Junior Software QA Tester

Biz Technology Solutions, LLC; Mooresville (NC); Remote; USD 50,000 - 70,000; Full time

Job summary

New Charter is seeking a Junior Software QA Tester to join our Managed Application Services team. This remote role requires occasional travel to client sites and a willingness to drive to the client site once a month.

You will design test plans, execute manual and automated tests, and collaborate with developers and stakeholders to ensure software reliability across client environments.

Qualifications

• Experience writing test plans, test cases, and bug reports.
• Solid understanding of QA methodologies and the software testing lifecycle.
• Familiarity with Microsoft technologies (.NET, SQL Server, Windows Server, Azure).
• Ability to learn new business domains; ERP exposure is a strong plus.
• Strong analytical and communication skills.

Responsibilities

• Write clear, thorough test plans and test cases.
• Execute manual testing across web and desktop apps.
• Identify, document, and track defects to resolution.
• Learn client operations to test in real-world contexts.
• Validate data integration with client systems.
• Collaborate with developers, PMs, and stakeholders.
• Perform regression testing on new releases.
• Communicate testing status and risks to the project team.
• Train end users on how to use our software solutions.

Job description

We believe talent deserves a human touch. Your application will be read by an actual person who’s excited to discover the real you.

Junior Software QA Tester

Location: Remote, based within approximately 1.5 hours of Mooresville, NC or the surrounding area. Must be able to drive to the client site once a month.

Type: Full-Time. Department: Managed Application Services. Years of experience: 1 to 3. Salary: $50k to $70k. Job type: Remote with 20% travel.

About the Role

We're looking for a detail-oriented Software QA Tester to join our Managed Application Services team. In this role, you'll test custom applications that our development team builds and deploys across our clients' businesses. These applications integrate closely with our clients systems, so you'll need to be comfortable learning how our clients' operations, processes, and business rules actually work in order to test effectively. This is a great fit for someone who's naturally curious, methodical, and not satisfied until they've found the edge case everyone else missed.

What You'll Do

• Write clear, thorough test plans and test cases based on application requirements and client business rules
• Execute manual (and where applicable, automated) testing across web and desktop applications
• Identify, document, and track software bugs and defects through resolution
• Learn client’s operations and workflows well enough to test software in real-world context
• Validate that applications correctly integrate with and reflect data from client systems
• Collaborate closely with developers, project managers, and client stakeholders to clarify requirements and confirm fixes
• Perform regression testing to ensure new releases don’t break existing functionality
• Communicate testing status, risks, and issues clearly to the project team
• Train end users on how to use our software solutions

What You Bring

• Experience writing test plans, test cases, and bug reports
• Solid understanding of QA methodologies and the software testing lifecycle
• Familiarity with Microsoft technologies (e.g., .NET, SQL Server, Windows Server, Azure)
• Ability to quickly learn new business domains — manufacturing experience or exposure to ERP systems is a strong plus
• Strong analytical skills and an eye for detail
• Clear written and verbal communication skills
• Comfort working directly with client-facing teams to understand real business processes

• Nice to Have: Associate or bachelors in a technology related field
• Experience testing applications integrated with ERP platforms (e.g., Dynamics, SAP, Epicor, etc.)
• Exposure to automated testing tools or frameworks
• Prior experience in a managed services or software consulting environment

WHO WILL THRIVE IN THIS ROLE

Junior-level, but highly detail-oriented and methodical, with a natural instinct to think outside the box. Comfortable with technology and how software works, without needing deep technical or coding depth. Genuinely content with steady, repetitive day-to-day work; this role rewards consistency over novelty. Comfortable taking an adversarial approach to testing. Willing to visit the client's plant once a month to understand how the software drives production and runs the business. Able to communicate clearly and comfortably with non-technical end users on the plant floor. People with business analyst instincts, or prior business analyst experience, tend to be a strong fit. Comfortable with a break/fix support model and mindset.

Why Join Us

You’ll play a critical role in making sure the applications we build actually work for the organizations who depend on them every day, catching issues before they hit the production systems. You’ll get exposure to a variety of client environments, and industries such as manufacturing, healthcare, transportation etc. and the full lifecycle of custom application development.

Who We are:

At New Charter, we’re building a caliber of business the IT industry hasn’t yet seen. We are serving small‑to‑medium sized businesses in 10+ industries across North America, and we deliver best‑in‑class technology solutions to propel our clients into the digital world.

At New Charter, we’re investing in our people – through growth and learning initiatives, employee benefits, company innovation, and more.

We are constantly seeking a diverse candidate backgrounds and perspectives to amplify inclusive hiring practices for each job opening.

Our partner companies have career paths for many different role types, whether you want to be deeply technical or whiteboarding with clients, and we are committed to developing fulfilling career paths for all contributors at New Charter.

New Charter is committed to creating an inclusive environment and is proud to be an equal opportunity employer. New Charter recruits, employs, trains, compensates, and promotes regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.

We are constantly seeking a diverse candidate backgrounds and perspectives to amplify inclusive hiring practices for each job opening.

We are looking for driven and passionate people who are excited to work in an incredibly rewarding environment. So, if you are ready to learn, be inspired, solve problems, and grow professionally, we’ll continue to support you in that journey.