship new products and end-to-end solutions with Ads product engineering teams.
• Maintain subject matter expertise on marketing technology and API trends.

Skills

Python

Go

Java

C/C++

Education

Bachelor's degree in Computer Science or related fields

Job description

Responsibilities

About The Team

We believe the services and community we've built can not only transform how people are inspired on the platform, but also transform how businesses from different industries, big or small, capture growth opportunities in this new era. TikTok is building out our Solutions Engineering team to help our external clients and partners to thrive on this journey. As a Solutions Engineer, you will not only have the opportunity to identify and solve challenges by architecting and building solutions but, more importantly, prioritize client success and work cross-functionally to help them reach their business objectives.

Responsibilities

• Develop and maintain relationships with key stakeholders internally and externally. Be an expert on TikTok's Ads capabilities and build trust through your deep technical expertise and customer needs.
• Collaborate cross-functionally and globally to identify and capitalize on SMB opportunities through innovative, scalable solutions and best practices.
• Understand the unique needs of small and medium-sized businesses and influence product roadmap with internal product teams to solve business challenges.
• Build and ship new products as well as end-to-end solutions in collaboration with Ads product engineering teams.
• Maintain subject matter expertiseonmarketing technology and API trends.

Qualifications

Minimum Qualifications:

• Bachelor's degree or above, majoring in Computer Science or related fields.
• 1+ years of experience shipping production quality code
• Familiar with one or more general purpose programming languages including but not limited to: Python, Go, Java, C/C++.
• Ability to effectively communicate technical concepts to non-technical audiences.
• Ability to collaborate with various sized stakeholder groups internally and externally.
• Demonstrated knowledge of API and backend systems design.

Preferred Qualifications:

• Experience in advertising technology working with large volume data analytics.
• Experience in growing small and medium-sized businesses
• Solutions-oriented with strong problem-solving and development experience

About TikTok

TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us

Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day. We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.

Diversity & Inclusion

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

TikTok Accommodation

TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at https://tinyurl.com/RA-request

Job Information

【For Pay Transparency】Compensation Description (Annually)

The base salary range for this position in the selected city is $128000 - $256000 annually.

Compensation may vary outside of this range depending on a number of factors, including a candidate’s qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.

Benefits may vary depending on the nature of employment and the country work location. Employees have day one access to medical, dental, and vision insurance, a 401(k) savings plan with company match, paid parental leave, short-term and long-term disability coverage, life insurance, wellbeing benefits, among others. Employees also receive 10 paid holidays per year, 10 paid sick days per year and 17 days of Paid Personal Time (prorated upon hire with increasing accruals by tenure).

The Company reserves the right to modify or change these benefits programs at any time, with or without notice.

For Los Angeles County (unincorporated) Candidates:

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Our company believes that criminal history may have a direct, adverse and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment:

1. Interacting and occasionally having unsupervised contact with internal/external clients and/or colleagues;
2. Appropriately handling and managing confidential information including proprietary and trade secret information and access to information technology systems; and
3. Exercising sound judgment.