Junior Site Reliability Engineer

Coalfire; United States; On-site; USD 95,000 - 110,000; Full time

Benefits offered by this job

Paid parental leave

Flexible time off

Certification and training reimbursement

Digital mental health support

Comprehensive insurance options

Job summary

A cybersecurity solutions company is seeking a Junior Site Reliability Engineer to support cloud operations across major platforms. Responsibilities include maintaining secure cloud infrastructures, automating processes with Infrastructure-as-Code, and providing 24/7 support. Ideal candidates have a BS in IT or equivalent experience, along with skills in networking, cloud technologies (AWS, Azure, GCP), and scripting. This remote position offers competitive salary and flexible work options.

Qualifications

• BS or above in a related Information Technology field or equivalent.
• 2+ years experience in 24/7/365 production operations.
• Fundamental understanding of networking and networking troubleshooting.
• 2+ years experience installing, managing, and troubleshooting Linux and/or Windows Server operating systems in a production environment.
• 2+ years experience supporting cloud operations and automation in AWS, Azure, or GCP.
• 2+ years experience with Infrastructure‑as‑Code and orchestration/automation tools such as Terraform and Ansible.

Responsibilities

• Become a member of a highly collaborative engineering team.
• Monitor and maintain secure cloud‑hosted infrastructure.
• Implement automated orchestration and configuration‑management techniques.
• Create and maintain automated orchestration and codebases.
• Provide 24/7/365 support to client environments.

Skills

Networking troubleshooting

Linux Server management

Windows Server management

Cloud operations (AWS, Azure, GCP)

Infrastructure-as-Code (Terraform, Ansible)

Scripting languages (Bash, Python, PowerShell)

Communication skills

Organizational skills

Problem-solving skills

Documentation skills

Education

BS in Information Technology or equivalent

Tools

AWS

Azure

Google Cloud Platform (GCP)

Terraform

Ansible

Jira

ServiceNow

Splunk

Elastic Stack

Job description

Junior Site Reliability Engineer | Remote US

Coalfire is on a mission to make the world a safer place by solving our clients’ toughest cybersecurity challenges. We work at the cutting edge of technology to advise, assess, automate, and ultimately help companies navigate the ever‑changing cybersecurity landscape. With headquarters in Denver, Colorado and offices across the U.S. and U.K., we support clients around the world.

Position Summary

As a Junior Site Reliability Engineer within our Managed Services (CMS) group, you will be a self‑starter passionate about cloud technology, thrive on problem solving, and work across major public clouds, utilizing automation and technical skills to operate cutting‑edge CSP offerings. The role directly supports leading cloud software companies to provide seamless reliability and scalability of their SaaS products to the largest enterprises and government agencies worldwide.

What You'll Do

• Become a member of a highly collaborative engineering team offering a unique blend of Cloud Infrastructure Administration, Site Reliability Engineering, Security Operations, and Vulnerability Management across multiple clients.
• Coordinate with client product teams, engineering team members, and other stakeholders to monitor and maintain secure and resilient cloud‑hosted infrastructure, meeting established SLAs in both production and non‑production environments.
• Innovate and implement using automated orchestration and configuration‑management techniques; understand the design, deployment, and management of secure and compliant enterprise servers, network infrastructure, boundary protection, and cloud architectures using Infrastructure‑as‑Code.
• Create, maintain, and peer‑review automated orchestration and configuration‑management codebases, as well as Infrastructure‑as‑Code codebases; maintain IaC tooling and versioning within client environments.
• Implement and upgrade client environments with CI/CD infrastructure code and provide internal feedback to development teams for environment requirements and necessary alterations.
• Work across AWS, Azure and GCP, understanding and utilizing their unique native services in client environments.
• Configure, tune, and troubleshoot cloud‑based tools; manage cost, security, and compliance for the client’s environments.
• Monitor and resolve site stability and performance issues related to functionality and availability.
• Work closely with client DevOps and product teams to provide 24/7/365 support to environments through client ticketing systems.
• Support definition, testing, and validation of incident response and disaster recovery documentation and exercises.
• Participate in on‑call rotations as needed to support client critical events and operational needs that may lie outside business hours.
• Support testing and data reviews to collect and report on the effectiveness of current security and operational measures, in addition to remediating deviations.
• Maintain detailed diagrams representing the client’s cloud architecture.
• Maintain, optimize, and peer‑review standard operating procedures, operational runbooks, technical documents, and troubleshooting guidelines.

What You'll Bring

• BS or above in a related Information Technology field or equivalent combination of education and experience.
• 2+ years experience in 24/7/365 production operations.
• Fundamental understanding of networking and networking troubleshooting.
• 2+ years experience installing, managing, and troubleshooting Linux and/or Windows Server operating systems in a production environment.
• 2+ years experience supporting cloud operations and automation in AWS, Azure, or GCP (and aligned certifications).
• 2+ years experience with Infrastructure‑as‑Code and orchestration/automation tools such as Terraform and Ansible.
• Experience with IaaS platform capabilities and services (cloud certifications expected).
• Experience within ticketing tool solutions such as Jira and ServiceNow.
• Experience using environmental analytics tools such as Splunk and Elastic Stack for querying, monitoring, and alerting.
• Experience in at least one primary scripting language (Bash, Python, PowerShell).
• Excellent communication, organizational, and problem‑solving skills in a dynamic environment.
• Effective documentation skills, including technical diagrams and written descriptions.
• Ability to work as part of a team with a professional attitude and demeanor.

Bonus Points

• Previous experience in a consulting role within dynamic, fast‑paced environments.
• Previous experience supporting a 24/7/365 highly available environment for a SaaS vendor.
• Experience supporting security and/or infrastructure incident handling and investigation, and/or system scenario re‑creation.
• Experience working within container orchestration solutions such as Kubernetes, Docker, EKS and/or ECS.
• Experience working within an automated CI/CD pipeline for release development, testing, remediation, and deployment.
• Cloud‑based networking experience (Palo Alto, Cisco ASAv, etc.).
• Familiarity with frameworks such as FedRAMP, FISMA, SOC, ISO, HIPAA, HITRUST, PCI, etc.
• Familiarity with configuration baseline standards such as CIS Benchmarks & DISA STIG.
• Knowledge of encryption technologies (SSL, encryption, PKI).
• Experience with diagramming (Visio, Lucid Chart, etc.).
• Application development experience for cloud‑based systems.

Why You'll Want to Join Us

At Coalfire, you’ll find the support you need to thrive personally and professionally. We provide a flexible work model that empowers you to choose when and where you’ll work most effectively—whether at home or in the office. Despite the remote nature of the role, you’ll experience a company that prioritizes connection and wellbeing and is part of a community where people care about each other and our shared communities. You’ll have opportunities to join employee resource groups, participate in in‑person and virtual events, and enjoy competitive perks and benefits—including paid parental leave, flexible time off, certification and training reimbursement, digital mental health and wellbeing support, and comprehensive insurance options.

At Coalfire, equal opportunity and pay equity are integral to the way we do business. A reasonable estimate of the compensation range for this role is $95,000 to $110,000 based on national salary averages. The actual salary offer will be based on job‑related factors such as education, geographic location, training, licensure, certifications, and other considerations. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as analyzing resumes or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.